State Farm Auto Adjuster Certification ACTUAL
exam: QUESTION AND ANSWERS UPDATED 2025
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Terms in this set (62)
ACV actual cash value
After Market Parts Parts produced by a 3rd party for use on automobiles.
An improvement made to and automobile that
Betterment increases its value, rather than a repair that simply
maintains its current value
BL Blend
This operation is equal to half the RF time on a panel.
Blend would be necessary if an adjacent panel
required some paint so the color would match. If
Blend
damage is within 18" of an adjacent panel then blend.
Allow 36" if it is a metallic or gold paint, because the
paints are hard to match.
Bridging occurs between 2 surfaces painted at the
same time. A good example would be seen between
a molding and the panel Eventually the bridge will
Bridge crack between the two and the integrity of the paint
will deteriorate. Bridging is most often related to R&I.
If a shoes does not strip a panel naked then bridging
will most likely occur.
CEG Collision Estimating Guide
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A reference for how much time the average mechanic
Collision Estimating Guide
or painter will require performing a specific task.
When an adhesive molding, nameplate, or emblem is
Clean and Retape removed and reinstalled. The painter must clean the
glue off and apply a new coat.
is used to seal in the color pigment on a panel. Most
Clear Coat vehicles have two stage paint which is first coat color,
second coat clear.
This material is applied to the underside of a panel to
Corrosion Protection prevent corrosion. This protection needs to be
considered when when estimating damage repair.
An amount, stated on the policy , for which the policy
Deductible holder is responsible. Deductibles are assessed on a
per incident basis.
The decrease in the market value of a vehicle over
time. The amount of yearly depreciation is affected by
Depreciation variables including car condition, resale market
supply and demand, and reputation of the
manufacturer and or model.
DOL Date of Loss
Date of Loss The date when the damage occurred.
EFS Estimator Fact Sheet
the fact sheet is accompanied with each claim. Before
evaluating the damage you will need to verify all
Estimator Fact Sheet information on the efs. It will have important
information such as the deductible, VIN, and date of
loss.
This is added to the paint when applying it to a plastic
Flex Additive part. Plastic parts will bend slightly with wind and the
paint must be flexible to prevent cracking.
HSLA High Strength Low Alloy
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