,TESTBANK for Systems Analysis and Design,
8th Edition by Alan Dennisk
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,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 1
Multiple Choice
1. The outcome of the analysis phase is the:
a) Feasibility analysis document
b) System proposal document
c) System specification document
d) System request document
e) Business process document
Ans: b
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
2. The outcome of the planning phase is the:
a) Test plan
b) System proposal document
c) System specification document
d) System request document
e) Business process document
Ans: d
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
3. The outcome of the design phase is the:
a) Feasibility analysis document
b) System proposal document
c) System specification document
d) System request document
e) Business process document
Ans: c
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
4. Another outcome of the planning phase is the:
a) Feasibility analysis document
b) Project plan
c) System specification document
d) System proposal document
e) Business process document
Ans: b
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 2
5. Which is NOT true for systems analysts?
a) They create value for an organization
b) They enable the organization to perform work better
c) They do things and challenge the current way that an organization works
d) They play a key role in information systems development projects
e) They are the project sponsors for system proposals
Ans: e
Reference: Introduction
Difficulty: medium
6. Which is NOT an attribute of a systems analyst?
a) Understanding what to change
b) Knowing how to change it
c) Convincing others of the need to change
d) Serving as a change agent
e) Selecting which projects to approve
Ans: e
Reference: The Systems Analyst
Difficulty: easy
7. Which of the following project roles would identify how technology can improve business
processes?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Requirements analyst
Ans: a
Reference: The System Analyst
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 3
8. Which of the following project roles would insure that the system conforms to information
systems standards?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Project manager
Ans: a
Reference: The System Analyst
Difficulty: easy
9. Which of the following project roles would focus on stakeholder requirements?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Requirements analyst
Ans: e
Reference: The System Analyst
Difficulty: easy
10. Which of the following project roles would serve as a primary point of contact for a project?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Project sponsor
Ans: e
Reference: Project Identification and Initiation
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 4
11. Which of the following project roles would analyze the key business aspects of the system?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Project manager
Ans: b
Reference: The System Analyst
Difficulty: easy
12. Michaela is a systems analyst who is determining business requirements. What would most
likely be the SDLC phase for her?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Business requirements are not developed by systems analysts, but by business analysts
Ans: b
Reference: Figure 1-3: The Systems Development Life Cycle Phases
Difficulty: easy
13. Chang is working on “How will this system work.” What SDLC phase is he in?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Transition
Ans: c
Reference: Figure 1-3: The Systems Development Life Cycle Phases
Difficulty: medium
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 5
14. Joan’s project is to take a fairly straight-forward manual process and make it an electronic
process. This will make the processing more efficient. Which of the following requirements
analysis strategies is she using?
a) Business process automation
b) Business process improvement
c) Business process internalization
d) Business process reengineering
e) Business process renovation
Ans: a
Reference: Business Process Automation
Difficulty: easy
15. Wayne is a senior director of finance. His company only recently came under Sarbanes-
Oxley regulations and is the project sponsor to become compliant. He realizes that
examining the as-is system may not be much help as the regulations are so radical that a
major analysis and design project must be completed to make the company compliant. He is
leaning towards: ______________
a) Business process automation
b) Business process improvement
c) Business process internalization
d) Business process reengineering
e) Business process renovation
Ans: d
Reference: Business Process Reengineering
Difficulty: medium
16. Moderate changes to existing processes falls under the _________ analysis.
a) Business process automation (BPA)
b) Business process improvement (BPI)
c) Business process reengineering (BPR)
d) Business process blue-skying (BPB)
Business process efficiency (BPE)
Ans: b
Reference: Business Process Improvement
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 6
17. Alice is calculating whether a system will lower costs or increase revenues. What SDLC
phase is she in?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Evaluation
Ans: a
Reference: The Systems Development Life Cycle
Difficulty: medium
18. Which was NOT given as a method for determining business requirements?
a) Benchmarking
b) Interviewing
c) Observation
d) Document analysis
e) Questionnaires and surveys
Ans: a
Reference: The Systems Development Life Cycle
Difficulty: medium
19. Which would normally NOT be a reason for a project?
a) When a business need has been identified
b) A consultant has suggested a new customer relationship management system
c) An open source platform has just come on the market
d) An existing system just isn’t working properly and the workaround is tedious
e) To support a new business initiative
Ans: c
Reference: Project Identification and Initiation
Difficulty: medium
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 7
20. Which phase is generally the longest and most expensive part of the development process?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Feasibility
Ans: d
Reference: Implementation
Difficulty: easy
21. Because the cost can be immense, _________ is one of the most critical steps in
implementation.
