6/27/25, 8:10
AM
Comptia A+ 1102 ACTUAL EXAM 2025/2026 EXAM QUESTIONS AND
ANSWERS WITH DETAILED COMPLETE VERIFIED SOLUTIONS
GRADED A++
Terms in this set (398)
A help desk team lead B
contacts a systems
administrator because
the technicians are
unable to log in to a
Linux server that is
used to access tools.
When the
administrator tries to
use remote desktop to
log in to the server,
the administrator
sees the GUI is
crashing. Which of
the
following methods can
the administrator use
to troubleshoot the
server effectively?
A. SFTP
B. SSH
C. VNC
D. MSRA
A company wants to C
remove information
from past users' hard
drives in order to
reuse the hard
drives. Which of the
1/68
,6/27/25, 8:10
AM
following is the MOST
secure method?
A. Reinstalling Windows
B. Performing a quick
format
C. Using disk-wiping
software
D. Deleting all files
from command-line
interface:
A user is having phone B
issues after
installing a new
application that claims
to optimize
performance. The
user
downloaded the
application directly
from the vendor's
website and is now
experiencing high
network utilization and
is receiving repeated
security warnings.
Which of the
following should the
technician perform
FIRST to mitigate the
issue?
A. Reset the phone to
factory settings.
B. Uninstall the fraudulent
application.
C. Increase the data plan
limits.
2/68
,6/27/25, 8:10
AM
Disable the mobile
D.
hotspot.
A change advisory board A
just approved a change
request. Which of the
following is the MOST
likely next step in the
change process?
A. End user acceptance
B. Perform risk analysis
C. Communicate to
stakeholders
D. Sandbox testing
A user calls the help C
desk to report that
none of the files on a
PC will open. The user
also indicates a
program on the
desktop is requesting
payment in exchange
for file access. A
technician verifies the
user's PC is infected
with ransomware.
Which of the
following should the
technician do FIRST?
A. Scan and remove the
malware.
B. Schedule automated
malware scans.
C. Quarantine the system.
D. Disable System Restore.
3/68
, 6/27/25, 8:10
AM
A company is issuing B
smartphone to
employees and needs
to ensure data is
secure if the devices
are lost or stolen.
Which of the following
provides the BEST
solution?
A. Anti-malware
B. Remote wipe
C. Locator applications
D. Screen lock
A user reports seeing B
random, seemingly
non-malicious
advertisement
notifications in the
Windows 10 Action
Center. The
notifications indicate
the advertisements are
coming from a web
browser. Which of the
following is the BEST
solution for a
technician to
implement?
A. Disable the
browser from
sending
notifications to the
4/68
AM
Comptia A+ 1102 ACTUAL EXAM 2025/2026 EXAM QUESTIONS AND
ANSWERS WITH DETAILED COMPLETE VERIFIED SOLUTIONS
GRADED A++
Terms in this set (398)
A help desk team lead B
contacts a systems
administrator because
the technicians are
unable to log in to a
Linux server that is
used to access tools.
When the
administrator tries to
use remote desktop to
log in to the server,
the administrator
sees the GUI is
crashing. Which of
the
following methods can
the administrator use
to troubleshoot the
server effectively?
A. SFTP
B. SSH
C. VNC
D. MSRA
A company wants to C
remove information
from past users' hard
drives in order to
reuse the hard
drives. Which of the
1/68
,6/27/25, 8:10
AM
following is the MOST
secure method?
A. Reinstalling Windows
B. Performing a quick
format
C. Using disk-wiping
software
D. Deleting all files
from command-line
interface:
A user is having phone B
issues after
installing a new
application that claims
to optimize
performance. The
user
downloaded the
application directly
from the vendor's
website and is now
experiencing high
network utilization and
is receiving repeated
security warnings.
Which of the
following should the
technician perform
FIRST to mitigate the
issue?
A. Reset the phone to
factory settings.
B. Uninstall the fraudulent
application.
C. Increase the data plan
limits.
2/68
,6/27/25, 8:10
AM
Disable the mobile
D.
hotspot.
A change advisory board A
just approved a change
request. Which of the
following is the MOST
likely next step in the
change process?
A. End user acceptance
B. Perform risk analysis
C. Communicate to
stakeholders
D. Sandbox testing
A user calls the help C
desk to report that
none of the files on a
PC will open. The user
also indicates a
program on the
desktop is requesting
payment in exchange
for file access. A
technician verifies the
user's PC is infected
with ransomware.
Which of the
following should the
technician do FIRST?
A. Scan and remove the
malware.
B. Schedule automated
malware scans.
C. Quarantine the system.
D. Disable System Restore.
3/68
, 6/27/25, 8:10
AM
A company is issuing B
smartphone to
employees and needs
to ensure data is
secure if the devices
are lost or stolen.
Which of the following
provides the BEST
solution?
A. Anti-malware
B. Remote wipe
C. Locator applications
D. Screen lock
A user reports seeing B
random, seemingly
non-malicious
advertisement
notifications in the
Windows 10 Action
Center. The
notifications indicate
the advertisements are
coming from a web
browser. Which of the
following is the BEST
solution for a
technician to
implement?
A. Disable the
browser from
sending
notifications to the
4/68
