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MBA 703 MODULE 6 Exam Actual questions and answers
with complete solutions verified latest update graded
a++
Process A series of tasks that are completed in order to
accomplish a goal.
Business Process A set of business activities performed by
human actors and/or the information system
to accomplish a specific outcome.
Business Process It is an extension of the traditional flowchart
Modeling Notation method by adding more diagramming
(BPMN) elements for descriptions of business
processes.
Data Flow Diagram (DFD) A top-down approach to understanding a system.
Unified Modeling A general-purpose modeling tool in the field of
Language (UML) software engineering for constructing all
types of computerized systems.
Document Management It stores and tracks documents and supports
System the function of versions & timestamps,
approvals & workflows, and
communication.
Enterprise Resource A software program with a centralized
Planning (ERP) System database that can be used to run an entire
company.
Business Process An intentional effort to plan, document,
Management (BPM) implement, & distribute an organization's
business processes with the support of
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information technology.
1. Empowering Employees
2. Built-In Reporting
Benefits of Business 3. Enforcing Best Practices
Process Management
4. Enforcing Consistency
Business Process Re- It is fully understanding the goals of a process
engineering (BPR) & then dramatically redesigning it from the
ground up to achieve dramatic improvements
in productivity & quality.
1. Organize Around Outcomes, Not Tasks
2. Have Those Who Use the Outcomes of the Process
Perform the Process
3. Merge Information Processing Work into
Business Process Re- the Real Work that Produces the
engineering Guidelines Information
4. Treat Geographically Dispersed Resources as Though
They Were Centralized
5. Link Parallel Activities Instead of Integrating Their
Results
6. Put the Decision Points Where the Work is
Performed, & Build Controls into the Process
7. Capture Information at the Source
1. Tell me what you do (describe the business process)
ISO Certification Criteria 2. Show me where it says that (reference the process
documentation)
3. Prove that this is what happened (exhibit evidence in
documented records)
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