The primary purpose of the lodging industry is what? - correct answer To provide
sleeping rooms for guests
The hospitality and tourism industry grew out of what activity? - correct answer Trading
of goods
Hotel and restaurant chains developed around what time period? - correct answer
1950s
When did the hospitality and tourism industry begin? - correct answer Ancient times
Many businesses in the hospitality and tourism industry are using advancing technology
to market themselves and communicate with customers. - correct answer True
The first "travel information agency" opened when? - correct answer 1800s
The word tourism first referred to which of the following? - correct answer A theatrical
voyage
The founder of the Holiday Inn chain of hotels started the business after noting the
inconsistency of independently owned hotels. - correct answer True
Globalization has reduced the cultural diversity found in the industry. - correct answer
False
Which early society shows evidence of having some form of a hospitality industry? -
correct answer All of the above
What are catering or food service providers who operate in sites other than restaurants?
- correct answer Managed services
One characteristic of the hospitality and tourism industry is that the "product" is
perishable. - correct answer True
What is an example of a business in the recreation and entertainment sector of the
industry? - correct answer Stadium
The travel sector of the hospitality and tourism industry involves ways of getting people
from point A to point B. - correct answer True
Early rented rooms for sleeping were commonly found where? - correct answer Taverns
Professionalism is an important characteristic for hospitality and tourism employees to
have. - correct answer True
, What is true about recreation jobs? - correct answer Many recreation jobs involve
outdoor work.
Hyatt's management program lasts about how long? - correct answer Six to eighteen
months
Why do career paths in the hospitality and tourism industry often not follow a straight
progression? - correct answer Positions often require a broad range of knowledge in the
industry
What is the average salary for a convention planner? - correct answer 50,000
What would be a good college major for someone who wanted to become a chef? -
correct answer Culinary arts
What is true about internships? - correct answer They are a good way to gain hands-on
experience.
The Golden Rule is an example of which of the following? - correct answer Ethics
Many large hotel companies offer management training programs for employees. -
correct answer True
What are job in which you fill in for individuals who cannot make their shift because of
illness, vacation, or other reasons? - correct answer Relief jobs
A job benefit mix is all of the benefits that a job offers, including income, training, and so
on. - correct answer True
Career paths within the travel industry often involve gaining experience in various
related positions before advancing. - correct answer True
Experts recommended avoiding internship programs since they provide no benefit to
students. - correct answer False
What is "the career progression available in each segment of the hospitality industry"? -
correct answer Career path
What is true about careers in the lodging industry? - correct answer Many hotel
companies offer management training programs.
The practice of knowingly selling more reservations than the hotel has rooms available
is known as what? - correct answer Overbooking