2 questions with complete
verified solutions (GUARANTEED
SUCCESS)
Active Listening- Attending to verbal and nonverbal
aspects of communication without judging or evaluating -
answer To encourage trust and client self disclosure and
exploration
Restating- Paraphrasing what a participant has said to
clarify it's meaning - answer To determine if the leader
has understood correctly; to provide support and
clarification
Clarifying Grasping the essence of a message at both the
feeling and thinking levels - answer To help clients sort
our conflicting and confused feelings
summarizing- pulling together the important elements of
an interaction or session - answer to avoid fragmentation
and give direction to a session; continuity and meaning