WGU CHANGE MANAGEMENT AND INNOVATION - C208
ASSESSMENT V2 WITH ACCURATE ANSWERS
10. A manager who is
1. Which stage in Kurt Lewin's change model in-
comfortable with
volves changes being institutionalized in the
risk will bemore
corporate culture?
likely to lead which
2. Which of the following does not characterize the
sort of change
management style known as empowerment?
effort?
3. What is the first step in John Kotter's eight-step
11. The third step of
process for transformational change?
the Cisco Change
4. Which of the following is not an explanation for
Roadmap(CCR) is
why people resist change at work?
5. Why does John Kotter advocate creating "short-
term wins" in his eight-step process forchange?
6. The development of the Internet is an example of
7. Which stage in Kurt Lewin's change model in-
volves people employing new skills and atti-
tudes and being rewarded by the organizationfor
doing so?
8. Which of the following is not one of the four
stages of change in the Black and Gregersen
model?
9. Sustaining organizational change through con-
tinued focus occurs during which step in the
ADKAR model?
1/6
, WGU CHANGE MANAGEMENT AND INNOVATION - C208
ASSESSMENT V2 WITH ACCURATE ANSWERS
Refreezing
Reliance on hierarchy
Establish a sense of ur-gency
Management has ex- plained and demonstrat-ed the need
for change.
They help to create a feeling of progress as well as an
opportunity toreward employees
radical innovationRefreezing
Do the new right thing, and do it fairly well at first
Reinforcement
RevolutionaryManage
2/6
ASSESSMENT V2 WITH ACCURATE ANSWERS
10. A manager who is
1. Which stage in Kurt Lewin's change model in-
comfortable with
volves changes being institutionalized in the
risk will bemore
corporate culture?
likely to lead which
2. Which of the following does not characterize the
sort of change
management style known as empowerment?
effort?
3. What is the first step in John Kotter's eight-step
11. The third step of
process for transformational change?
the Cisco Change
4. Which of the following is not an explanation for
Roadmap(CCR) is
why people resist change at work?
5. Why does John Kotter advocate creating "short-
term wins" in his eight-step process forchange?
6. The development of the Internet is an example of
7. Which stage in Kurt Lewin's change model in-
volves people employing new skills and atti-
tudes and being rewarded by the organizationfor
doing so?
8. Which of the following is not one of the four
stages of change in the Black and Gregersen
model?
9. Sustaining organizational change through con-
tinued focus occurs during which step in the
ADKAR model?
1/6
, WGU CHANGE MANAGEMENT AND INNOVATION - C208
ASSESSMENT V2 WITH ACCURATE ANSWERS
Refreezing
Reliance on hierarchy
Establish a sense of ur-gency
Management has ex- plained and demonstrat-ed the need
for change.
They help to create a feeling of progress as well as an
opportunity toreward employees
radical innovationRefreezing
Do the new right thing, and do it fairly well at first
Reinforcement
RevolutionaryManage
2/6
