, TESTBANK for Fundamentals of Human
Resource Management, 13th Edition by Susan
L. Verhulst
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,CHAPTER 1: The Dynamic Environment of HRM
TRUE/FALSE
Multinational corporations have increased slightly in number in the last 20 years.
Ans: False
Difficulty: Easy
Learning Objective: Discuss how globalization affects HRM practices.
In a collective society such as the United States, people are primarily concerned with their own
family.
Ans: False
Difficulty: Medium
Learning Objective: Discuss how globalization affects HRM practices.
Globalization is accelerated by technology, the Internet and inexpensive transportation of people
and products.
Ans: True
Difficulty: Medium
Learning Objective: Discuss how globalization affects HRM practices.
HRIS software is considered necessary for organizations over 50 people.
Ans: False
Difficulty: Hard
Learning Objective: Describe how human resource managers use technology.
Cultural audits are conducted to ensure that diversity is present in all levels of an organization.
Ans: True
Difficulty: Medium
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.
A culture of inclusion dictates that all employees are included in regular cultural education.
Ans: False
Difficulty: Medium
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.
,Employers will need to provide flexible working environments to accommodate the preferences
of Millennials.
Ans: True
Difficulty: Medium
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.
Many Gen Xers and Gen Yers, while passionate about their careers, will not sacrifice family and
leisure for their career.¶
Ans: True¶
Difficulty: Medium¶
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.¶
¶
¶
Given the population and technology shifts occurring today, the authors foresee an end to the
labor shortage within the next year or two.
Ans: False
Difficulty: Medium
Learning Objective: Identify trends in the composition of the workforce and how HRM must
adapt.
Employees who work fewer than 40 hours a week are called part-time employees.
Ans: True
Difficulty: Easy
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Quality management is an organizational commitment to continuous process of improvement
that expands the definition of customer to include everyone involved in the organization.
Ans: True
Difficulty: Medium
Learning Objective: Explain how HRM supports continuous improvement programs.
Continuous improvement programs aim at constantly improving the quality of products and
services.
Ans: True
Difficulty: Easy
Learning Objective: Explain how HRM supports continuous improvement programs.
Radical changes in an organization are the focus area of work process engineering.
Ans: True
Difficulty: Medium
,Learning Objective: Explain how HRM supports continuous improvement programs.
When managers make clear, forceful decisions for subordinates, employee involvement
increases.
Ans: False
Difficulty: Medium
Learning Objective: Define employee involvement and list its critical components.
¶
Global businesses can plan on a trend of permanent economic growth.Recent corporate scandals
have created a lack of trust for management.¶
Ans: TrueFalse
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Mergers are common ways for businesses to enter global markets.
Ans: True
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Worldwide, the number of mergers is on a decline.
Ans: False
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Mergers provide challenges for HR professionals.
Ans: True
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Because contract workers’ labor cost is unknown and their service is usually poor as compared to
full-time employees, organizations prefer not to use them.
Ans: False
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
,According to the Internal Revenue Service (IRS), an employee is an individual who performs
work for you, and you have the right to control or direct the result of the work but not the means
and methods of accomplishing the result.
Ans: False
Difficulty: Hard
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Mergers are a common way for businesses to enter new or global markets, acquire new
technology, or gain a financial advantage by achieving economies of scale.
Ans: True
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Unions are rare in China.
Ans: False
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Union membership in the U.S. is declining.
Ans: True
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Sarbanes-Oxley Act (SOX) was created in response to employment discrimination.
Ans: False
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Organizations that pursue sustainability as a strategy sacrifice profitability for employee morale.
Ans: False
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Sustainability includes ethical decisions regarding community, economy and natural resources.
Ans: True
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
,Sustainability practices include volunteer programs, energy conservation and recycling.
Ans: True
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Employment in information technology is expected to grow faster than most other jobs in the
near future.
Ans: True
Difficulty: Hard
Learning Objective: Describe how human resource managers use technology.
,MATCHING KEY TERMS AND DEFINITIONS
a) Multinational corporations
b) Work process engineering
c) Contingent workforce
d) Baby-boomers
e) Knowledge workers
f) Outsourcing
g) Downsizing
h) Acquisition
i) Core employees
j) Rightsizing
k) Workforce diversity
l) Code of ethics
m) Quality management
n) Kaizen
o) Globalization
A process of interaction and integration among the people, companies, and governments of
different nations, driven by international trade and investment, accelerated by information
technology.
