PM
MBA 705 CH 12 exam questions and answers with complete
solutions verified graded a++ 2025/2026
Terms in this set (147)
1. Strategic control B
consists of determining
the extent to which
the organization's
strategies are
consistent with those of
the firm's closest
competitors.
a. True
b. False
2. Without strategic A
control, there are no
clear benchmarks
and ultimately no
reliable measurements
of how the company
is doing.
a. True
b. False
3. Top management uses A
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strategic control to
maintain proper
alignment between the
external and internal
environments.
a. True
b. False
4. Profitability is the A
most commonly
utilized
performance
measure.
a. True
b. False
5. Competitive B
benchmarking is the
process of measuring a
firm's performance
against that of the
industry average.
a. True
b. False
6. Research and A
development
expenses can serve
as a surrogate
measure of firm
innovation.
a. True
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b. False
7. For successful smaller A
businesses, market
share may serve as a
strategic control
barometer, as some
businesses may
strategically plan to
maintain a low market
share.
a. True
b. False
8. Control through B
competitive
benchmarking occurs
by comparing the
company's profitability
or market share
growth to firms in
unrelated industries.
a. True
b. False
9. Corrective action B
should always be taken
when actual
performance is
significantly less than
the standard.
a. True
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