CPHR COURSE EXAM QUESTIONS AND ANSWERS
On the job training - CORRECT ANSWERS✅✅is the most common method for training non managerial
employees
Cost planning for a major project: - CORRECT ANSWERS✅✅- the cost of labor, a contingency fund for
unexpected situations, historical data from previous projects.
Consequential - CORRECT ANSWERS✅✅ethical theory that emphasizes the results of behaviour.
process based - CORRECT ANSWERS✅✅is the human resources forecasting activity that focuses on the
flow or sequencing of several work activities.
legal requirements - CORRECT ANSWERS✅✅when developing a policy to deal with sexual harassment
addresses an environmental change stemming from legal requirements.
Job site developlment - CORRECT ANSWERS✅✅is the succession planning approach that includes
coaching, assistant to positions, and committee assignments.
Lag - CORRECT ANSWERS✅✅is the most cost-effective compensation strategy for a company whose
cost of turnover and recruitment are low.
Benchmarking - CORRECT ANSWERS✅✅is an approach that can provide objective comparative data
with best in class organizations to enhance organizational performance.
Turnaround strategy - CORRECT ANSWERS✅✅is an attempt to increase the viability of an organization.
high complexity jobs - CORRECT ANSWERS✅✅in high complexity jobs job knowledge tests tend to have
higher validity
employee wellness program - CORRECT ANSWERS✅✅a program that incorporates a comprehensive
approach to employee health and well being
, lagging indicator - CORRECT ANSWERS✅✅when an organization is experiencing lower customer
retention as a result of higher employee attrition rates
defined benefit plan - CORRECT ANSWERS✅✅has a predetermined outcome
production records, quality control reports, and grievances - CORRECT ANSWERS✅✅management is
aware of a manufacturing issue. Production records, quality control reports, and grievances should be
examined in the training needs analysis to assist with resolving this problem.
Fleishman Job Analysis System - CORRECT ANSWERS✅✅to classify jobs according to ability
requirements
demography - CORRECT ANSWERS✅✅is the study of people's vital statistics such as age, gender, race,
ethnicity, and location.
balanced scorecard - CORRECT ANSWERS✅✅performance measurement examining organizational
learning, financial management, internal operations, and customer management
grapevine - CORRECT ANSWERS✅✅is the most common informal network in an organization.
Environmental scanning - CORRECT ANSWERS✅✅term is defined as the systematic, regular monitoring
of major external forces that influence the organization
mediation - CORRECT ANSWERS✅✅an third-party conflict resolution approach is the best choice for
settling an everyday dispute between two employees
delphi technique - CORRECT ANSWERS✅✅is a qualitative method of forecasting future human
resources needs
Force field analysis - CORRECT ANSWERS✅✅- is based on Lewin's model for change
On the job training - CORRECT ANSWERS✅✅is the most common method for training non managerial
employees
Cost planning for a major project: - CORRECT ANSWERS✅✅- the cost of labor, a contingency fund for
unexpected situations, historical data from previous projects.
Consequential - CORRECT ANSWERS✅✅ethical theory that emphasizes the results of behaviour.
process based - CORRECT ANSWERS✅✅is the human resources forecasting activity that focuses on the
flow or sequencing of several work activities.
legal requirements - CORRECT ANSWERS✅✅when developing a policy to deal with sexual harassment
addresses an environmental change stemming from legal requirements.
Job site developlment - CORRECT ANSWERS✅✅is the succession planning approach that includes
coaching, assistant to positions, and committee assignments.
Lag - CORRECT ANSWERS✅✅is the most cost-effective compensation strategy for a company whose
cost of turnover and recruitment are low.
Benchmarking - CORRECT ANSWERS✅✅is an approach that can provide objective comparative data
with best in class organizations to enhance organizational performance.
Turnaround strategy - CORRECT ANSWERS✅✅is an attempt to increase the viability of an organization.
high complexity jobs - CORRECT ANSWERS✅✅in high complexity jobs job knowledge tests tend to have
higher validity
employee wellness program - CORRECT ANSWERS✅✅a program that incorporates a comprehensive
approach to employee health and well being
, lagging indicator - CORRECT ANSWERS✅✅when an organization is experiencing lower customer
retention as a result of higher employee attrition rates
defined benefit plan - CORRECT ANSWERS✅✅has a predetermined outcome
production records, quality control reports, and grievances - CORRECT ANSWERS✅✅management is
aware of a manufacturing issue. Production records, quality control reports, and grievances should be
examined in the training needs analysis to assist with resolving this problem.
Fleishman Job Analysis System - CORRECT ANSWERS✅✅to classify jobs according to ability
requirements
demography - CORRECT ANSWERS✅✅is the study of people's vital statistics such as age, gender, race,
ethnicity, and location.
balanced scorecard - CORRECT ANSWERS✅✅performance measurement examining organizational
learning, financial management, internal operations, and customer management
grapevine - CORRECT ANSWERS✅✅is the most common informal network in an organization.
Environmental scanning - CORRECT ANSWERS✅✅term is defined as the systematic, regular monitoring
of major external forces that influence the organization
mediation - CORRECT ANSWERS✅✅an third-party conflict resolution approach is the best choice for
settling an everyday dispute between two employees
delphi technique - CORRECT ANSWERS✅✅is a qualitative method of forecasting future human
resources needs
Force field analysis - CORRECT ANSWERS✅✅- is based on Lewin's model for change