Ans: o
Difficulty: Medium
Learning Objective: Discuss how globalization affects HRM practices.
Corporations with significant operations in more than one country.
Ans: a
Difficulty: Easy
Learning Objective: Discuss how globalization affects HRM practices.
The varied personal characteristics that make the workforce heterogeneous.
Ans: k
Difficulty: Medium
Learning Objective: Identify trends in the composition of the workforce and how HRM must
adapt.
Those individuals born between 1946 and 1965.
Ans: d
Difficulty: Easy
,Learning Objective: Identify trends in the composition of the workforce and how HRM must
adapt.
An activity in an organization aimed at creating greater efficiency by eliminating certain jobs.
Ans: g
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Linking employee needs to organizational strategy.
Ans: j
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
The part-time, temporary, and contract workers used by organizations to fill peak staffing needs.
Ans: c
Difficulty: Easy
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Employees whose jobs are designed around acquisition and application of information.
Ans: e
Difficulty: Medium
Learning Objective: Describe how human resource managers use technology.
Using outside firms for providing necessary products and services.
Ans: f
Difficulty: Easy
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
A formal document that states an organization’s primary values and the ethical rules it expects
organizational members to follow.
Ans: l
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
The Japanese term for an organization’s commitment to continuous improvement.
, Ans: n
Difficulty: Easy
Learning Objective: Explain how HRM supports continuous improvement programs.
Radical, quantum change in an organization.
Ans: b
Difficulty: Hard
Learning Objective: Explain how HRM supports continuous improvement programs.
An organization’s full-time employee population.
Ans: i
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Organizational commitment to continuous process of improvement that expands the definition of
customer to include everyone involved in the organization.
Ans: m
Difficulty: Medium
Learning Objective: Explain how HRM supports continuous improvement programs.
The transfer of ownership and control of one organization to another.
Ans: h
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Resource Management, 13th Edition by Susan
L. Verhulst
Hello all ,
We have all what you need with best price
Our email :
Our website :
testbanks-store.com
,CHAPTER 1: The Dynamic Environment of HRM
TRUE/FALSE
Multinational corporations have increased slightly in number in the last 20 years.
Ans: False
Difficulty: Easy
Learning Objective: Discuss how globalization affects HRM practices.
In a collective society such as the United States, people are primarily concerned with their own
family.
Ans: False
Difficulty: Medium
Learning Objective: Discuss how globalization affects HRM practices.
Globalization is accelerated by technology, the Internet and inexpensive transportation of people
and products.
Ans: True
Difficulty: Medium
Learning Objective: Discuss how globalization affects HRM practices.
HRIS software is considered necessary for organizations over 50 people.
Ans: False
Difficulty: Hard
Learning Objective: Describe how human resource managers use technology.
Cultural audits are conducted to ensure that diversity is present in all levels of an organization.
Ans: True
Difficulty: Medium
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.
A culture of inclusion dictates that all employees are included in regular cultural education.
Ans: False
Difficulty: Medium
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.
,Employers will need to provide flexible working environments to accommodate the preferences
of Millennials.
Ans: True
Difficulty: Medium
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.
Many Gen Xers and Gen Yers, while passionate about their careers, will not sacrifice family and
leisure for their career.¶
Ans: True¶
Difficulty: Medium¶
Learning Objective: Explain how HRM supports diversity and inclusion in the workplace.¶
¶
¶
Given the population and technology shifts occurring today, the authors foresee an end to the
labor shortage within the next year or two.
Ans: False
Difficulty: Medium
Learning Objective: Identify trends in the composition of the workforce and how HRM must
adapt.
Employees who work fewer than 40 hours a week are called part-time employees.
Ans: True
Difficulty: Easy
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Quality management is an organizational commitment to continuous process of improvement
that expands the definition of customer to include everyone involved in the organization.
Ans: True
Difficulty: Medium
Learning Objective: Explain how HRM supports continuous improvement programs.
Continuous improvement programs aim at constantly improving the quality of products and
services.
Ans: True
Difficulty: Easy
Learning Objective: Explain how HRM supports continuous improvement programs.
Radical changes in an organization are the focus area of work process engineering.
