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HFMA CRCR EXAM Questions with Detailed Verified Answers

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HFMA CRCR EXAM Questions with Detailed Verified Answers This study set contains verified HFMA CRCR exam questions with correct answers. It is designed for healthcare finance professionals preparing for the Certified Revenue Cycle Representative certification. Provides comprehensive preparation material aligned with the HFMA exam.

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Page | 1



HFMA CRCR EXAM Questions with
Detailed Verified Answers

Question: What are collection agency fees based on?
Answer: A percentage of dollars collected


Question: Self-funded benefit plans may choose to coordinate benefits
using the gender rule or what other rule?
Answer: Birthday


Question: In what type of payment methodology is a lump sum or bundled
payment negotiated between the payer and some or all providers?
Answer: Case rates


Question: What customer service improvements might improve the patient
accounts department?
Answer: Holding staff accountable for customer service during performance
reviews


Question: What is an ABN (Advance Beneficiary Notice of Non-coverage)
required to do?
Answer: Inform a Medicare beneficiary that Medicare may not pay for the
order or service

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Question: What type of account adjustment results from the patient's
unwillingness to pay for a self-pay balance?
Answer: Bad debt adjustment


Question: What is the initial hospice benefit?
Answer: Two 90-day periods and an unlimited number of subsequent periods


Question: When does a hospital add ambulance charges to the Medicare
inpatient claim?
Answer: If the patient requires ambulance transportation to a skilled nursing
facility


Question: How should a provider resolve a late-charge credit posted after
an account is billed?
Answer: Post a late-charge adjustment to the account


Question: an increase in the dollars aged greater than 90 days from date of
service indicate what about accounts
Answer: They are not being processed in a timely manner


Question: What is an advantage of a preregistration program?
Answer: It reduces processing times at the time of service


Question: What are the two statutory exclusions from hospice coverage?
Answer: Medically unnecessary services and custodial care


Question: What core financial activities are resolved within patient access?

, Page | 3

Answer: Scheduling, insurance verification, discharge processing, and
payment of point-of-service receipts


Question: What statement applies to the scheduled outpatient?
Answer: The services do not involve an overnight stay


Question: How is a mis-posted contractual allowance resolved?
Answer: Comparing the contract reimbursement rates with the contract on
the admittance advice to identify the correct amount


Question: What type of patient status is used to evaluate the patient's need
for inpatient care?
Answer: Observation


Question: Coverage rules for Medicare beneficiaries receiving skilled
nursing care require that the beneficiary has received what?
Answer: Medically necessary inpatient hospital services for at least 3
consecutive days before the skilled nursing care admission


Question: When is the word "SAME" entered on the CMS 1500 billing form
in Field 0$?
Answer: When the patient is the insured


Question: What are non-emergency patients who come for service without
prior notification to the provider called?
Answer: Unscheduled patients

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Question: If the insurance verification response reports that a subscriber has
a single policy, what is the status of the subscriber's spouse?
Answer: Neither enrolled not entitled to benefits


Question: Regulation Z of the Consumer Credit Protection Act, also known
as the Truth in Lending Act, establishes what?
Answer: Disclosure rules for consumer credit sales and consumer loans


Question: What is a principal diagnosis?
Answer: Primary reason for the patient's admission


Question: Collecting patient liability dollars after service leads to what?
Answer: Lower accounts receivable levels


Question: What is the daily out-of-pocket amount for each lifetime reserve
day used?
Answer: 50% of the current deductible amount


Question: What service provided to a Medicare beneficiary in a rural health
clinic (RHC) is not billable as an RHC services?
Answer: Inpatient care


Question: What code indicates the disposition of the patient at the
conclusion of service?
Answer: Patient discharge status code

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