SOLUTIONS 2025/2026 GRADED A+
✔✔Which property can supply information about a gem's chemical composition? -
✔✔Absorption spectrum
✔✔Which property can't be determined if the gem is mounted? - ✔✔Specific gravity
✔✔During the "sorting-out" stage of gem testing, which property is among those that are
generally most useful? - ✔✔Refractive index
✔✔The color-change gem alexandrite was named for - ✔✔A Russian prince
✔✔The color traditionally associated with royalty, peace and secret love is - ✔✔Blue
✔✔Which gem did Burmese warriors once use in an attempt to make themselves
invincible? - ✔✔Ruby
✔✔According to legend, opal is the luckiest and most magical of all gems because it -
✔✔Displays all colors
✔✔Sapphire is the birthstone for - ✔✔September
✔✔Gemstone hardness is most often measured on the - ✔✔Mohs scale
✔✔Which type of cut is normally most susceptible to chipping or breaking? -
✔✔Marquise brilliant
✔✔Which gem may fade quickly in direct sunlight? - ✔✔Kunzite
✔✔When merchandise is put away in storage trays at the end of the day, each item
should be - ✔✔Placed in its own space
✔✔Karat gold, sterling silver and some gems can be attacked by - ✔✔Chlorine
✔✔Ultrasonic cleaning may damage - ✔✔Tourmaline
✔✔When you take in jewelry for repair, a typical step is - ✔✔Determining the item's
condition
✔✔How many gemstone or pearl jewelry purchases by men are for gifts? - ✔✔About
80%
, ✔✔Topics to avoid when you're "breaking the ice" with customers include - ✔✔Religion
✔✔To discover what a customer truly needs, you must use the skill known as -
✔✔Profiling
✔✔Something positive a fact means or does specifically for a customer is - ✔✔A benefit
✔✔Recapping features and benefits is typically part of a - ✔✔Summary close
✔✔After a customer makes a purchase, he or she should receive a satisfaction call in
about - ✔✔30 days
✔✔From an ethical and legal standpoint, misrepresentation is - ✔✔Giving false
information
✔✔Under FTC guidelines an artificial product with essentially the same properties as a
natural gem is correctly called - ✔✔A synthetic
✔✔The FTC Guides say a gem treatment must be disclosed if it creates - ✔✔Special
care requirements
✔✔Heating is a treatment that frequently needs to be disclosed for - ✔✔Ruby
✔✔One reason for including written treatment disclosure on sales receipts is to -
✔✔Prove you supplied the information
✔✔Which FTC guideline concerning diamonds also applies to colored gems? -
✔✔Misrepresentation of weight
✔✔In a store with a category merchandising style, display organization emphasizes -
✔✔Occasions for buying jewelry
✔✔One weakness of symmetrical displays is due to - ✔✔Customer's tendency to scan
✔✔To adapt asymmetrical display to a long linear window you can - ✔✔Create visual
stations
✔✔The output of most fluorescent lights is weighted toward - ✔✔Blue and green
✔✔Compared to the background, the area of display accent colors should equal about -
✔✔10 to 15
✔✔For display props there may be durability concerns related to - ✔✔Hardness