HOSPITALITY AND TOURISM MANAGEMENT PROGRAM QUIZ WITH
ANSWERS #4
Hospitality - correct answer The reception and entertainment of guests, visitors, or
strangers at resorts; membership clubs, conventions, attractions, special events; and
other services for travelers and tourists.
Tourism - correct answer Tourist travel and the services connected with it, regarded as
an industry combined with hospitality.
Recreation - correct answer One of the five reasons why people travel:
A wish for rest, relaxation, sports and entertainment.
Business - correct answer One of the five reasons why people travel:
A need to conduct business, attend a conference, convention, or meeting.
Culture - correct answer One of the five reasons why people travel:
A desire to learn about different places and things of interest.
Health Issues - correct answer One of the five reasons why people travel:
A need for diagnosis or treatment from a non-local medical facility.
Visits to friends and family - correct answer One of the five reasons why people travel:
A wish or need to spend time with loved ones.
Lodging - correct answer To temporarily have a room in a hotel, motel, inn, bed &
breakfast, or hostel.
Infrastructure - correct answer The basic, underlying framework or features of a system
or organization.
Diversity - correct answer The human quality of being different or vaired.
Inclusive - correct answer Not excluding any particular groups of people.
Tangible Services - correct answer Services that provide for guest expectations using
the physical assets of the property.
Intangible Services - correct answer Items of value to guests such as comfort, safety,
and enjoyable experiences that meet their emotional needs and expectations.
Basic Skills of Guest Service - correct answer Safety, Courtesy, Show, Efficiency
Accommodations - correct answer Hotels, Resorts, Motels, Hostels, Vacation rentals,
Vacation ownership, Bed & Breakfasts, rvs and Camping
ANSWERS #4
Hospitality - correct answer The reception and entertainment of guests, visitors, or
strangers at resorts; membership clubs, conventions, attractions, special events; and
other services for travelers and tourists.
Tourism - correct answer Tourist travel and the services connected with it, regarded as
an industry combined with hospitality.
Recreation - correct answer One of the five reasons why people travel:
A wish for rest, relaxation, sports and entertainment.
Business - correct answer One of the five reasons why people travel:
A need to conduct business, attend a conference, convention, or meeting.
Culture - correct answer One of the five reasons why people travel:
A desire to learn about different places and things of interest.
Health Issues - correct answer One of the five reasons why people travel:
A need for diagnosis or treatment from a non-local medical facility.
Visits to friends and family - correct answer One of the five reasons why people travel:
A wish or need to spend time with loved ones.
Lodging - correct answer To temporarily have a room in a hotel, motel, inn, bed &
breakfast, or hostel.
Infrastructure - correct answer The basic, underlying framework or features of a system
or organization.
Diversity - correct answer The human quality of being different or vaired.
Inclusive - correct answer Not excluding any particular groups of people.
Tangible Services - correct answer Services that provide for guest expectations using
the physical assets of the property.
Intangible Services - correct answer Items of value to guests such as comfort, safety,
and enjoyable experiences that meet their emotional needs and expectations.
Basic Skills of Guest Service - correct answer Safety, Courtesy, Show, Efficiency
Accommodations - correct answer Hotels, Resorts, Motels, Hostels, Vacation rentals,
Vacation ownership, Bed & Breakfasts, rvs and Camping
