Expert Insight
Why should you search for a patient's record before creating a new
record? Correct Answer - To avoid duplicate records in Epic,
To see if the patient has been to another location within the
organization, You can't click the new button until you search for a
pre-existing record
When transcribing orders, where can you find the diagnosis?
Correct Answer - On the requisition or paper orders
How does a requisition get on the Follow-up Work List? Correct
Answer - Automatically if it is missing required information {soft
or hard hold} or manually by adding a follow up task from the
Actions button in Requisition Entry
You have created a requisition in Requisition Entry. You enter a
patient's name, but the system can't find the patient. What must you
do next? Correct Answer - You have to create a new patient.
This is done within the same pop up that comes up when searching
for a patient. The new button is on the bottom left.
How can you quickly enter missing information to a requisition from
the Follow-up Work List? Correct Answer - Double click the
row of the appropriate requisition to go directly into Requisition
Entry
Where do you view lab orders placed on a patient? Correct
Answer - Order Inquiry
, T/F: In the collection Activity, you must collect every order that is
listed. Correct Answer - False- click the X to remove a test from
Collection.
When a specimen is assigned an ID Correct Answer - When
you click Print Labels in the Collection Activity
In the Collection Activity, what are the steps to document specimen
collection? Correct Answer - print labels, scan or enter
collection information and click receive or finish
What are the two possible ways to log into Rover Phlebotomy?
Correct Answer - You can scan your badge or enter your User ID
and password
When you scan the patient's wristband, how will you know which
test need to be collected today? Correct Answer - The test will
have a checkmark in a circle next to them, indicating that they need
to be collected
How can you clear a hold on an order that is missing collection
information from a requisition? Correct Answer - Add the
missing information by accessing Requisition Entry from the
Follow-up Work List task for the order
T/F: On the Follow-up Work List, a user can only assign himself to
complete a task. Correct Answer - False-a user can assign
himself or another user to complete a task
What are some examples of activities a user can access from the
Follow-up Work List? Correct Answer - Communication Log,
Requisition Entry