Ans: True
Difficulty: Medium
,Learning Objective: Explain how HRM supports continuous improvement programs.
When managers make clear, forceful decisions for subordinates, employee involvement
increases.
Ans: False
Difficulty: Medium
Learning Objective: Define employee involvement and list its critical components.
¶
Global businesses can plan on a trend of permanent economic growth.Recent corporate scandals
have created a lack of trust for management.¶
Ans: TrueFalse
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Mergers are common ways for businesses to enter global markets.
Ans: True
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Worldwide, the number of mergers is on a decline.
Ans: False
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Mergers provide challenges for HR professionals.
Ans: True
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Because contract workers’ labor cost is unknown and their service is usually poor as compared to
full-time employees, organizations prefer not to use them.
Ans: False
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
,According to the Internal Revenue Service (IRS), an employee is an individual who performs
work for you, and you have the right to control or direct the result of the work but not the means
and methods of accomplishing the result.
Ans: False
Difficulty: Hard
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Mergers are a common way for businesses to enter new or global markets, acquire new
technology, or gain a financial advantage by achieving economies of scale.
Ans: True
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Unions are rare in China.
Ans: False
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Union membership in the U.S. is declining.
Ans: True
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Sarbanes-Oxley Act (SOX) was created in response to employment discrimination.
Ans: False
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Organizations that pursue sustainability as a strategy sacrifice profitability for employee morale.
Ans: False
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
Sustainability includes ethical decisions regarding community, economy and natural resources.
Ans: True
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
,Sustainability practices include volunteer programs, energy conservation and recycling.
Ans: True
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
Employment in information technology is expected to grow faster than most other jobs in the
near future.
Ans: True
Difficulty: Hard
Learning Objective: Describe how human resource managers use technology.
,MATCHING KEY TERMS AND DEFINITIONS
a) Multinational corporations
b) Work process engineering
c) Contingent workforce
d) Baby-boomers
e) Knowledge workers
f) Outsourcing
g) Downsizing
h) Acquisition
i) Core employees
j) Rightsizing
k) Workforce diversity
l) Code of ethics
m) Quality management
n) Kaizen
o) Globalization
A process of interaction and integration among the people, companies, and governments of
different nations, driven by international trade and investment, accelerated by information
technology.
Ans: o
Difficulty: Medium
Learning Objective: Discuss how globalization affects HRM practices.
Corporations with significant operations in more than one country.
Ans: a
Difficulty: Easy
Learning Objective: Discuss how globalization affects HRM practices.
The varied personal characteristics that make the workforce heterogeneous.
Ans: k
Difficulty: Medium
Learning Objective: Identify trends in the composition of the workforce and how HRM must
adapt.
Those individuals born between 1946 and 1965.
Ans: d
Difficulty: Easy
,Learning Objective: Identify trends in the composition of the workforce and how HRM must
adapt.
An activity in an organization aimed at creating greater efficiency by eliminating certain jobs.
Ans: g
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Linking employee needs to organizational strategy.
Ans: j
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
The part-time, temporary, and contract workers used by organizations to fill peak staffing needs.
Ans: c
Difficulty: Easy
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Employees whose jobs are designed around acquisition and application of information.
Ans: e
Difficulty: Medium
Learning Objective: Describe how human resource managers use technology.
Using outside firms for providing necessary products and services.
Ans: f
Difficulty: Easy
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
A formal document that states an organization’s primary values and the ethical rules it expects
organizational members to follow.
Ans: l
Difficulty: Medium
Learning Objective: Outline emerging challenges facing HRM.
The Japanese term for an organization’s commitment to continuous improvement.
, Ans: n
Difficulty: Easy
Learning Objective: Explain how HRM supports continuous improvement programs.
Radical, quantum change in an organization.
Ans: b
Difficulty: Hard
Learning Objective: Explain how HRM supports continuous improvement programs.
An organization’s full-time employee population.
Ans: i
Difficulty: Medium
Learning Objective: Explain the contingent workforce and other methods used to control labor
costs.
Organizational commitment to continuous process of improvement that expands the definition of
customer to include everyone involved in the organization.
Ans: m
Difficulty: Medium
Learning Objective: Explain how HRM supports continuous improvement programs.
The transfer of ownership and control of one organization to another.
Ans: h
Difficulty: Easy
Learning Objective: Outline emerging challenges facing HRM.
