ACHE BOG Sample Test Questions and
Answers 100% Pass
According .to .the .Code .of .Ethics, .one .way .executives .can .avoid .or .minimize .negative
.implications .of .conflict .of .interest .is:
a) develop .a .PR .plan .to .address .conflict .of .interest .scenarios
b) not .participate .in .specific .decisions .where .conflict .may .exist
c) ensure .members .submit .annual .holdings .for .inspection
d) make .the .conflict .known .to .those .in .superior .positions .✔✔D
The . principles . of . quality . improvement . require . that . executives . change . their
. management .philosophy .from:
A) finding .fault .with .employees .to .finding .problems .with .processes
B) finding .fault .with .employees .to .involving .them .in .the .improvement .of .processes
C) focusing .on .enhancing .inspection .techniques .to .focusing .on .variance
D) focusing .on .employee's .roles .to .focusing .on .process .outcomes .✔✔A
What . type . of . problem . arises . when . an . executive . knowingly . allows . organization . to
. continue . in .double .billing
A) an .ethical .issues .but .may .not .be .grounds .for .dismissal .is .policy .is .unclear
B) an .actual .conflict .of .interest .even .absent .a .direct .economic .benefit .to .executive
C) an .ethical .problem .for .the .employee .if .the .executive .receives .direct .economic .benefit
D) an .ethical .problem .if .it .clearly .violates .state .of .federal .law .✔✔B
Which . of . the . following . is . a . unit . of . measure . commonly . used . to . determine . physicians'
. clinical .productivity
A) RVU
B) CMS
C) IPO
D) CPU .✔✔A
,Which .of .the .following .3rd .party .reimbursement .methods .provides .the .largest .incentive .for .the
. provider .to .reduce .costs
A) charge-based
B) cost-based
C) prospective .payment
D) per .diem .✔✔C
Statements .of .earnings, .financial .positions, .changes .in .financial .position .and .retained .earnings
.are .required .to .be .submitted .yearly .by .all
A) publicly .owned .HCOs
B) privately .owned .HCOs
C) government .owned .HCOs
D) faith-based .owned .HCOs .✔✔A
Which .of .the .following .is .an .example .of .a .capital .expenditure
A) land .purchased .for .resale
B) surgical .equipment .with .a .useful .life .of .6mo
C) a .building .with .a .useful .life .os .20 .yrs
D) medical .supplies .used .in .patient .care .✔✔C
What .is .the .correct .order .of .stages .of .accomplishing .org .change
A) identifying, .planning, .implementing, .evaluating
B) planning, .identifying, .evaluating, .implementation
C) evaluation, .planning, .implementation, .identifying
D) planning, .evaluating, .identifying, .implementation .✔✔A
Boards .make .better .decisions .if .they .use .information .that .is
A) readily .available .on .their .website
B) generated .from .computer .studies .of .departmental .activity .reports
C) summarized .in .graphs
,D) focused .on .measurable .outcomes .of .service .quality .and .economic .vitality .✔✔D
The .central .role .of .the .HCO .board .includes .all .of .the .following .except
A) setting .the .strategic .plan .and .service .values .of .the .organization
B) support .for .assessing .changing .market .needs
C) support .in .managing .important .service .programs .or .departments
D) assuring .the .recruitment, .hiring, .support .and .reward .of .the .CEO .✔✔C
The .first .role .of .the .governing .body .is .to:
A) manage .inputs .of .the .HCO .to .achieve .outputs .that .are .its .goals
B) recruit .members .who .understand .the .health .services .field
C) set .objectives .and .develop .policy .to .guide .the .organization .in .achieving .its .mission
D) develop .the .operating .plan .and .monitor .departmental .performance .✔✔C
Internal .members .of .the .healthcare .organization .governing .body:
A) serve .on .an .ad .HCO .basis .and .are .rarely .voting .members
B) are .kept .to .a .minimum .due .to .confidentiality .concerns
C) often .include .the .CEO, .medical .director .and .CFO
D) often .include .the .executive .staff .in .planning .and .information .management .✔✔C
In .assessing .the .advantages .of .using .a .focus .group .over .a .survey .to .evaluate .a .program, .one
