INFO 360 VCU FINAL QUESTIONS AND ANSWERS
A firm that must invest in a new information system in order to comply with federal
legislation is investing to achieve which of the following business objectives? - Answers
- survival
Telepresence is an example of which of the following? - Answers - virtual meeting
The enormous volume of data generated by Internet activity, such as web traffic, email,
and social media is referred to as: - Answers - big data
Assume you work for a package delivery service in a major metropolitan area and that
the business has been losing customers for several years. You have been asked to find
a solution to this problem. What is the correct way to proceed? - Answers - identify the
problem, design alternative solutions, choose the best solution, and then implement the
solution.
Suppliers, customers, employees, products and services, and ________ are the five
basic components with which businesses must deal. - Answers - invoices and
payments
Employees that assist with paperwork at all levels of the firm are called: - Answers -
data workers
Engineers and scientists are examples of: - Answers - knowledge workers
A computerized system that performs and records the daily activities necessary to
conduct business is classified as a(n): - Answers - transaction processing system
A relocation control system that reports summaries on the total moving, house-hunting,
and home financing costs for employees in all company divisions would fall into the
category of a/an: - Answers - MIS
________ support making decisions that are unique, rapidly changing, and not easily
specified in advance. - Answers - DSS
________ provide information to coordinate all of the business processes that deal with
customers in sales, marketing, and service to optimize revenue, customer satisfaction,
and customer retention. - Answers - CRS systems
The use of digital technology and the Internet to execute the major business processes
in the enterprise is called: - Answers - e-business
Which of the following types of systems could be used to enable different firms to work
collaboratively on a product? - Answers - extranet
, The goal of social commerce applications is to: - Answers - share opinions about
purchasing of goods/services
Which of the following can force a business and its competitors to compete on price
alone? - Answers - transparent marketplace
When a firm provides a specialized product or service for a narrow target market better
than competitors, they are using a ________ strategy. - Answers - market niche
An information system can enable a company to focus on a market niche through: -
Answers - intensive customer data analysis
Which of the following is the best definition of an information system? - Answers - a set
of interrelated components that collect (or retrieve), process, store, and distribute
information to support decision making and control in an organization
The three activities in an information system that produce the information organizations
use to control operations are: - Answers - input, processing, and output
Converting raw data into a more meaningful form is called: - Answers - processing
________ consists of detailed, preprogrammed instructions that control and coordinate
the computer hardware components in an information system - Answers - software
________ is a service provided by the Internet that uses universally accepted standards
for storing, retrieving, formatting, and displaying information in a page format. -
Answers - the World Wide Web
Perhaps the most frequent error in problem solving is: - Answers - rushing to judgment
about the nature of the problem
The most successful solutions or methods for achieving a business objective are called:
- Answers - best practices
A ________ is a collection of independent firms that use information technology to
coordinate their value chains to produce a product or service for a market collectively. -
Answers - value web
When the output of some units can be used as inputs to other units, or if two
organizations pool markets and expertise that result in lower costs and generate profits,
________ are created. - Answers - synergies
The idea that the more any given resource is applied to production, the lower the
marginal gain in output, until a point is reached where the additional inputs produce no
additional output, is referred to as: - Answers - law of diminishing returns
A firm that must invest in a new information system in order to comply with federal
legislation is investing to achieve which of the following business objectives? - Answers
- survival
Telepresence is an example of which of the following? - Answers - virtual meeting
The enormous volume of data generated by Internet activity, such as web traffic, email,
and social media is referred to as: - Answers - big data
Assume you work for a package delivery service in a major metropolitan area and that
the business has been losing customers for several years. You have been asked to find
a solution to this problem. What is the correct way to proceed? - Answers - identify the
problem, design alternative solutions, choose the best solution, and then implement the
solution.
Suppliers, customers, employees, products and services, and ________ are the five
basic components with which businesses must deal. - Answers - invoices and
payments
Employees that assist with paperwork at all levels of the firm are called: - Answers -
data workers
Engineers and scientists are examples of: - Answers - knowledge workers
A computerized system that performs and records the daily activities necessary to
conduct business is classified as a(n): - Answers - transaction processing system
A relocation control system that reports summaries on the total moving, house-hunting,
and home financing costs for employees in all company divisions would fall into the
category of a/an: - Answers - MIS
________ support making decisions that are unique, rapidly changing, and not easily
specified in advance. - Answers - DSS
________ provide information to coordinate all of the business processes that deal with
customers in sales, marketing, and service to optimize revenue, customer satisfaction,
and customer retention. - Answers - CRS systems
The use of digital technology and the Internet to execute the major business processes
in the enterprise is called: - Answers - e-business
Which of the following types of systems could be used to enable different firms to work
collaboratively on a product? - Answers - extranet
, The goal of social commerce applications is to: - Answers - share opinions about
purchasing of goods/services
Which of the following can force a business and its competitors to compete on price
alone? - Answers - transparent marketplace
When a firm provides a specialized product or service for a narrow target market better
than competitors, they are using a ________ strategy. - Answers - market niche
An information system can enable a company to focus on a market niche through: -
Answers - intensive customer data analysis
Which of the following is the best definition of an information system? - Answers - a set
of interrelated components that collect (or retrieve), process, store, and distribute
information to support decision making and control in an organization
The three activities in an information system that produce the information organizations
use to control operations are: - Answers - input, processing, and output
Converting raw data into a more meaningful form is called: - Answers - processing
________ consists of detailed, preprogrammed instructions that control and coordinate
the computer hardware components in an information system - Answers - software
________ is a service provided by the Internet that uses universally accepted standards
for storing, retrieving, formatting, and displaying information in a page format. -
Answers - the World Wide Web
Perhaps the most frequent error in problem solving is: - Answers - rushing to judgment
about the nature of the problem
The most successful solutions or methods for achieving a business objective are called:
- Answers - best practices
A ________ is a collection of independent firms that use information technology to
coordinate their value chains to produce a product or service for a market collectively. -
Answers - value web
When the output of some units can be used as inputs to other units, or if two
organizations pool markets and expertise that result in lower costs and generate profits,
________ are created. - Answers - synergies
The idea that the more any given resource is applied to production, the lower the
marginal gain in output, until a point is reached where the additional inputs produce no
additional output, is referred to as: - Answers - law of diminishing returns
