MCQ EFFECTIVE COMMUNICATION ACTUAL EXAM 1 2025
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Which technique is used to counsel patients regarding non-
B
adherence?
RIM Technique
A. Show and Tell
B. RIM Technique
(Recognize, Identify,
C. Prime Questions
Manage; PAR technique =
D. PAR Technique
challenging situations) E. Teach Back
PAR is an acronym for which of the following?
E
A. Pharmacist Assisted Recovery
Prepare, Assess, Respond B. Pharmacist, Assessment, Recipient
C. Participate, Achieve, Reward
(technique for D. Pharmacy Access Regime
difficult/challenging E. Prepare, Assess, Respond
counseling sessions) F. Pharmacy, Ambulatory, Recovery
Which of the following is an effective
technique for improving patient
understanding? Select all that apply.
H A. address concerns immediately
B. praise accurate information
all of the above C. emphasize key points
D. add omitted information
E. ask open-ended questions
F. correct inaccurate information
G. respond with empathy and active listening
H. all of the above
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, 6/28/25, 7:14 PM Effective Communication Exam 1 MCQ
A dynamic process involving a series of actions
and reactions with a view of achieving a goal is
known as what?
C
A. cognitive dissonance
communication
B. reciprocity
C. communication
(includes the transmission of
D. adherence
information, ideas, emotions,
E. therapeutic alliance
skills, and knowledge)
F. counseling
G. consciousness raising
H. persuasion
False True or False: intrapersonal communication takes
place between two or more individuals and helps us
Intrapersonal = individual to share and receive information
sends and receives
messages internally (self-
understandment)
Interpersonal = two or more
people
Which of the following is not a feature of the Communication
Pathway?
H A. noise
B. decoder
question C. feedback
D. sender
(senders and receivers can E. message
both encode and decode a F. receiver
message) G. encoder
H. question
I. channel
Which of the following is not a consequence of
C
effective communication in healthcare?
increased healthcare costs
A. improved patient outcomes
(effective communication B. improved patient adherence
C. increased healthcare costs
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