a) Documentation
b) Coding
c) Testing
d) Developing a conversion strategy
e) Training
Ans: c
Reference: Implementation
Difficulty: medium
22. PCM Incorporated will need to purchase new servers for a system. This would be a:
a) Development cost
b) Operating cost
c) Ongoing cost
d) Intangible cost
e) Intangible benefit
Ans: a
Reference: Feasibility Analysis
Difficulty: easy
, Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 8
23. Linda is a clerk in the accounting department. She was interviewed by David and is excited
about the proposed system that will utilize electronic funds transfer. This would be an
example of ______.
a) Tangible benefit
b) Cash flow
c) Break-even analysis
d) Intangible benefit
e) Return on investment
Ans: d
Reference: Feasibility Analysis
Difficulty: medium
24. Ramya is preparing an economic feasibility study. She has a calculation where she takes
total benefits minus total costs and divides that answer by the total costs. She is calculating:
a) Cash flow
b) Return on investment
c) Break-even point
d) Net present value
e) Internal rate of return
Ans: b
Reference: Economic Feasibility
Difficulty: medium
25. Ramona is preparing an economic feasibility study. She is calculating the payback period.
She is calculating:
a) Cash flow
b) Return on investment
c) Break-even point
d) Net present value
e) Internal rate of return
Ans: c
Reference: Economic Feasibility
Difficulty: medium
8th Edition by Alan Dennisk
Hello all ,
We have all what you need with best price
Our email :
Our website :
testbanks-store.com
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 1
Multiple Choice
1. The outcome of the analysis phase is the:
a) Feasibility analysis document
b) System proposal document
c) System specification document
d) System request document
e) Business process document
Ans: b
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
2. The outcome of the planning phase is the:
a) Test plan
b) System proposal document
c) System specification document
d) System request document
e) Business process document
Ans: d
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
3. The outcome of the design phase is the:
a) Feasibility analysis document
b) System proposal document
c) System specification document
d) System request document
e) Business process document
Ans: c
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
4. Another outcome of the planning phase is the:
a) Feasibility analysis document
b) Project plan
c) System specification document
d) System proposal document
e) Business process document
Ans: b
Reference: Figure 1-3: Systems Development Life Cycle Phases
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 2
5. Which is NOT true for systems analysts?
a) They create value for an organization
b) They enable the organization to perform work better
c) They do things and challenge the current way that an organization works
d) They play a key role in information systems development projects
e) They are the project sponsors for system proposals
Ans: e
Reference: Introduction
Difficulty: medium
6. Which is NOT an attribute of a systems analyst?
a) Understanding what to change
b) Knowing how to change it
c) Convincing others of the need to change
d) Serving as a change agent
e) Selecting which projects to approve
Ans: e
Reference: The Systems Analyst
Difficulty: easy
7. Which of the following project roles would identify how technology can improve business
processes?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Requirements analyst
Ans: a
Reference: The System Analyst
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 3
8. Which of the following project roles would insure that the system conforms to information
systems standards?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Project manager
Ans: a
Reference: The System Analyst
Difficulty: easy
9. Which of the following project roles would focus on stakeholder requirements?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Requirements analyst
Ans: e
Reference: The System Analyst
Difficulty: easy
10. Which of the following project roles would serve as a primary point of contact for a project?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Project sponsor
