QUESTIONS AND ANSWERS
What is quality? - ANS Degree to which health services for individuals and populations
increase the likelihood of desired health outcomes and are consistent with current professional
knowledge
Nurses can provide high-quality care by participating in _____ and _____. - ANS quality
improvement and quality management
What is quality improvement? - ANS systematic and continuous actions that lead to
measurable improvement in healthcare services and the health status of targeted patient
groups
What are some examples of quality improvement? - ANS using advance directives
following privacy laws
striving to reduce errors
What is quality management? - ANS evaluates medical and nursing processes for quality and
effectiveness compared to accepted standards in order to correct problems before they are
clients and to prevent errors in treatment
aims to provide cost-effective care by preventing overuse, misuse, and underuse of medical
resources
Quality improvement affects what? - ANS physiological outcomes
legal and ethical issues - clinical trials require legal consent and researchers must confirm that
new treatment is ethical
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, informatics system - to accurately record a client's medical history and results of diagnostic
tests
How can healthcare quality be improved? - ANS properly using advance directives
following privacy laws
striving to reduce errors
What are the six aims for improving the healthcare system? - ANS safe
effective
patient-centered
timely
efficient
equitable
What are federal initiatives aimed at quality improvement in healthcare? - ANS US
department of health and human services (USDHHS)
American Medical Association
American Nurses Association
What are some programs and documents that aim to collect and provide data that identify
areas for improvement? - ANS national database of nursing quality indicators
Patient safety and quality (an evidence-based handbook for nurses)
National patient safety goals (by the joint commission)
What is the patient protection and affordable care act (PPACA or ACA)? - ANS changes
implemented between 2010 and 2020 to make healthcare affordable for all Americans
What is the national strategy for quality improvement in health care? - ANS - better care:
improve the overall quality by making healthcare more client-centered, reliable, accessible, and
safe
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