What Resources does Auvik provide to ensure your experience with the product goes well?
• CORRECT ANSWER – All of These
What does this symbol represent?
• CORRECT ANSWER – Auvik map icons and what they represent
In which of the following cases would you use a multi-client (multi-site) instead of a client
(site) when adding a new customer or contract to Auvik?
• CORRECT ANSWER – Your customer is a university campus with several
buildings you need to manage the equipment for.
• Your Customer owns and manages a small chain of hotels that serve clients near
several tourist attractions.
While Auvik has an alerting function...
• CORRECT ANSWER – True
What should you say to your colleague?
• CORRECT ANSWER – we don't need to worry about this, as Auvik alert
inheritance doesn't overwrite alerts once a custom alert is set for a specific client.
If no notification channel is set for an alert, then the alert will never trigger?
• CORRECT ANSWER – False
How could you set up your alerts...?
• CORRECT ANSWER – set critical alerts to go to PSA that all techs can see or get
sent to a company wide email address. Then set warning alerts to only notify lvl1 &
lvl2 techs via group email.
What are the core use cases for integrating Auvik into your PSA?
• CORRECT ANSWER – Syncing of configurations for documentation.
• Ticket creation on services boards/ticket queues
An alert can have multiple notification channels.
, • CORRECT ANSWER – True
Where would you generate your Auvik user's API Key?
• CORRECT ANSWER – The user's profile page.
How do you prevent a user from accessing a site's remote terminal?
• CORRECT ANSWER – through the Auvik's role-based permissions.
What should you do when a user leaves your organization?
• CORRECT ANSWER – delete the user from the root level.
What is the difference between the default Administrator role and the Super
Administration Permission Role?
• CORRECT ANSWER – an Administrator can't see the company billing details
while a super admin can.
What two pieces of information do you need in order to add an internet connection to the
widget?
• CORRECT ANSWER – the outside interface MAC address
• Your Subnet default gateway
What does this cloud on the network represent?
• CORRECT ANSWER – Auvik does not have any credentials for the device
• It's a device without SNMP running
• It's an unmanaged switch/hub
What kind of connection does this indicate?
• CORRECT ANSWER – a tunnel connection between two devices
• a VPN or Layer 3 connection
You can only overlay one VLAN on the topology map at once.
• CORRECT ANSWER – False
What is this picture showing?
• CORRECT ANSWER – removal & additions on two different configurations from
the same device