,TESTBANK for Introduction to Information
Systems 9th Edition R. Kelly Rainer
Hello all ,
We have all what you need with best price
Our email :
Our website :
testbanks-store.com
,Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 9e
Chapter Number: 1
Question type: Multiple Choice
1) A _______ chain is a temperature-controlled supply chain that maintains a ____-temperature
range to preserve and extend the shelf life or products, particularly food and pharmaceuticals.
a) cold; high
b) cold; low
c) hot; high
d) hot; low
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
2) _________ grocers find it profitable to invest in the highly efficient, large-scale ____ chains
required to make home grocery deliveries.
a) few; cold
b) few; hot
c) many; cold
d) many; hot
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
,3) To address the trends in the grocery industry, stores are primarily deploying new _____
strategies.
a) brick-and-mortar
b) cold chain
c) omnichannel
d) virtual
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
4) Grocers are deploying omnichannel strategies to address trends in the industry. This means
they are relying on the _____
a) physical store model since people want to select their own products particularly perishable
goods
b) pick-up model since people are still concerned about social distancing from the COVID-19
pandemic
c) use of multiple channels at one time (physical stores, e-commerce, mobile apps, and social
media)
d) use of online ordering and to-the-home delivery since customers prefer the convenience of this
option
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5) Online-grocery startups first appeared in the late ____ with ____ being one example.
a) 1990s; UberEats
b) 1990s; Webvan
,c) 2000s; UberEats
d) 2000s; Webvan
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
6) _____ is the largest grocer in the United States and is an example of superior ____
management.
a) Kroger; customer relationship
b) Kroger; supply chain
c) Walmart; customer relationship
d) Walmart; supply chain
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
7) Kroger uses _____ to enable digital pricing.
a) electronic labels
b) Internet of Things
c) smart shelves
d) supply chain management
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
,Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
8) _________ communicate with product _____ to report misplaced items that do not belong in
specific places.
a) Electronic labels; QR codes
b) Electronic labels; RFID tags
c) Smart shelves; QR codes
d) Smart shelves; RFID tags
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
9) Which of the following is NOT an example of a cashierless store?
a) Ahold Delhaize’s “tap to go”
b) Amazon Go
c) BingoBox
d) DoorDash
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
10) Click-and-collect is also called _____.
a) a cashierless store
b) delivery at the store
,c) delivery to customers
d) in-store IoT
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
11) _____ is the largest independent grocery-delivery service.
a) Amazon Prime Now
b) Farmstead
c) Instacart
d) Walmart Plus
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
12) The ____________ industry was a key technological driver behind Vietnam’s digital
transformation.
a) computer
b) data services
c) IT security
d) telecommunications
Answer: d
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
,Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
13) The Vietnamese government designated ____ to build the entire Vietnamese _____ system
for telecommunications.
a) Cisco; microwave
b) Cisco; radio
c) Siemens; microwave
d) Siemens; radio
Answer: c
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
14) Appota developed a(n) _____ for gaming purchases, and its apps include a(n) ____
password-sharing facility, a book reader, news, movies, comics, and other forms of
entertainment.
a) e-wallet; Ethernet
b) e-wallet; Wi-Fi
c) smart card; Ethernet
d) smart card; Ethernet
Answer: b
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
15) Tiki is a(n) ___________.
a) gaming platform
,b) grocery store
c) online bookseller
d) telecommunications company
Answer: c
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
16) Tiki’s customers currently pay for more than half of their purchases with _____.
a) cash
b) credit cards
c) e-wallets
d) smart cards
Answer: a
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
17) _____________ was Vietnam’s first digital bank.
a) Appota
b) Skinlosophy
c) Tiki
d) Timo
Answer: d
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
, Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
18) MIT Technology Review refers to 18–22-year-olds as Homo ________.
a) Conectums
b) Conexus
c) Technologus
d) Techies
Answer: b
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1.1: Identify the reasons why being an informed user of information systems
is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
19) The term Homo Conexus refers to people who practice _____.
a) continuous computing
b) informed usership
c) technology use
d) useful computing
Answer: a
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1.1: Identify the reasons why being an informed user of information systems
is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
20) ______ users obtain greater value from whichever technologies they use.
a) Continuous
b) Computer
c) Informed
d) Technology
Systems 9th Edition R. Kelly Rainer
Hello all ,
We have all what you need with best price
Our email :
Our website :
testbanks-store.com
,Package Title: Chapter 1, Testbank
Course Title: Rainer, IS 9e
Chapter Number: 1
Question type: Multiple Choice
1) A _______ chain is a temperature-controlled supply chain that maintains a ____-temperature
range to preserve and extend the shelf life or products, particularly food and pharmaceuticals.
