NURS 3720 EXAM QUESTIONS AND
ACCURATE ANSWERS
appreciative inquiry - answer engages people to bring forth the positives instead of
focusing on the negatives
emergence - answer Engaging with others and thinking outside the box to discover who
is best suited to respond to a problem
emotional Intelligence - answer Being aware of and regulating one's own emotions and
being able to assist others to understand theirs
followership - answer Promoting effectiveness, maintaining collaborative work
relationships and sharing leadership responsibilities
leadership - answer Process of engaging and influencing others by using
strengths-based leadership
management - answer Ensuring people have the necessary resources to get the job
done utilizing timelines and budgets
medicare - answer Provincial/territorial medical services plan for residents guided by 5
key principles
mindfullness - answer Increased awareness of what is happening in the present which
buffers against mental drift and knee-jerk reactions
network - answer Any related group with common involvement or areas of interest
resilience - answer Surviving and thriving in the aftermath of an adverse or tragic event
self leadership - answer a starting point in which we each are encouraged to exam our
bias and beliefs to understand the worldview from which we practice nursing
the butterfly effect - answer one small change in a system can trigger significant
changes
SMART goals - answer Specific, Measurable, Attainable, Realistic, Timely
LEADS framework for organizational leadership - answer Leads self
Engage others
Achieve results
Develop coalitions
, Systems transformation
Ethical Principles in Nursing - answer Autonomy
Benevolence
Nonmaleficence
Distributive justice
Autonomy - answer refers to the patient's ability to make choices for themselves
regarding their own healthcare
Benevolence - answer Each nurse must be committed to do good for their patients. It is
the nurse's responsibility to seek out the best outcomes possible for each person in
their care.
Nonmaleficence - answer Nurses must do no harm to those in their care. While
treatment itself can have negative impacts or cause adverse events, these effects are
not brought about with the intent to cause further harm.
Distributive justice - answer This principle refers to how the greater good influences
decision making. In some cases, distributive justice may be based solely on equal
delivery of available resources
Traits of Ethical Leaders - answer Leads by example
Willing to evolve
Respects everyone equally
Communicates openly
Manages stress effectively
Mediates fairly
Moral Courage - answer Taking a position against something or someone even though
you know the outcome may be unpopular.
Moral Distress - answer occurs when the individual knows the right thing to do but
organizational constraints make it difficult to take the right course of action
avoidance approach to conflict resolution - answer Demonstrates a low commitment to
both goals and relationships. This is the most common method of dealing with conflict,
especially by people who view conflict negatively. Avoiders may need to feel physically
and emotionally safe. When dealing with avoiders, take time to assure them that they are
going to be heard.
accommodation approach to conflict resolution - answer The opposite of competing. It
occurs when a person ignores or overrides their own concerns to satisfy the concerns
ACCURATE ANSWERS
appreciative inquiry - answer engages people to bring forth the positives instead of
focusing on the negatives
emergence - answer Engaging with others and thinking outside the box to discover who
is best suited to respond to a problem
emotional Intelligence - answer Being aware of and regulating one's own emotions and
being able to assist others to understand theirs
followership - answer Promoting effectiveness, maintaining collaborative work
relationships and sharing leadership responsibilities
leadership - answer Process of engaging and influencing others by using
strengths-based leadership
management - answer Ensuring people have the necessary resources to get the job
done utilizing timelines and budgets
medicare - answer Provincial/territorial medical services plan for residents guided by 5
key principles
mindfullness - answer Increased awareness of what is happening in the present which
buffers against mental drift and knee-jerk reactions
network - answer Any related group with common involvement or areas of interest
resilience - answer Surviving and thriving in the aftermath of an adverse or tragic event
self leadership - answer a starting point in which we each are encouraged to exam our
bias and beliefs to understand the worldview from which we practice nursing
the butterfly effect - answer one small change in a system can trigger significant
changes
SMART goals - answer Specific, Measurable, Attainable, Realistic, Timely
LEADS framework for organizational leadership - answer Leads self
Engage others
Achieve results
Develop coalitions
, Systems transformation
Ethical Principles in Nursing - answer Autonomy
Benevolence
Nonmaleficence
Distributive justice
Autonomy - answer refers to the patient's ability to make choices for themselves
regarding their own healthcare
Benevolence - answer Each nurse must be committed to do good for their patients. It is
the nurse's responsibility to seek out the best outcomes possible for each person in
their care.
Nonmaleficence - answer Nurses must do no harm to those in their care. While
treatment itself can have negative impacts or cause adverse events, these effects are
not brought about with the intent to cause further harm.
Distributive justice - answer This principle refers to how the greater good influences
decision making. In some cases, distributive justice may be based solely on equal
delivery of available resources
Traits of Ethical Leaders - answer Leads by example
Willing to evolve
Respects everyone equally
Communicates openly
Manages stress effectively
Mediates fairly
Moral Courage - answer Taking a position against something or someone even though
you know the outcome may be unpopular.
Moral Distress - answer occurs when the individual knows the right thing to do but
organizational constraints make it difficult to take the right course of action
avoidance approach to conflict resolution - answer Demonstrates a low commitment to
both goals and relationships. This is the most common method of dealing with conflict,
especially by people who view conflict negatively. Avoiders may need to feel physically
and emotionally safe. When dealing with avoiders, take time to assure them that they are
going to be heard.
accommodation approach to conflict resolution - answer The opposite of competing. It
occurs when a person ignores or overrides their own concerns to satisfy the concerns
