SHRM CERTIFICATION EXAM REVIEW
What kind of culture includes intangibles like beliefs, attitudes, and values? ANS: Implicit
What should be considered prior to terminating a long-term employee who has been previously
successful? ANS: Transfer
What is the primary reason to develop workforce diversity programs? ANS: Increase productivity
What are the five compensable factors? ANS: SEWRS (supervision, effort, working conditions,
responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an increase in base
pay? ANS: Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? ANS: Wildcat
What concept holds that an organization operates within a complex environment affected by and
affecting different interests? ANS: Stakeholder theory
What principle provides that employees should be treated fairly, given clear expectations, and provided
an opportunity to defend themselves for a dischargeable offense? ANS: Due process
The evaluation level of learning marks changes in what? ANS: Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? ANS: Present and
future
, What strategy primarily emphasizes the organization's needs when considering an employee's career
path? ANS: Career management
What budgeting method categorizes according to enterprise activities as opposed to standard
departments? ANS: Activity-based
What is the role of HR when conducting an investigatory interview? ANS: Risk manager for the
organization
What branding proposition answers the question why a talented person would want to work here?
ANS: EVP (Employee Value Proposition)
What should be HR's relationship with the corporate attorney? ANS: Proactive and reactive
This good type of conflict means team members argue about how work should be done and how to best
measure success. ANS: Task
A change in who reports to who in an organization is an example of this kind of OD strategy. ANS:
Structural
What is the best way to increase confidence in stakeholders regarding business continuity and disaster
recovery? ANS: Training (drilling)
Why would you want to perform benefits needs assessment? ANS: It is key to attracting and retaining
talent
What key determination must be made prior to outsourcing a function? ANS: If it is a core competency.
What kind of culture includes intangibles like beliefs, attitudes, and values? ANS: Implicit
What should be considered prior to terminating a long-term employee who has been previously
successful? ANS: Transfer
What is the primary reason to develop workforce diversity programs? ANS: Increase productivity
What are the five compensable factors? ANS: SEWRS (supervision, effort, working conditions,
responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an increase in base
pay? ANS: Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? ANS: Wildcat
What concept holds that an organization operates within a complex environment affected by and
affecting different interests? ANS: Stakeholder theory
What principle provides that employees should be treated fairly, given clear expectations, and provided
an opportunity to defend themselves for a dischargeable offense? ANS: Due process
The evaluation level of learning marks changes in what? ANS: Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? ANS: Present and
future
, What strategy primarily emphasizes the organization's needs when considering an employee's career
path? ANS: Career management
What budgeting method categorizes according to enterprise activities as opposed to standard
departments? ANS: Activity-based
What is the role of HR when conducting an investigatory interview? ANS: Risk manager for the
organization
What branding proposition answers the question why a talented person would want to work here?
ANS: EVP (Employee Value Proposition)
What should be HR's relationship with the corporate attorney? ANS: Proactive and reactive
This good type of conflict means team members argue about how work should be done and how to best
measure success. ANS: Task
A change in who reports to who in an organization is an example of this kind of OD strategy. ANS:
Structural
What is the best way to increase confidence in stakeholders regarding business continuity and disaster
recovery? ANS: Training (drilling)
Why would you want to perform benefits needs assessment? ANS: It is key to attracting and retaining
talent
What key determination must be made prior to outsourcing a function? ANS: If it is a core competency.
