7/4/25, 10:06
PM
MBA 742 - Module 4 Exam Questions and answers
with complete solutions verified latest update
graded a++ 2025/2026
Terms in this set (130)
includes the processes and activities of
Project Quality the performing organization that
Management determine quality policies, objectives,
and responsibilities so that the project
will satisfy the needs for which it was
undertaken.
is the comparison of actual or planned
Benchmarking practices, such as processes and
operations, to those of comparable
organizations to identify best practices,
generate ideas for
improvement, and provide a basis for measuring
performance.
process of auditing the quality
Quality Assurance requirements and the results from
(QA) quality control measurements to ensure
that appropriate quality standards and
operational definitions are used.
Quality Control (QC) process of monitoring and recording
results of executing the quality activities
to assess performance and recommend
1/
19
,7/4/25, 10:06
PM
necessary changes.
A graphic display of process data over
Control Charts time and against established control
limits, which has a centerline that
assists in detecting a trend of plotted
values toward
either control limit.
The area composed of three standard
Control Limits deviations on either side of the
centerline or mean of a normal
distribution of data plotted on a control
chart, which reflects the expected
variation in the data.
-The area, on either side of the center
Specification Limits line, or mean, of data plotted on a
control chart that meets the customer's
requirements for a product or service.
-This area may be greater than or less than the
area defined by the control limits.
-Choosing part of a population of interest for
Statistical Sampling inspection.
-is the selection of a subset of data from
within the full set of data to estimate
characteristics of the whole population.
A statistical method for identifying which
Design of factors may influence specific variables
Experiments of a product or process under
development or in production.
-for example, the best combination of flour, sugar,
2/
19
, 7/4/25, 10:06
PM
heat, and time to make a cake
-An analytical technique that uses
mathematical models to forecast future
outcomes based on historical results.
Trend Analysis -is a method of determining the variance from a
baseline of a budget, cost,
schedule, or scope parameter by using
prior progress reporting periods' data
and projecting how much that
parameter's variance from baseline
might be at some
future point in the project if no changes are
made in executing the project
(T/F) While Project Quality Management applies
True to all projects, regardless of the
nature of their product, product quality
measures and techniques are specific to
the particular type of product(s)
produced by the project
Precision is a measure of exactness
Accuracy is a measure of correctness
Quality the degree to which a set of inherent
characteristics fulfills requirements.
A category or rank used to distinguish
Grade items that have the same functional use
(e.g. hemmer) but do not share the same
requirements for quality (e.g. different
hammers may need to withstand
different amounts of force).
3/
19
PM
MBA 742 - Module 4 Exam Questions and answers
with complete solutions verified latest update
graded a++ 2025/2026
Terms in this set (130)
includes the processes and activities of
Project Quality the performing organization that
Management determine quality policies, objectives,
and responsibilities so that the project
will satisfy the needs for which it was
undertaken.
is the comparison of actual or planned
Benchmarking practices, such as processes and
operations, to those of comparable
organizations to identify best practices,
generate ideas for
improvement, and provide a basis for measuring
performance.
process of auditing the quality
Quality Assurance requirements and the results from
(QA) quality control measurements to ensure
that appropriate quality standards and
operational definitions are used.
Quality Control (QC) process of monitoring and recording
results of executing the quality activities
to assess performance and recommend
1/
19
,7/4/25, 10:06
PM
necessary changes.
A graphic display of process data over
Control Charts time and against established control
limits, which has a centerline that
assists in detecting a trend of plotted
values toward
either control limit.
The area composed of three standard
Control Limits deviations on either side of the
centerline or mean of a normal
distribution of data plotted on a control
chart, which reflects the expected
variation in the data.
-The area, on either side of the center
Specification Limits line, or mean, of data plotted on a
control chart that meets the customer's
requirements for a product or service.
-This area may be greater than or less than the
area defined by the control limits.
-Choosing part of a population of interest for
Statistical Sampling inspection.
-is the selection of a subset of data from
within the full set of data to estimate
characteristics of the whole population.
A statistical method for identifying which
Design of factors may influence specific variables
Experiments of a product or process under
development or in production.
-for example, the best combination of flour, sugar,
2/
19
, 7/4/25, 10:06
PM
heat, and time to make a cake
-An analytical technique that uses
mathematical models to forecast future
outcomes based on historical results.
Trend Analysis -is a method of determining the variance from a
baseline of a budget, cost,
schedule, or scope parameter by using
prior progress reporting periods' data
and projecting how much that
parameter's variance from baseline
might be at some
future point in the project if no changes are
made in executing the project
(T/F) While Project Quality Management applies
True to all projects, regardless of the
nature of their product, product quality
measures and techniques are specific to
the particular type of product(s)
produced by the project
Precision is a measure of exactness
Accuracy is a measure of correctness
Quality the degree to which a set of inherent
characteristics fulfills requirements.
A category or rank used to distinguish
Grade items that have the same functional use
(e.g. hemmer) but do not share the same
requirements for quality (e.g. different
hammers may need to withstand
different amounts of force).
3/
19
