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MBA 706 module 5 Exam questions and answers with complete solutions verified graded a++

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MBA 706 module 5 Exam questions and answers with complete solutions verified graded a++

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MBA 706 module 5 Exam questions and answers with

complete solutions verified graded a++



Terms in this set (192)




Advertising -primary means to communicate with customers

-conveys information about products, brands, and

positions

Integrated marketing -companies advertise their brands through everything

communications they do

-message should be consistent and complementary

across all media

Importance of advertising -facilitates customers' awareness

-attempts to persuade potential customers that the

brand is superior

-short term: increased brand awareness, change in

consumers attitude

Effects of advertising -long term: firms would like to generate more

sales revenue and more profits from


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advertising programs

-expected to generate sales but it is hard to prove

Advertising effects are lagged and cumulative

attention, interest, desire, action

-capture attention

Advertising -pique interest
goal models
-make consumer desire the product
(AIDA)
-get consumer to buy

-awareness > knowledge > preference > brand conviction

> purchasing

Other advertising goal

models -awareness > interest > brand evaluation > trial >

adoption




-ad exposure > message received > attitude change >

intent to buy > buy

-cognition: increase awareness and knowledge

Three goals of advertising -affect: enhance attitudes and associations

-behavior: encourage buying

-Introduction: awareness and information



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-Growth: enhance positive attitudes



Life cycle stages and -Maturity: remind consumers
advertising goals


-Decline: reductions in ad spending

-source (company) encodes messages (ad)

Classic communication -ad is transmitted

model -receiver (customer) decodes the message

Copy testing makes sure target segment correctly understands the message

-engage the consumers brain

-two types

Cognitive Ads -one-sided argument: focuses on product's benefits

-two-sided argument: gives pros and cons

(usually stand out more and are considered

more objective

Non-comparative ad presents a single brand's features, attributes, image, etc.

Comparative ad presents two or more brands' features,

attributes, image, etc. (ads created by the

smaller company hep the company and the

competitor)

product demonstration shows the product at work (laundry detergent)

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