EPD Rules Verified Multiple Choice and Conceptual Actual Exam
Questions With Reviewed 100% Correct Detailed Answers
Guaranteed Pass!!Current Update
1. Always verify the incident address
and the callback number regardless of
ANI/ALI information.
2. The EPD must weigh the conflicting
priorities of obtaining (and verifying) a
useful location and helping the caller get
to safety. A caller may be unable to iden-
tify the exact location for a variety of
reasons. If the initial effort fails, attempt
briefly to obtain the street or highway of
travel, direction of travel, and last cross
street or identifiable object seen. Further
attempts to locate can be made as time
permits.
3. Silent calls (TTY activation) and
open-line calls with or without sounds of
a disturbance in the background should
be handled according to local agency
policy. If at any time a caller begins to
100 Case Entry Protocol communicate, the call should be handled
on the appropriate CC Protocol.
4. When a more specific CC becomes
known, shunt to the correct CC Protocol
during interrogation.
5. When possible and safe to do so, Case
Entry and KQ's must be completed, even
when an ECHO determinant has been
selected.
7. The calltaker will suspend questioning
when it is necessary to give instructions
pertaining to caller/victim safety or care.
Upon completion of necessary instruc-
tions, the calltaker must return to the
question sequence.
8. All suspects are to be considered
armed until proven otherwise.
9. Always inform responders if weapons
are involved or if any information relates
to officer safety.
1/9
, EPD Rules Verified Multiple Choice and Conceptual Actual Exam
Questions With Reviewed 100% Correct Detailed Answers
Guaranteed Pass!!Current Update
10. A weapons suffix should be used only
if weapons have been seen or mentioned
by the caller. The absence of a weapons
suffix does not indicate there are "no
weapons" but that the caller does not
have information regarding weapons.
11. If the caller is unable to provide all
DESCRIPTION ESSENTIALS informa-
tion, bolded items must still be asked un-
less it is obvious that the caller has never
seen or does not have any information
about the person(s) or vehicle(s).
12. In multiple-suspect incidents, bold-
ed items must be asked for all armed
suspects. DESCRIPTION ESSENTIALS
for the remainder of a group should be
obtained according to agency policy.
13. Instructions about following a sus-
pect's vehicle should be handled accord-
ing to local policy.
1. Ransom notes should be carefully pre-
served as forensic evidence.
101 Abduction (Kidnapping) / Custodial
2. Instructions about following a sus-
Abduction / Custody Issue / Hostage Sit-
pect's vehicle should be handled accord-
uation
ing to local policy. ("IF IT IS SAFE TO DO
SO")
1. When children or at-risk persons are
intentionally left in vehicles without ap-
102 Abuse / Abandonment / Neglect
propriate supervision, it is considered to
be NEGLECT.
1. If there is any doubt as to the point
of contact, determine a specific meeting
103 Administrative (Lost or Found Prop- point for the officer.
erty, Found Unexploded Ordnance, Mes- 2. When the caller does not know if a per-
sages, Transports) son in need of transport is cooperative,
consider the person to be not coopera-
tive.
104 Alarms
2/9
Questions With Reviewed 100% Correct Detailed Answers
Guaranteed Pass!!Current Update
1. Always verify the incident address
and the callback number regardless of
ANI/ALI information.
2. The EPD must weigh the conflicting
priorities of obtaining (and verifying) a
useful location and helping the caller get
to safety. A caller may be unable to iden-
tify the exact location for a variety of
reasons. If the initial effort fails, attempt
briefly to obtain the street or highway of
travel, direction of travel, and last cross
street or identifiable object seen. Further
attempts to locate can be made as time
permits.
3. Silent calls (TTY activation) and
open-line calls with or without sounds of
a disturbance in the background should
be handled according to local agency
policy. If at any time a caller begins to
100 Case Entry Protocol communicate, the call should be handled
on the appropriate CC Protocol.
4. When a more specific CC becomes
known, shunt to the correct CC Protocol
during interrogation.
5. When possible and safe to do so, Case
Entry and KQ's must be completed, even
when an ECHO determinant has been
selected.
7. The calltaker will suspend questioning
when it is necessary to give instructions
pertaining to caller/victim safety or care.
Upon completion of necessary instruc-
tions, the calltaker must return to the
question sequence.
8. All suspects are to be considered
armed until proven otherwise.
9. Always inform responders if weapons
are involved or if any information relates
to officer safety.
1/9
, EPD Rules Verified Multiple Choice and Conceptual Actual Exam
Questions With Reviewed 100% Correct Detailed Answers
Guaranteed Pass!!Current Update
10. A weapons suffix should be used only
if weapons have been seen or mentioned
by the caller. The absence of a weapons
suffix does not indicate there are "no
weapons" but that the caller does not
have information regarding weapons.
11. If the caller is unable to provide all
DESCRIPTION ESSENTIALS informa-
tion, bolded items must still be asked un-
less it is obvious that the caller has never
seen or does not have any information
about the person(s) or vehicle(s).
12. In multiple-suspect incidents, bold-
ed items must be asked for all armed
suspects. DESCRIPTION ESSENTIALS
for the remainder of a group should be
obtained according to agency policy.
13. Instructions about following a sus-
pect's vehicle should be handled accord-
ing to local policy.
1. Ransom notes should be carefully pre-
served as forensic evidence.
101 Abduction (Kidnapping) / Custodial
2. Instructions about following a sus-
Abduction / Custody Issue / Hostage Sit-
pect's vehicle should be handled accord-
uation
ing to local policy. ("IF IT IS SAFE TO DO
SO")
1. When children or at-risk persons are
intentionally left in vehicles without ap-
102 Abuse / Abandonment / Neglect
propriate supervision, it is considered to
be NEGLECT.
1. If there is any doubt as to the point
of contact, determine a specific meeting
103 Administrative (Lost or Found Prop- point for the officer.
erty, Found Unexploded Ordnance, Mes- 2. When the caller does not know if a per-
sages, Transports) son in need of transport is cooperative,
consider the person to be not coopera-
tive.
104 Alarms
2/9
