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What is Marketing? - answer An organizational function and a collection
of processes designed to plan for, create, communicate and deliver
value to custoemrs and build effective customer relationships in ways
that benefit the organization and its stakeholders.
Marketing is about: - answer Creating Exchanges
Identity
Connections
Relationships
Solving Customer Problems
What are the 4 P's of Marketing - answer Product
Price
Promotion
Place (Distribtuion)
- A combination of factors that can be controlled by a company to
influence consumers to purchase its products
What are the Conditions for Exchange? - answer Two parties
,Something of value
Communication and delivery
Freedom to accept or reject
Desire to deal with other parties
What are Demographics? - answer Variables that allow us to group
people together, an example would be age or gender.
What are Psychographics? - answer They are what makes us different
from one another, attitudes, aspirations, causes.
What is the Marketing Concept? - answer A consumer oriented
philosophy of fulfilling customer needs above all else.
What are the key ideas of the Marketing Production Philosophy -
answer Focus on efficiency of internal operations
This technique is very old and outdated it was used by Henry Ford
during his era.
What are the key ideas of the Marketing Market Philosophy - answer
Focus on satisfying customer needs and wants
, Began in the 1980s due to the size of the global market. Companies
began getting more and more competitive especially with the emerging
computers and the internet. Companies began focusing on the
customer.
What are the key ideas of the Marketing Sales Philosophy - answer
Focus on aggressive techniques for overcoming customer resistance
This started in the Great Depression due to lack of customers,
companies needed to begin advertising to create demand.
What are the key ideas of the Marketing Societal Philosophy - answer
Focus on satisfying needs and wants while enhancing individual and
societal well-being
Ethical and environmentally friendly, Companies are now starting to
realize the benefits of becoming environmentally aware. Companies
such as General Mills and Toyota have taken this strategy.
What is Market Orientation - answer Understanding your customers
needs by, Gathering market intelligence by talking to your customers,
and then disseminate the knowledge to your company and then
coordinate a response.