IT FUNDAMENTALS STUDY GUIDE QUESTIONS AND
SOLUTIONS 2025/2026 GRADED A+
✔✔What actions are appropriate to harden your system? - ✔✔Disable unused services,
Install a hardware lock, install anti-malware, Enable Encryption
✔✔What two actions harden your system against internet based attacks? - ✔✔Disable
unused services, install anti-malware
✔✔With which OS could you use the KGrab utility to create a screen capture? -
✔✔LINUX
✔✔What is the final step to take before cable management? - ✔✔Creating other user
accounts.
✔✔Which motion on an iPhone allows you to zoom out on a map? - ✔✔Pinch
✔✔After setting up a new email account on an iPad, which email protocol will the ipad
use to SEND email? - ✔✔SMTP (POP3 and IMAP are used to retrieve email)
✔✔Polymorphic Virus - ✔✔Changes form to avoid detection
✔✔You only need one password to access all four systems. What is this an example
of? - ✔✔Single sign-on
✔✔When configuring a wireless router, what should you always do? - ✔✔Configure
WPA2, change the wireless password, change the SSID administrator password on the
router
✔✔During the initial workstation setup process, when would you configure screen
resolution? - ✔✔During the initial OS setup wizard
✔✔Near the breakroom, your computer has periodic network communication problems
around lunch time almost every day. What might be the problem? - ✔✔EMI
(Electromagnetic interference)
✔✔A network has offices in London, Chicago and Mexico City. What kind of network is
it? - ✔✔WAN a network that spans multiple geographical locations.
✔✔You don't know the password to the wireless router, what should you do? - ✔✔Press
and hold down the reset button for 30 seconds.
, ✔✔What is the risk of low humidity in an office? - ✔✔ESD (electrostatic discharge)
Keep humidity from 40-80%. Around 50% is best.
✔✔Using an android phone, you want to scroll up. What should you do? - ✔✔Swipe
down
✔✔You need to directly connect two computers to transfer files. What should you use? -
✔✔Cat 5e Crossover cable
✔✔You just copied a project file from the Work folder to the Accessories folder. what
happened to the project file on the hard drive? - ✔✔the original file remains intact a new
file is created elsewhere on the hard drive. Nothing happens to the original
✔✔You want your computer to get on the internet, what do you need? - ✔✔IP address,
subnet mask, default gateway
✔✔.avi file extension is for - ✔✔video files
✔✔.jpg, .gif, .png are for - ✔✔image files
✔✔What aspect ration aligns with a 1080p high def tv? - ✔✔16:9, widescreen are
16:10, VGA are 4:3
✔✔Optimal position for proper ergonomics? - ✔✔Lumbar support, feet flat on floor, tops
of legs level to floor.
✔✔Whenever you search the internet , you are directed to the same irrelevant website.
What is the likely cause? - ✔✔Adware
✔✔What is the next step after locating the SSID when setting up the wifi connection on
you iPhone? - ✔✔Steps are: Verify wireless capabilities, turn on wifi, locate SSID, enter
wireless password, verify internet connection.
✔✔Which gives you the greatest mobility on a network, infrared, 802.11n, Bluetooth,
UTP? - ✔✔802.11n ( a standard of wifi networking)
✔✔Configure your workstation to have the same resolution as a high def tv. Which
resolution should you choose? - ✔✔1920X1080
✔✔Which type of expansion slot is used exclusively for video cards? - ✔✔AGP
(Advanced Graphics Port)
✔✔Order of configuring a workstation - ✔✔1. Plug in the cables
SOLUTIONS 2025/2026 GRADED A+
✔✔What actions are appropriate to harden your system? - ✔✔Disable unused services,
Install a hardware lock, install anti-malware, Enable Encryption
✔✔What two actions harden your system against internet based attacks? - ✔✔Disable
unused services, install anti-malware
✔✔With which OS could you use the KGrab utility to create a screen capture? -
✔✔LINUX
✔✔What is the final step to take before cable management? - ✔✔Creating other user
accounts.
✔✔Which motion on an iPhone allows you to zoom out on a map? - ✔✔Pinch
✔✔After setting up a new email account on an iPad, which email protocol will the ipad
use to SEND email? - ✔✔SMTP (POP3 and IMAP are used to retrieve email)
✔✔Polymorphic Virus - ✔✔Changes form to avoid detection
✔✔You only need one password to access all four systems. What is this an example
of? - ✔✔Single sign-on
✔✔When configuring a wireless router, what should you always do? - ✔✔Configure
WPA2, change the wireless password, change the SSID administrator password on the
router
✔✔During the initial workstation setup process, when would you configure screen
resolution? - ✔✔During the initial OS setup wizard
✔✔Near the breakroom, your computer has periodic network communication problems
around lunch time almost every day. What might be the problem? - ✔✔EMI
(Electromagnetic interference)
✔✔A network has offices in London, Chicago and Mexico City. What kind of network is
it? - ✔✔WAN a network that spans multiple geographical locations.
✔✔You don't know the password to the wireless router, what should you do? - ✔✔Press
and hold down the reset button for 30 seconds.
, ✔✔What is the risk of low humidity in an office? - ✔✔ESD (electrostatic discharge)
Keep humidity from 40-80%. Around 50% is best.
✔✔Using an android phone, you want to scroll up. What should you do? - ✔✔Swipe
down
✔✔You need to directly connect two computers to transfer files. What should you use? -
✔✔Cat 5e Crossover cable
✔✔You just copied a project file from the Work folder to the Accessories folder. what
happened to the project file on the hard drive? - ✔✔the original file remains intact a new
file is created elsewhere on the hard drive. Nothing happens to the original
✔✔You want your computer to get on the internet, what do you need? - ✔✔IP address,
subnet mask, default gateway
✔✔.avi file extension is for - ✔✔video files
✔✔.jpg, .gif, .png are for - ✔✔image files
✔✔What aspect ration aligns with a 1080p high def tv? - ✔✔16:9, widescreen are
16:10, VGA are 4:3
✔✔Optimal position for proper ergonomics? - ✔✔Lumbar support, feet flat on floor, tops
of legs level to floor.
✔✔Whenever you search the internet , you are directed to the same irrelevant website.
What is the likely cause? - ✔✔Adware
✔✔What is the next step after locating the SSID when setting up the wifi connection on
you iPhone? - ✔✔Steps are: Verify wireless capabilities, turn on wifi, locate SSID, enter
wireless password, verify internet connection.
✔✔Which gives you the greatest mobility on a network, infrared, 802.11n, Bluetooth,
UTP? - ✔✔802.11n ( a standard of wifi networking)
✔✔Configure your workstation to have the same resolution as a high def tv. Which
resolution should you choose? - ✔✔1920X1080
✔✔Which type of expansion slot is used exclusively for video cards? - ✔✔AGP
(Advanced Graphics Port)
✔✔Order of configuring a workstation - ✔✔1. Plug in the cables