a) cold; high
b) cold; low
c) hot; high
d) hot; low
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
2) _________ grocers find it profitable to invest in the highly efficient, large-scale ____ chains
required to make home grocery deliveries.
a) few; cold
b) few; hot
c) many; cold
d) many; hot
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
,3) To address the trends in the grocery industry, stores are primarily deploying new _____
strategies.
a) brick-and-mortar
b) cold chain
c) omnichannel
d) virtual
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
4) Grocers are deploying omnichannel strategies to address trends in the industry. This means
they are relying on the _____
a) physical store model since people want to select their own products particularly perishable
goods
b) pick-up model since people are still concerned about social distancing from the COVID-19
pandemic
c) use of multiple channels at one time (physical stores, e-commerce, mobile apps, and social
media)
d) use of online ordering and to-the-home delivery since customers prefer the convenience of this
option
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Synthesis
5) Online-grocery startups first appeared in the late ____ with ____ being one example.
a) 1990s; UberEats
b) 1990s; Webvan
,c) 2000s; UberEats
d) 2000s; Webvan
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
6) _____ is the largest grocer in the United States and is an example of superior ____
management.
a) Kroger; customer relationship
b) Kroger; supply chain
c) Walmart; customer relationship
d) Walmart; supply chain
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
7) Kroger uses _____ to enable digital pricing.
a) electronic labels
b) Internet of Things
c) smart shelves
d) supply chain management
Answer: a
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
,Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
8) _________ communicate with product _____ to report misplaced items that do not belong in
specific places.
a) Electronic labels; QR codes
b) Electronic labels; RFID tags
c) Smart shelves; QR codes
d) Smart shelves; RFID tags
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
9) Which of the following is NOT an example of a cashierless store?
a) Ahold Delhaize’s “tap to go”
b) Amazon Go
c) BingoBox
d) DoorDash
Answer: d
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
10) Click-and-collect is also called _____.
a) a cashierless store
b) delivery at the store
,c) delivery to customers
d) in-store IoT
Answer: b
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
11) _____ is the largest independent grocery-delivery service.
a) Amazon Prime Now
b) Farmstead
c) Instacart
d) Walmart Plus
Answer: c
Difficulty: Easy
Section Reference 1: Opening Case
Learning Objective 1.3: Identify positive and negative societal effects of the increased use of
information technology.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
12) The ____________ industry was a key technological driver behind Vietnam’s digital
transformation.
a) computer
b) data services
c) IT security
d) telecommunications
Answer: d
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
,Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
13) The Vietnamese government designated ____ to build the entire Vietnamese _____ system
for telecommunications.
a) Cisco; microwave
b) Cisco; radio
c) Siemens; microwave
d) Siemens; radio
Answer: c
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
14) Appota developed a(n) _____ for gaming purchases, and its apps include a(n) ____
password-sharing facility, a book reader, news, movies, comics, and other forms of
entertainment.
a) e-wallet; Ethernet
b) e-wallet; Wi-Fi
c) smart card; Ethernet
d) smart card; Ethernet
Answer: b
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
15) Tiki is a(n) ___________.
a) gaming platform
,b) grocery store
c) online bookseller
d) telecommunications company
Answer: c
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
16) Tiki’s customers currently pay for more than half of their purchases with _____.
a) cash
b) credit cards
c) e-wallets
d) smart cards
Answer: a
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
17) _____________ was Vietnam’s first digital bank.
a) Appota
b) Skinlosophy
c) Tiki
d) Timo
Answer: d
Difficulty: Easy
Section Reference 1: IT’s About Business 1.1
Learning Objective 1: Discuss ways in which information technology can affect managers and
nonmanagerial workers.
Bloomcode: Knowledge
, Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
18) MIT Technology Review refers to 18–22-year-olds as Homo ________.
a) Conectums
b) Conexus
c) Technologus
d) Techies
Answer: b
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1.1: Identify the reasons why being an informed user of information systems
is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
19) The term Homo Conexus refers to people who practice _____.
a) continuous computing
b) informed usership
c) technology use
d) useful computing
Answer: a
Difficulty: Easy
Section Reference 1: 1.1
Learning Objective 1.1: Identify the reasons why being an informed user of information systems
is important in today’s world.
Bloomcode: Knowledge
Standard 1 : AACSB || Technology
Standard 2 : Blooms || Knowledge
20) ______ users obtain greater value from whichever technologies they use.
a) Continuous
b) Computer
c) Informed
d) Technology
