PM
AZ post exam Questions and answers with complete
solutions verified latest update graded a++
2025/2026
Terms in this set (96)
It is a tool that can What is important about active listening
help overcome
Distortion and
misunderstanding while
also checking for
accuracy and
demonstrate concern
Ask open-ended What is an effective tool for active listening
questions eliminate
the possibility of yes or
no answers search for
who what and where
Etc
Speak softly and move How can you deescalate a stressful situation
deliberately
A strong command What are the most important things you need
presence and officer to remember about your body language when
safety arriving on scene
Speaking in a respectful When you are in a social economical
tone without the use of disadvantage neighborhood police officers are
slang or profanity best understood if they communicate by
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what
Profanities offensive What are the language factors that contribute
terminology and Inter to a negative response from the public
propriate use of racial
speech
Disrespectful If you are cussing on senior being viewed as
Decreased coordination: What are signs and effects of dehydration
fatigue:
impairment of
judgement: dry
mucous membranes:
excessive thirst: poor
skin elasticity
R What is the difference between rice and mice
es
t
Ic
e
Compr
ession
Elevati
on
Movem
ent Ice
Compr
ession
Elevati
on
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