ZSCALER DIGITAL TRANSFORMATION ADMINISTRATOR (ZDTA) CERTIFICATION 2025/2026| REAL EXAM QUESTIONS| COMPLETE QUESTIONS AND ANSWERS VERIFIED

Terms in this set (526) Primary use of policies based on file types in Zscaler DLP To protect data by allowing or blocking specific file types and activities. Three levels of inspection used by Zscaler DLP for file type enforcement Magic Bytes, Mime Type, and File Extension. Reason for multiple levels of inspection for file types in Zscaler To prevent users from bypassing policies by changing file extensions. Predefined dictionaries in Zscaler DLP Classifiers used to identify sensitive data like PCI, PII, and PHI data. Example of a predefined dictionary used in Zscaler DLP A credit card number dictionary. Custom dictionary in Zscaler DLP A dictionary created by customers using specific phrases, keywords, patterns, and regular expressions. Use of custom dictionaries in Zscaler DLP To protect documents with specific headers and footers like 'company- confidential' or 'internal use only'. Exact Data Match (EDM) in Zscaler DLP A feature that matches specific data elements from a customer's structured data to trigger DLP policies. How sensitive data is fed to Zscaler's EDM engine By using an on-premises VM that indexes the data and sends hashes to the Zscaler cloud. What happens to data fed into Zscaler's EDM engine It is converted into hashes and tokens which are stored in the cloud. Actions triggered by an EDM in Zscaler DLP Actions based on exact matches of sensitive data elements, such as blocking or alerting on data exfiltration. Main purpose of Out-of Band Data Protection in Zscaler To secure data at rest in SaaS-based services and public cloud infrastructure. 19/06/2025, 17:49 Zscaler Digital Transformation Administrator (ZDTA) Certification 2025 zscaler-digital-transformation-administrator-zdta-certification 2/40 Key use case for out-of band data protection in Zscaler Data discovery and data at rest introspection. Focus of SaaS Security Posture Management (SSPM) Cloud misconfiguration, compliance, and third-party app connections. How SSPM helps with compliance By mapping misconfigurations to different compliance frameworks like PCI, GDPR, etc. Example of a misconfiguration identified by SSPM Failing to enable multi-factor authentication for Office 365 apps. How SSPM handles third-party app connections By discovering and managing third-party apps connected to cloud applications via API tokens. Three notification methods in Zscaler for incident management Browser-based notifications, Slack/Teams connectors, and Zscaler Client Connector pop ups. Admin capabilities with email notifications in Zscaler incident management Receive alerts about DLP and CASB incidents. Protocol used for incident management in Zscaler SecureICA protocol. Integration of Zscaler logs with SIEM tools By streaming real-time logs to feed into the SIEM. Purpose of the Zscaler Client Connector pop up To communicate with users about blocked transactions and ask for justifications. Support options available for troubleshooting in Zscaler Self Help support, reporting capabilities, and support ticket raising. Role of the on-premises VM in Zscaler EDM It serves as the index tool for structured data. Key feature of Zscaler's predefined dictionaries for medical data Identifying ICD-10 and CPT codes. Technology used in some dictionaries to AI and ML. 19/06/2025, 17:49 Zscaler Digital Transformation Administrator (ZDTA) Certification 2025 zscaler-digital-transformation-administrator-zdta-certification 3/40 identify complex patterns How admins can delegate incident management tasks back to users Through browser-based notifications, Slack/Teams connectors, or Zscaler Client Connector pop-ups. Benefit of using Zscaler's predefined dictionaries They are based on standard regex and PCRE engines. How Zscaler ensures no sensitive data is stored during EDM By storing only hashes and tokens, not the exact data. First step in leveraging Zscaler's support services for troubleshooting Utilizing the Self Help support options offered by Zscaler. Where to go for questions about Zscaler's features and basic troubleshooting Zscaler Help Documentation Portal. Content of the Zscaler Knowledgebase (KB) Documentation on specific symptoms and solutions maintained by Global Customer Service Engineers. Purpose of Zscaler Communities Zenith Community To engage in discussions about Zscaler products, solutions, programs, events, and training. Areas to localize when troubleshooting an Internet access issue with Zscaler End user's device, local network, corporate firewall, Zscaler Cloud, identity provider, between Zscaler and internet, and Zscaler service. Next step after localizing the issue in the Zscaler Troubleshooting Process Isolate which logical process is failing. What to do after isolating the issue Diagnose the problem from the gathered information and plan remedial action. Use of the URL in Zscaler To verify if you are going through the Zscaler service. What the URL provides Performance testing from the client to the Zscaler service. How to run a ZCC packet capture Enable packet capture in the ZCC Portal, then click More Troubleshoot Start Packet Capture, reproduce the issue, and click Stop Packet Capture. 19/06/2025, 17:49 Zscaler Digital Transformation Administrator (ZDTA) Certification 2025 zscaler-digital-transformation-administrator-zdta-certification 4/40 Types of logs set in Zscaler Client Connector Error, Warn, Info, and Debug logs. Where to export logs from in Zscaler Client Connector Right-click on the Tray Icon or use the Export Logs option in debug mode. What to check in the Logs for installation issues S logs. How to collect SAML logs Using browser's Developer Tools or Fiddler, and the SAML Message Decoder extension. Purpose of the Zscaler Trust page To provide information on the overall status of Zscaler services, service availability, recent incidents, advisories, and maintenance notifications. Premium Support in Zscaler A paid upgrade from standard support that includes elevated services such as a Technical Account Manager (TAM). How to enable remote assistance in Zscaler Enable Read Only mode to allow support team to review configurations. How customers without Zscaler console access can submit support tickets Via a web form. Information to include in the Issue Subject field of a support ticket A summary of the problem with the main symptom and scope. Triggers for gathering specific information for Zscaler support Issue type, such as Traffic Forwarding Method, Zscaler Cloud, Data Centers used, problem period, issue scope, trigger event, and work around. What to provide in the Description field of a support ticket A detailed description of the problem, symptoms, locations, suspected process, and steps taken to identify the problem. Zscaler Client Connector's Debug log mode Logs all app activity that could assist in debugging issues. Use of ZSATunnel logs To inspect the connection to service edge, Zscaler Client Connector Portal, or any application being accessed.