Saleem and his husband come to the leasing office to ask about available apartments. Gina quickly tells
them there aren't any apartments available. She knows there is availability, but she doesn't think
Saleem and his husband are a good fit for the community. Which form of discrimination could Gina be
accused of? - Denying availability
Placing all residents of the same national origin in one specific area of the community could be
interpreted as which of the following? - Steering
Which of the following policies could have a disparate impact on members of a federally protected class
of people? - Servicing apartments only for residents over the age of 65
Elena recently filed a discrimination claim against one of the community's maintenance staff. The head
of the maintenance department is furious and "accidentally" leaves Elena's back gate open when he
finishes service at her garden apartment, letting her dog escape. Which form of harassment could this
be - Retaliation
Discrimination in the advertising of housing is indicating a preference through the use of language,
photographs, symbols, or human models. A good rule of thumb when advertising is which of the
following? - Describe the community, NOT the people
A woman on a tour says her kids go to St. Jude's school. There's a Catholic church a block from Building
C. Which is the best thing to do? - Stick to the standard tour route
What is the purpose of sending fair housing "testers" to rental communities? - To learn if the community
treats customers differently due to their membership in a protected class.
How many years does an individual who feels they have been discriminated against have to file a private
suit in federal court? - two
Which of the following is an example of punitive damages? - Paying a fine as a punishment
, A resident in a wheelchair applied for an apartment at Shady Acres and was rejected. The resident feels
discriminated against and files a complaint with the local fair housing authority. Which of the following
is likely to happen next? - Testers may be sent to the community to check for discrimination.
Sarah has lived at Mayo Vista apartments for 4 years.The property manager has refused to let her widen
her bathroom doorway so she can fit through it more easily in her wheelchair. She files a discrimination
complaint with HUD. What is likely to happen next? - HUD or a local agency will examine the
community's files and conduct interviews to determine if discrimination occurs at Mayo Vista.
If a "tester" experiences discrimination from a rental community, he or she may personally sue the
community owner/manager for discrimination - true
Fahran, a native of Afghanistan, and Callum, a native of England, both apply for apartments in the same
complex. The Leasing Consultant asks them both to provide a social security number. Fahran cannot
provide one but does have a federal identification number. Callum cannot provide either. Both of their
applications are accepted. Later, the community is accused of discriminating in their screening process.
What should the community have done differently to avoid possible discrimination? - They should have
rejected Callum's application for not having documentation.
As long as you ask for the same information from every application, asking for documentation of their
right to be in the United States does NOT violate the Fair Housing Act. - True
It is your policy to ask for a social security number on your rental application. What is the best thing to
do if you have an applicant who cannot provide a social security number? - Ask for a federal
identification number instead.
Which kinds of documentation is it best to accept when verifying the identities of rental applicants? -
Accept any U.S. government-issued photo ID
If an individual does not provide a social security number or federal identification number, it is
reasonable to decline the application for insufficient information. - true
Which of the following is true regarding applicants' photo IDs? - It is a good idea to photocopy them
when the lease is signed.