Phase 2 Wisconsin Police Academy Exam Questions With Complete Solutions Verified Latest Update graded a++ 2025/2026

Phase 2 Wisconsin Police Academy Exam Questions With Complete Solutions Verified Latest Update graded a++ 2025/2026 1. (PCS) What does mediation mean? Intervention of an acceptable, impartial, and neutral third part to assist contending parties to voluntarily reach their own mutually acceptable settlement in a dispute 2. (PCS)What are things to keep in mind while considering mediation? 3. (PCS) If after mediation is tried and your threat assessment indicates possible danger to officer safety, what should you do? - Oflcer safety must not be compromised - Subjects must be willing to talk - Subjects must remain rational - Subjects must be willing to compromise - Subjects must not get physical Escalate to another disturbance resolution tactic such as arbitration or crisis intervention or (if needed) use of physical intervention tactics. 4. (PCS) What are the ground rules for - Introduce yourself basic mediation tactics? - Explain your role as a mediator - Everything said is part of a law enforcement contact - Explain mediation process - Answer questions - Get verbal agreement to process 5. (PCS) What does arbitration mean? A person in authority makes decisions about what actions are to be taken in order to stabilize a situation, once attempts to seek cooperation prove inettective and/or safety is compromised 6. (PCS) What is the technique for arbi- - Make a request for a subject to do something and tration? why - If the subject refuses, otter two choices for them to decide 7. (PCS) What is a way to remember the steps for arbitration? - Make sure you check their choice and take appropri- ate action for their choice REACT. - Request cooperation - Explain reason - Allow choice - Check decision - Take action 8. (PCS) What is crisis intervention? Dealing with anyone who is not thinking clearly and rationally, making it diflcult to use reasoning and logic to encourage compliance 9. (PCS) What are the steps for pre-in- tervention preparation in a crisis? 10. (PCS) Explain the guidelines for the crisis intervention format. - Calm yourself - Center yourself and get focused - Develop a strategy for the intervention - Try to get the persons attention - Check on the persons perception of reality - Try to establish rapport with the person - Explain your perception of reality - Move toward resolution of the situation 11. (PCS) Under disturbance resolution, - Mediation what are the two models taught? 12. (PCS) How does the crisis model -Arbitration - Opening change the order of the OIR model? - Information-gathering - Is it a crisis? (YES) - Use appropriate strategies - Resolution 13. (PCS) What are pre-intervention preparation steps? 14. (PCS) When intervening with a per- - Calm yourself - Center yourself and get focused - Develop a strategy for the intervention - Try to get the persons attention son in crisis, what guidelines should - Check on the persons perception of reality you keep in mind? - Try to establish rapport with the person - Explain your perception of reality - Move toward resolution of the situation 15. (PCS) Identify the four conditions in DONE which you are done talking in crisis intervention. 16. (PCS) What are the first two modes of the Intervention Options? - Danger - Overriding concern - No progress - Escape