SCM 300 Exam 1 Davila
Supply chain management- - correct answer ✔✔Efficient integra on of:
-Suppliers and manufacturers
-transporters, distribu on centers, warehouses
-Retailers and all other par es associated tasked with the successful delivery of final product/service
Primary goals of Corpora on - correct answer ✔✔-Sustain Long-term profits
-Maximize Return on Investment (ROI)
How to do it? make money, avoid waste
Profit formula - correct answer ✔✔Revenue - Cost
(SC costs: materials, labor, energy, transporta on, packaging, storage, defects, insurance)
ROI formula - correct answer ✔✔Profit / Investment
Aspects, formula of Value (customer perspec ve) - correct answer ✔✔What do I get (Quan ty, quality)
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What is the price? (money, me)
-Trust, quality, way company presents self
Aspects, formula of Produc vity (Organiza onal Perspec ve) - correct answer ✔✔What did I make?
(Outputs)
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What was the cost (Inputs)
, -Dont want to waste things.
The 4 Compe ve Priori es - correct answer ✔✔1. Cost
2. Quality
3. Speed/ me
4. Flexibility
Aspects of COST (compe ve priori es) - correct answer ✔✔-Material Cost
-Produc on Cost
-Packaging
-Quality Costs (returns repairs)
-Customer service cost
-Other (marke ng, finance, waste disposal, rent, insurance, legal etc)
Aspects of QUALITY (compe ve priori es) - correct answer ✔✔-Design Quality
-Material and produc on quality
-Quality level delivered (how it looks when delivered)
-Consistent quality (builds trust)
-Service quality (sales, support, repairs)
Aspects of TIME (compe ve priori es) - correct answer ✔✔-Delivery me, Lead Time (pizza industry)
From order placement to order fulfillment... includes supplier delivery mes, manufacturing me,
transport mes, wai ng me...
-On Time Delivery (Airline industry)
Reliability vs. Speed... Percentage of me delivered when promised, staying on schedule
-Fast, accurate, or both? Whats important in your industry
Supply chain management- - correct answer ✔✔Efficient integra on of:
-Suppliers and manufacturers
-transporters, distribu on centers, warehouses
-Retailers and all other par es associated tasked with the successful delivery of final product/service
Primary goals of Corpora on - correct answer ✔✔-Sustain Long-term profits
-Maximize Return on Investment (ROI)
How to do it? make money, avoid waste
Profit formula - correct answer ✔✔Revenue - Cost
(SC costs: materials, labor, energy, transporta on, packaging, storage, defects, insurance)
ROI formula - correct answer ✔✔Profit / Investment
Aspects, formula of Value (customer perspec ve) - correct answer ✔✔What do I get (Quan ty, quality)
------------------------------------
What is the price? (money, me)
-Trust, quality, way company presents self
Aspects, formula of Produc vity (Organiza onal Perspec ve) - correct answer ✔✔What did I make?
(Outputs)
-------------------------------
What was the cost (Inputs)
, -Dont want to waste things.
The 4 Compe ve Priori es - correct answer ✔✔1. Cost
2. Quality
3. Speed/ me
4. Flexibility
Aspects of COST (compe ve priori es) - correct answer ✔✔-Material Cost
-Produc on Cost
-Packaging
-Quality Costs (returns repairs)
-Customer service cost
-Other (marke ng, finance, waste disposal, rent, insurance, legal etc)
Aspects of QUALITY (compe ve priori es) - correct answer ✔✔-Design Quality
-Material and produc on quality
-Quality level delivered (how it looks when delivered)
-Consistent quality (builds trust)
-Service quality (sales, support, repairs)
Aspects of TIME (compe ve priori es) - correct answer ✔✔-Delivery me, Lead Time (pizza industry)
From order placement to order fulfillment... includes supplier delivery mes, manufacturing me,
transport mes, wai ng me...
-On Time Delivery (Airline industry)
Reliability vs. Speed... Percentage of me delivered when promised, staying on schedule
-Fast, accurate, or both? Whats important in your industry
