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MBA703 MODULE 1 EXAM ACTUAL QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED LATEST UPDATE 2025/2026
Terms in this set (54)
Can be defined technically as a set of
Information System (IS) interrelated components that collect, process,
store, & disseminate information to support
decision making, coordination, control,
analysis, & visualization in an organization.
1. Hardware
2. Software
Components of an 3. Data
Information System 4. People
5. Process
The inability to unequivocally document any
contribution of IT is caused by:
Productivity Paradox 1. Measurement of Outputs & Inputs
2. Lags due to Learning & Adjustment
3. Redistribution & Dissipation of Profits
4. Mismanagement of Information & Technology
Used to analyze an industry to determine the
average profitability of a company within that
industry.
Porter's Five Forces Model 1. New Market Entrants
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2. Substitute Products
3. Suppliers
4. Customers
5. Competition
1. Inbound Logistics
2. Operations
Primary Activities of the 3. Outbound Logistics
Value Chain Model 4. Marketing & Sales
5. Service
1. Firm Infrastructure
Support Activities of 2. Human Resource Management
the Value Chain Model 3. Technology Development
4. Procurement
1. Deliver a Product of a Service at a Lower Cost.
Strategic Use of IS for 2. Deliver a Product or Service that is Differentiated.
Dealing with 3. Help an Organization Focus on a Specific Market
Competitive Forces Segment.
4. Enable Innovation.
Sustainable Competitive Financial performance that consistently outperforms
Advantage their industry peers.
Operation Effectiveness Refers to performing the same tasks better than rivals
perform them.
The belief that in order to maintain sustainable
Resource-Based View competitive advantage a firm must develop
exploitable resources that are valuable, rare,
imperfectly imitable (tough to imitate), & non-
substitutable.
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