.could .say .focus .groups .:
A) are .likely .to .use .a .larger .sample .size
B) are .more .useful .in .designing .improvements .to .a .program
C) are .more .precise .in .designing .improvements .to .a .program
D) are .useful .only .when .maintaining .objectivity .in .NOT .important .✔✔B
From .a .marketing .point .of .view, .the .development .of .standards, .clinical .pathways, .clinical
.guidelines, .and .protocols .can .all .be .viewed .as .efforts .to .deal .with .whic .unique .aspect .of
.service .delivery:
, A) inseparability
B) intangibility
C) heterogeneity .(variation)
D) perishability .✔✔C
What .purpose .to .market .plans .fulfill .for .the .HCO
A) provide .a .business .plan .as .a .subset .of .the .marketing .plan
B) present .general .goals .for .the .organization .to .attain .in .3-5 .yrs
C) develop .promotion .methods .to .be .used .in .obtaining .HCO .objectives
D) provide .specific .objectives .for .utilization .attainment .the .next .fiscal .year .✔✔D
Five .functions .of .marketing .are:
A) identifying .markets, .promoting .the .HCO, .recruiting .providers, .managing .external
.relationships, .patient .selection
B) identifying . markets, . health . promotion, . managing . external . relationships, . patient
. section, . attracting .capable .workers
C) identifying .markets, .promoting .the .HCO, .managing .external .relationships, .convincing
.patients .to .select .the .HCO, .attracting .capable .workers
D) identifying .markets, .promoting .the .HCO, .managing .external .relationships, .strategic
.planning, .physician .recruitment .✔✔C
Forecasting .need .for .HR .by .focusing .on .specific .position .openings .that .are .likely .to .occur .and
. using .these .for .planning .is .called:
A) demand-pull
B) supply-push
C) succession .analysis
D) transition .matrix .✔✔A
A .HCO .should .use .which .of .the .following .sequential .processes .to .help .establish .HR .objectives
.and .policies
A) analyze .the .current .HR .situation, .forecast .demand, .reconcile .budget, .forecast .supply
Answers 100% Pass
According .to .the .Code .of .Ethics, .one .way .executives .can .avoid .or .minimize .negative
.implications .of .conflict .of .interest .is:
a) develop .a .PR .plan .to .address .conflict .of .interest .scenarios
b) not .participate .in .specific .decisions .where .conflict .may .exist
c) ensure .members .submit .annual .holdings .for .inspection
d) make .the .conflict .known .to .those .in .superior .positions .✔✔D
The . principles . of . quality . improvement . require . that . executives . change . their
. management .philosophy .from:
A) finding .fault .with .employees .to .finding .problems .with .processes
B) finding .fault .with .employees .to .involving .them .in .the .improvement .of .processes
C) focusing .on .enhancing .inspection .techniques .to .focusing .on .variance
D) focusing .on .employee's .roles .to .focusing .on .process .outcomes .✔✔A
What . type . of . problem . arises . when . an . executive . knowingly . allows . organization . to
. continue . in .double .billing
A) an .ethical .issues .but .may .not .be .grounds .for .dismissal .is .policy .is .unclear
B) an .actual .conflict .of .interest .even .absent .a .direct .economic .benefit .to .executive
C) an .ethical .problem .for .the .employee .if .the .executive .receives .direct .economic .benefit
D) an .ethical .problem .if .it .clearly .violates .state .of .federal .law .✔✔B
Which . of . the . following . is . a . unit . of . measure . commonly . used . to . determine . physicians'
. clinical .productivity
A) RVU
B) CMS
C) IPO
D) CPU .✔✔A
,Which .of .the .following .3rd .party .reimbursement .methods .provides .the .largest .incentive .for .the
. provider .to .reduce .costs
A) charge-based
B) cost-based
C) prospective .payment
D) per .diem .✔✔C
Statements .of .earnings, .financial .positions, .changes .in .financial .position .and .retained .earnings
.are .required .to .be .submitted .yearly .by .all
A) publicly .owned .HCOs
B) privately .owned .HCOs
C) government .owned .HCOs
D) faith-based .owned .HCOs .✔✔A
