Change Management WGU C721 questions
with verified correct answers 2025
What should organizations emphasize to adapt to continuous change?
(4 terms) --- correct precise answer ---Innovation, creativity, agility,
and learning
Examples of hard dimensions of change --- correct precise answer ---
Strategies, structures, and systems
Examples of soft dimensions of change --- correct precise answer ---
Motivating and developing people to a high level
How do employees become change agents --- correct precise answer --
-Networking laterally and working in teams across divisions
Two traditional methods of managing --- correct precise answer ---
Command and control
Learning Organizations --- correct precise answer ---take a "big
picture" reflective approach to succeed. Where people continually
,expand their capacity to create the results they truly desire, where
new and expansive patterns of thinking are nurtured, where collective
aspiration is set free, and where people are continually learning to see
the whole together. Evolves at individual and holistic levels.
Survival Learning --- correct precise answer ---also referred to as
adaptive learning, and uses past successes as a basis in developing
future strategies and successes
Organizational Learning Levels: --- correct precise answer ---
Individual, Group or Team, Organizational
Organizational Learning Levels
Individual learning --- correct precise answer ---the skills and
knowledge an employee gains through study and/or observation.
Organizational Learning Levels
Group or team learning --- correct precise answer ---the collective
skills and knowledge that a group obtains
Organizational Learning Levels
,Organization learning --- correct precise answer ---the overall
productive capacity an organization gains through an intentional and
continual pursuit of improvement
Adaptive learning --- correct precise answer ---using past experience
to influence future actions
Anticipatory learning --- correct precise answer ---envisioning
possible futures to identify and pursue new opportunities
Action learning --- correct precise answer ---reflecting on the present
in order to guide development across learning levels
Learning culture --- correct precise answer ---interdependent, so
employees alternate between the roles of the student and teacher.
Organization should support feedback. They facilitate collaboration,
experimentation, and reflection to maintain an active learning cycle
Peter Senge's Five Principles:
Systems thinking --- correct precise answer ---the ability to
comprehend the whole and to examine the interrelationship among
the parts to identify and solve problems accurately
, Peter Senge's Five Principles:
Personal mastery --- correct precise answer ---continually clarifying
and deepening our personal vision, of focusing our energies, of
developing patience, and of seeing reality objectively. No learning
occurs without personal mastery
Peter Senge's Five Principles:
Mental models --- correct precise answer ---deeply ingrained
assumptions, generalizations, or even pictures and images that
influence how we understand the world and how we take action
Peter Senge's Five Principles:
Building shared vision --- correct precise answer ---very important in
implementing and sustaining a major change initiative. Starts with
leadership
Peter Senge's Five Principles:
Team learning --- correct precise answer ---the process of aligning
and developing the capacities of a team to create the results its
members truly desire. Team learning builds on systems thinking,
personal mastery, mental models, and shared vision
with verified correct answers 2025
What should organizations emphasize to adapt to continuous change?
(4 terms) --- correct precise answer ---Innovation, creativity, agility,
and learning
Examples of hard dimensions of change --- correct precise answer ---
Strategies, structures, and systems
Examples of soft dimensions of change --- correct precise answer ---
Motivating and developing people to a high level
How do employees become change agents --- correct precise answer --
-Networking laterally and working in teams across divisions
Two traditional methods of managing --- correct precise answer ---
Command and control
Learning Organizations --- correct precise answer ---take a "big
picture" reflective approach to succeed. Where people continually
,expand their capacity to create the results they truly desire, where
new and expansive patterns of thinking are nurtured, where collective
aspiration is set free, and where people are continually learning to see
the whole together. Evolves at individual and holistic levels.
Survival Learning --- correct precise answer ---also referred to as
adaptive learning, and uses past successes as a basis in developing
future strategies and successes
Organizational Learning Levels: --- correct precise answer ---
Individual, Group or Team, Organizational
Organizational Learning Levels
Individual learning --- correct precise answer ---the skills and
knowledge an employee gains through study and/or observation.
Organizational Learning Levels
Group or team learning --- correct precise answer ---the collective
skills and knowledge that a group obtains
Organizational Learning Levels
,Organization learning --- correct precise answer ---the overall
productive capacity an organization gains through an intentional and
continual pursuit of improvement
Adaptive learning --- correct precise answer ---using past experience
to influence future actions
Anticipatory learning --- correct precise answer ---envisioning
possible futures to identify and pursue new opportunities
Action learning --- correct precise answer ---reflecting on the present
in order to guide development across learning levels
Learning culture --- correct precise answer ---interdependent, so
employees alternate between the roles of the student and teacher.
Organization should support feedback. They facilitate collaboration,
experimentation, and reflection to maintain an active learning cycle
Peter Senge's Five Principles:
Systems thinking --- correct precise answer ---the ability to
comprehend the whole and to examine the interrelationship among
the parts to identify and solve problems accurately
, Peter Senge's Five Principles:
Personal mastery --- correct precise answer ---continually clarifying
and deepening our personal vision, of focusing our energies, of
developing patience, and of seeing reality objectively. No learning
occurs without personal mastery
Peter Senge's Five Principles:
Mental models --- correct precise answer ---deeply ingrained
assumptions, generalizations, or even pictures and images that
influence how we understand the world and how we take action
Peter Senge's Five Principles:
Building shared vision --- correct precise answer ---very important in
implementing and sustaining a major change initiative. Starts with
leadership
Peter Senge's Five Principles:
Team learning --- correct precise answer ---the process of aligning
and developing the capacities of a team to create the results its
members truly desire. Team learning builds on systems thinking,
personal mastery, mental models, and shared vision