Ans: e
Reference: Project Identification and Initiation
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 4
11. Which of the following project roles would analyze the key business aspects of the system?
a) Systems analyst
b) Business analyst
c) Infrastructure analyst
d) Change management analyst
e) Project manager
Ans: b
Reference: The System Analyst
Difficulty: easy
12. Michaela is a systems analyst who is determining business requirements. What would most
likely be the SDLC phase for her?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Business requirements are not developed by systems analysts, but by business analysts
Ans: b
Reference: Figure 1-3: The Systems Development Life Cycle Phases
Difficulty: easy
13. Chang is working on “How will this system work.” What SDLC phase is he in?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Transition
Ans: c
Reference: Figure 1-3: The Systems Development Life Cycle Phases
Difficulty: medium
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 5
14. Joan’s project is to take a fairly straight-forward manual process and make it an electronic
process. This will make the processing more efficient. Which of the following requirements
analysis strategies is she using?
a) Business process automation
b) Business process improvement
c) Business process internalization
d) Business process reengineering
e) Business process renovation
Ans: a
Reference: Business Process Automation
Difficulty: easy
15. Wayne is a senior director of finance. His company only recently came under Sarbanes-
Oxley regulations and is the project sponsor to become compliant. He realizes that
examining the as-is system may not be much help as the regulations are so radical that a
major analysis and design project must be completed to make the company compliant. He is
leaning towards: ______________
a) Business process automation
b) Business process improvement
c) Business process internalization
d) Business process reengineering
e) Business process renovation
Ans: d
Reference: Business Process Reengineering
Difficulty: medium
16. Moderate changes to existing processes falls under the _________ analysis.
a) Business process automation (BPA)
b) Business process improvement (BPI)
c) Business process reengineering (BPR)
d) Business process blue-skying (BPB)
Business process efficiency (BPE)
Ans: b
Reference: Business Process Improvement
Difficulty: easy
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 6
17. Alice is calculating whether a system will lower costs or increase revenues. What SDLC
phase is she in?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Evaluation
Ans: a
Reference: The Systems Development Life Cycle
Difficulty: medium
18. Which was NOT given as a method for determining business requirements?
a) Benchmarking
b) Interviewing
c) Observation
d) Document analysis
e) Questionnaires and surveys
Ans: a
Reference: The Systems Development Life Cycle
Difficulty: medium
19. Which would normally NOT be a reason for a project?
a) When a business need has been identified
b) A consultant has suggested a new customer relationship management system
c) An open source platform has just come on the market
d) An existing system just isn’t working properly and the workaround is tedious
e) To support a new business initiative
Ans: c
Reference: Project Identification and Initiation
Difficulty: medium
,Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 7
20. Which phase is generally the longest and most expensive part of the development process?
a) Planning
b) Analysis
c) Design
d) Implementation
e) Feasibility
Ans: d
Reference: Implementation
Difficulty: easy
21. Because the cost can be immense, _________ is one of the most critical steps in
implementation.
a) Documentation
b) Coding
c) Testing
d) Developing a conversion strategy
e) Training
Ans: c
Reference: Implementation
Difficulty: medium
22. PCM Incorporated will need to purchase new servers for a system. This would be a:
a) Development cost
b) Operating cost
c) Ongoing cost
d) Intangible cost
e) Intangible benefit
Ans: a
Reference: Feasibility Analysis
Difficulty: easy
, Chapter 1 – Systems Analysis and Design – Dennis / Wixom / Roth – page 8
23. Linda is a clerk in the accounting department. She was interviewed by David and is excited
about the proposed system that will utilize electronic funds transfer. This would be an
example of ______.
a) Tangible benefit
b) Cash flow
c) Break-even analysis
d) Intangible benefit
e) Return on investment
Ans: d
Reference: Feasibility Analysis
Difficulty: medium
24. Ramya is preparing an economic feasibility study. She has a calculation where she takes
total benefits minus total costs and divides that answer by the total costs. She is calculating:
a) Cash flow
b) Return on investment
c) Break-even point
d) Net present value
e) Internal rate of return
Ans: b
Reference: Economic Feasibility
Difficulty: medium
25. Ramona is preparing an economic feasibility study. She is calculating the payback period.
She is calculating:
a) Cash flow
b) Return on investment
c) Break-even point
d) Net present value
e) Internal rate of return
Ans: c
Reference: Economic Feasibility
Difficulty: medium
