,TESTBANK for Management 5e Canadian
Schermerhorn
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, Schermerhorn, Management, Fifth Canadian Edition
CHAPTER 1
MANAGEMENT TODAY
Question type: True/False
1) Intellectual capital is a personal asset for individuals.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
2) Intellectual capital is defined as the collective and shared knowledge of an
organization’s workforce.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Application
Difficulty: Medium
AACSB: Analytic
3) Intellectual capital = Competency x Commitment.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
4) Commitment represents one’s talents or job-relevant capabilities.
Answer: False
Test Bank Chapter 1 – Management Today 1-1
Copyright © 2021 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is strictly prohibited
,Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
5) A knowledge worker is a person whose physical capabilities are critical assets.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
6) Creativity and insight are critical assets to a knowledge worker.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
7) Tech IQ is the ability to use technology and the commitment to stay informed about the
latest technological developments.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
8) Improvements in technology, the deregulation of markets, and the opening of
national borders have had little impact on businesses in the United States and Europe.
Answer: False
,Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom code: Knowledge
Difficulty: Medium
AACSB: Analytic
9) National boundaries are no longer thought of as a constraint in the world of business.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
10) Job migration refers to the shift of manufacturing and jobs from overseas to back
home.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
11) Globalization refers to the worldwide interdependence of resource flows, product
markets, and business competition that characterizes the new economy.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
12) The reach of the global economy means that countries and people are increasingly
connected through media, information technology, travel, and lifestyles.
,Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
13) If an act is legal then it follows that the act is also an ethical one.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Comprehension
Difficulty: Medium
AACSB: Analytic
14) Ethics refers to a code of moral principles that sets standards of what is “good” or
“right” as opposed to what is “bad” or “wrong.”
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
15) Integrity and ethical leadership must be practised at all organizational levels.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
16) Society is becoming more lenient in its expectations that social institutions
conduct their affairs per high moral standards.
,Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
17) Minorities constitute more than one-quarter of the Canadian population.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
18) Workforce diversity describes demographic differences among members of the
workforce focusing primarily on income, social status, education, and experience.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
19) Prejudice is the display of negative opinions and attitudes about people who lack
interpersonal or technical skills.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
20) Discrimination refers to an invisible barrier that limits the career advancement of
women and minorities.
,Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
21) The “glass-ceiling effect” limits the career advancement and promotion of women
and visible minorities.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
22) The first leaf in the shamrock organization consists of a core group of “freelancers” and
“independent contractors.”
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
23) Core workers, contract workers, and part-time workers are the employment
patterns in the Irish shamrock model used by Charles Handy.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
24) In Charles Handy’s description of changing careers, a person who performs
,specific tasks as needed and is compensated on a fee-for-services basis is a known as
a core worker.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
25) In a free-agent economy, people do not change jobs very often.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
26) Since employment patterns are changing dramatically, people should maintain a
“portfolio of skills” to increase their flexibility and job opportunities.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
27) All organizations are open systems that interact with their environments.
Answer: True
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
28) An open system interacts with its environments to transform resource inputs into
, product outputs such as finished products and/or services.
Answer: True
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
29) An open system is a collection of subsystems that function independently from
one another.
Answer: False
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
30) Organizations are complex systems with many interrelated parts functioning
together to achieve common goals.
Answer: True
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
31) The open systems model focuses on the internal rather than external factors that
transform resources into finished products.
Answer: False
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
32) Performance effectiveness is defined as the quantity and quality of outputs relative to the
cost of inputs.
Schermerhorn
Hello all ,
We have all what you need with best price
Our email :
Our website :
testbanks-store.com
, Schermerhorn, Management, Fifth Canadian Edition
CHAPTER 1
MANAGEMENT TODAY
Question type: True/False
1) Intellectual capital is a personal asset for individuals.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
2) Intellectual capital is defined as the collective and shared knowledge of an
organization’s workforce.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Application
Difficulty: Medium
AACSB: Analytic
3) Intellectual capital = Competency x Commitment.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
4) Commitment represents one’s talents or job-relevant capabilities.
Answer: False
Test Bank Chapter 1 – Management Today 1-1
Copyright © 2021 John Wiley & Sons Canada, Ltd. Unauthorized copying, distribution, or transmission of this page is strictly prohibited
,Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
5) A knowledge worker is a person whose physical capabilities are critical assets.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
6) Creativity and insight are critical assets to a knowledge worker.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
7) Tech IQ is the ability to use technology and the commitment to stay informed about the
latest technological developments.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
8) Improvements in technology, the deregulation of markets, and the opening of
national borders have had little impact on businesses in the United States and Europe.
Answer: False
,Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom code: Knowledge
Difficulty: Medium
AACSB: Analytic
9) National boundaries are no longer thought of as a constraint in the world of business.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
10) Job migration refers to the shift of manufacturing and jobs from overseas to back
home.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
11) Globalization refers to the worldwide interdependence of resource flows, product
markets, and business competition that characterizes the new economy.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
12) The reach of the global economy means that countries and people are increasingly
connected through media, information technology, travel, and lifestyles.
,Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
13) If an act is legal then it follows that the act is also an ethical one.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Comprehension
Difficulty: Medium
AACSB: Analytic
14) Ethics refers to a code of moral principles that sets standards of what is “good” or
“right” as opposed to what is “bad” or “wrong.”
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
15) Integrity and ethical leadership must be practised at all organizational levels.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
16) Society is becoming more lenient in its expectations that social institutions
conduct their affairs per high moral standards.
,Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
17) Minorities constitute more than one-quarter of the Canadian population.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
18) Workforce diversity describes demographic differences among members of the
workforce focusing primarily on income, social status, education, and experience.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
19) Prejudice is the display of negative opinions and attitudes about people who lack
interpersonal or technical skills.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
20) Discrimination refers to an invisible barrier that limits the career advancement of
women and minorities.
,Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
21) The “glass-ceiling effect” limits the career advancement and promotion of women
and visible minorities.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
22) The first leaf in the shamrock organization consists of a core group of “freelancers” and
“independent contractors.”
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
23) Core workers, contract workers, and part-time workers are the employment
patterns in the Irish shamrock model used by Charles Handy.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
24) In Charles Handy’s description of changing careers, a person who performs
,specific tasks as needed and is compensated on a fee-for-services basis is a known as
a core worker.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
25) In a free-agent economy, people do not change jobs very often.
Answer: False
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
26) Since employment patterns are changing dramatically, people should maintain a
“portfolio of skills” to increase their flexibility and job opportunities.
Answer: True
Learning Objective 1: Summarize the challenges of developing and maintaining career
readiness in the new economy
Section Reference: 1.1 Working Today
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
27) All organizations are open systems that interact with their environments.
Answer: True
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
28) An open system interacts with its environments to transform resource inputs into
, product outputs such as finished products and/or services.
Answer: True
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
29) An open system is a collection of subsystems that function independently from
one another.
Answer: False
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
30) Organizations are complex systems with many interrelated parts functioning
together to achieve common goals.
Answer: True
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Easy
AACSB: Analytic
31) The open systems model focuses on the internal rather than external factors that
transform resources into finished products.
Answer: False
Learning Objective 1: Describe what organizations are like as work settings.
Section Reference: 1.2 Organizations
Bloom’s: Knowledge
Difficulty: Medium
AACSB: Analytic
32) Performance effectiveness is defined as the quantity and quality of outputs relative to the
cost of inputs.
