R. Schermerhorn
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,Schermerhorn / Management 15th Edition Test Bank
Package Title: Ch01 Testbank
Course Title: Schermerhorn, Management 15e
Chapter Number: 01 Introducing Management
Question type: True/False
1. Career readiness is a set of skills, competencies, aspirations, and goals that help
advance career success even in a rapidly changing environment.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
2. Cross-skilling means continually updating your skills to keep them aligned with
emerging job markets and new ways of working.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
3. Upskilling means continually updating your skills to keep them aligned with
emerging job markets and new ways of working.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
4. Transferable skills apply across job types and occupations.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
Copyright ©2023 John Wiley & Sons, Inc. 1-1
,Schermerhorn / Management 15th Edition Test Bank
5. Career readiness is a one-time, one-and-done task that you achieve by earning a
college degree.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
6. Career readiness must be nurtured and updated continually.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
7. Intellectual capital is a personal asset for individuals.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
8. Intellectual capital is a strategic asset that organizations can use to transform human
creativity, insight, and decision making into performance.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
9. Intellectual capital is a strategic asset for organizations and a personal asset for
individuals.
Answer: True
Copyright ©2023 John Wiley & Sons, Inc. 1-2
,Schermerhorn / Management 15th Edition Test Bank
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
10. Intellectual capital is the sum of competency and commitment.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
11. Intellectual capital equals competency multiplied by commitment.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
12. Competency represents one’s talents or job-relevant capabilities.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
13. Commitment represents how hard one works to apply talents and capabilities to
important tasks.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
14. Commitment represents one’s talents or job-relevant capabilities.
Copyright ©2023 John Wiley & Sons, Inc. 1-3
,Schermerhorn / Management 15th Edition Test Bank
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
15. A knowledge worker is a person whose physical capabilities are the most critical
assets.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
16. A knowledge worker is a person whose creativity and insight are the most critical
assets.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
17. A smart workforce has members who have both technical and human skills; they are
good at working to solve ever changing problems.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
18. A smart workforce focuses on human skills such as groupthink.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
Copyright ©2023 John Wiley & Sons, Inc. 1-4
,Schermerhorn / Management 15th Edition Test Bank
19. We are entering the third industrial age where the cloud, mobile Internet, automation
and robotics, and artificial intelligence are driving forces of change.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
20. We are entering the fifth industrial age where the cloud, mobile Internet, automation
and robotics, and artificial intelligence are driving forces of change.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
21. We are entering the fourth industrial age where the cloud, mobile Internet, automation
and robotics, and artificial intelligence are driving forces of change.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
22. High tech IQ is the ability to use technology and commitment to stay informed about
the latest technological developments.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Information technology
Bloom’s Taxonomy: Knowledge
23. Globalization is a powerful economic force that offers upside opportunities and
downside risks.
Copyright ©2023 John Wiley & Sons, Inc. 1-5
,Schermerhorn / Management 15th Edition Test Bank
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
24. Global supply chains offer cost advantages and are rarely disrupted due to the
diversification of locations.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
25. Global sourcing allows companies to manufacture in countries with low labor costs
and generally find the best prices.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
26. Global sourcing focuses on unskilled labor with India providing the most labor to the
world.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
27. Businesses can hire highly trained workers in addition to unskilled labor through
global sourcing.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
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,Schermerhorn / Management 15th Edition Test Bank
Bloom’s Taxonomy: Knowledge
28. National boundaries hardly count anymore in the world of business.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Diverse and multicultural work environments
Bloom’s Taxonomy: Knowledge
29. Social capital is the belief that everyone deserves to be treated fairly, with dignity, and
with respect for human rights.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Ethical understanding and reasoning
Bloom’s Taxonomy: Knowledge
30. Social justice is the belief that everyone deserves to be treated fairly, with dignity, and
with respect for human rights.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Ethical understanding and reasoning
Bloom’s Taxonomy: Knowledge
31. Women and people of color now hold more CEO and board seats in major
corporations than ever before but they are still under represented in these positions relative to
demographics in the population at large.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Ethical understanding and reasoning
Bloom’s Taxonomy: Knowledge
32. Because U.S. laws prohibit the use of demographic characteristics when employers
make decisions, diversity bias no longer exists.
Copyright ©2023 John Wiley & Sons, Inc. 1-7
, Schermerhorn / Management 15th Edition Test Bank
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Ethical understanding and reasoning
Bloom’s Taxonomy: Knowledge
33. Diversity bias still exists in the U.S. despite laws that prohibit the use of demographic
characteristics when employers make decisions on hiring, promotion, and firing.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Ethical understanding and reasoning
Bloom’s Taxonomy: Knowledge
34. Discrimination often becomes active prejudice when minority members are treated
unfairly and are denied full membership benefits in communities, social groups, and
organizations.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Ethical understanding and reasoning
Bloom’s Taxonomy: Knowledge
35. Prejudice often becomes active discrimination when minority members are treated
unfairly and are denied full membership benefits in communities, social groups, and
organizations.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Ethical understanding and reasoning
Bloom’s Taxonomy: Knowledge
36. The glass ceiling is the invisible barrier that blocks members of diverse populations
from advancing to high levels of responsibility.
Answer: True
Copyright ©2023 John Wiley & Sons, Inc. 1-8