Which .of .the .following .is .an .example .of .a .capital .expenditure
A) land .purchased .for .resale
B) surgical .equipment .with .a .useful .life .of .6mo
C) a .building .with .a .useful .life .os .20 .yrs
D) medical .supplies .used .in .patient .care .✔✔C
What .is .the .correct .order .of .stages .of .accomplishing .org .change
A) identifying, .planning, .implementing, .evaluating
B) planning, .identifying, .evaluating, .implementation
C) evaluation, .planning, .implementation, .identifying
D) planning, .evaluating, .identifying, .implementation .✔✔A
Boards .make .better .decisions .if .they .use .information .that .is
A) readily .available .on .their .website
B) generated .from .computer .studies .of .departmental .activity .reports
C) summarized .in .graphs
,D) focused .on .measurable .outcomes .of .service .quality .and .economic .vitality .✔✔D
The .central .role .of .the .HCO .board .includes .all .of .the .following .except
A) setting .the .strategic .plan .and .service .values .of .the .organization
B) support .for .assessing .changing .market .needs
C) support .in .managing .important .service .programs .or .departments
D) assuring .the .recruitment, .hiring, .support .and .reward .of .the .CEO .✔✔C
The .first .role .of .the .governing .body .is .to:
A) manage .inputs .of .the .HCO .to .achieve .outputs .that .are .its .goals
B) recruit .members .who .understand .the .health .services .field
C) set .objectives .and .develop .policy .to .guide .the .organization .in .achieving .its .mission
D) develop .the .operating .plan .and .monitor .departmental .performance .✔✔C
Internal .members .of .the .healthcare .organization .governing .body:
A) serve .on .an .ad .HCO .basis .and .are .rarely .voting .members
B) are .kept .to .a .minimum .due .to .confidentiality .concerns
C) often .include .the .CEO, .medical .director .and .CFO
D) often .include .the .executive .staff .in .planning .and .information .management .✔✔C
In .assessing .the .advantages .of .using .a .focus .group .over .a .survey .to .evaluate .a .program, .one
.could .say .focus .groups .:
A) are .likely .to .use .a .larger .sample .size
B) are .more .useful .in .designing .improvements .to .a .program
C) are .more .precise .in .designing .improvements .to .a .program
D) are .useful .only .when .maintaining .objectivity .in .NOT .important .✔✔B
From .a .marketing .point .of .view, .the .development .of .standards, .clinical .pathways, .clinical
.guidelines, .and .protocols .can .all .be .viewed .as .efforts .to .deal .with .whic .unique .aspect .of
.service .delivery:
, A) inseparability
B) intangibility
C) heterogeneity .(variation)
D) perishability .✔✔C
What .purpose .to .market .plans .fulfill .for .the .HCO
A) provide .a .business .plan .as .a .subset .of .the .marketing .plan
B) present .general .goals .for .the .organization .to .attain .in .3-5 .yrs
C) develop .promotion .methods .to .be .used .in .obtaining .HCO .objectives
D) provide .specific .objectives .for .utilization .attainment .the .next .fiscal .year .✔✔D
Five .functions .of .marketing .are:
A) identifying .markets, .promoting .the .HCO, .recruiting .providers, .managing .external
.relationships, .patient .selection
B) identifying . markets, . health . promotion, . managing . external . relationships, . patient
. section, . attracting .capable .workers
C) identifying .markets, .promoting .the .HCO, .managing .external .relationships, .convincing
.patients .to .select .the .HCO, .attracting .capable .workers
D) identifying .markets, .promoting .the .HCO, .managing .external .relationships, .strategic
.planning, .physician .recruitment .✔✔C
Forecasting .need .for .HR .by .focusing .on .specific .position .openings .that .are .likely .to .occur .and
. using .these .for .planning .is .called:
A) demand-pull
B) supply-push
C) succession .analysis
D) transition .matrix .✔✔A
A .HCO .should .use .which .of .the .following .sequential .processes .to .help .establish .HR .objectives
.and .policies
A) analyze .the .current .HR .situation, .forecast .demand, .reconcile .budget, .forecast .supply
