File: ch01, Chapter 1: The Modern Organization in the Global, Web-Based Environment
True/False
1. An organization’s platform consists of the hardware, software, and communications components that the
organization uses to process and manage information.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
2. An organization’s platform can be used to provide superb customer service.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
3. Information technology typically requires a small investment over a long period of time.
Ans: False
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
4. A combination of your high school grades, application essays, letters of recommendation, and Scholastic
Aptitude Test (SAT) scores would be considered information.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
5. A university registrar who uses her experience with university admissions along with your high school
grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores, would be
applying her knowledge to your application process.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
6. A list of football scores with the names of the teams that played the games would be considered
information.
Ans: True
,Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
7. Information technology deals with the planning, development, management, and use of management
information tools to help people perform all the tasks related to information processing and management.
Ans: False
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
8. IT services include data management, systems development, and security concerns.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
9. The information technology environment is the combination of social, legal, economic, physical, and
political factors that affect business activities.
Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
10. In general, labor costs are higher in developed countries than in developing countries.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
11. Developed countries usually pay higher fringe benefits than developing countries.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
12. Information technology is facilitating new opportunities for employment.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
13. Internet access in the United States is not related to household income.
, Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
14. In general, government deregulation decreases competition.
Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
15. Ethical issues are important because, if handled poorly, they can damage the image of an organization.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
16. Build-to-stock is a strategy of producing customized products and services.
Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
17. In mass production, a company produces a large quantity of identical items.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
18. In mass customization, companies produce items in large quantity, with each item tailored to fit the
desires of each customer.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
19. The more highly skilled IT jobs are being offshored.
Ans: False
Response: 1.4 Why Are Information Systems Important to You?
Difficulty: Easy
True/False
1. An organization’s platform consists of the hardware, software, and communications components that the
organization uses to process and manage information.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
2. An organization’s platform can be used to provide superb customer service.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
3. Information technology typically requires a small investment over a long period of time.
Ans: False
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
4. A combination of your high school grades, application essays, letters of recommendation, and Scholastic
Aptitude Test (SAT) scores would be considered information.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
5. A university registrar who uses her experience with university admissions along with your high school
grades, application essays, letters of recommendation, and Scholastic Aptitude Test (SAT) scores, would be
applying her knowledge to your application process.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
6. A list of football scores with the names of the teams that played the games would be considered
information.
Ans: True
,Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
7. Information technology deals with the planning, development, management, and use of management
information tools to help people perform all the tasks related to information processing and management.
Ans: False
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
8. IT services include data management, systems development, and security concerns.
Ans: True
Response: 1.1 Information Systems: Concepts and Definitions
Difficulty: Easy
9. The information technology environment is the combination of social, legal, economic, physical, and
political factors that affect business activities.
Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
10. In general, labor costs are higher in developed countries than in developing countries.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
11. Developed countries usually pay higher fringe benefits than developing countries.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
12. Information technology is facilitating new opportunities for employment.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
13. Internet access in the United States is not related to household income.
, Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
14. In general, government deregulation decreases competition.
Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
15. Ethical issues are important because, if handled poorly, they can damage the image of an organization.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
16. Build-to-stock is a strategy of producing customized products and services.
Ans: False
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
17. In mass production, a company produces a large quantity of identical items.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
18. In mass customization, companies produce items in large quantity, with each item tailored to fit the
desires of each customer.
Ans: True
Response: 1.3 Business Pressures, Organizational Responses, and IT Support
Difficulty: Easy
19. The more highly skilled IT jobs are being offshored.
Ans: False
Response: 1.4 Why Are Information Systems Important to You?
Difficulty: Easy
