Policies and Procedures) Exam Latest Update
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- CORRECT ANSWER: DOM 10.5.2
o When continuous loss of RAIM of more than five minutes is predicted for any part of
the intended flight planned route, the Dispatcher must accomplish one of the following
before issuing the Dispatch Release:
▪ Verify flight plan route does not require GPS.
• Verify availability of critical DMEs for filed RNAV SID and STAR transitions.
• Verify filed RNAV SID and STAR transitions do not contain the restriction GPS
Required.
• Change route by removing any Y routes.
• Change route by removing any affected RNAV airways and procedures.
▪ Change departure time to avoid RAIM outage.
▪ Change route to avoid area(s) affected by RAIM outage.
▪ Note: Upon successful accomplishment of any procedure above, add a Dispatch
Release remark indicating method used to comply with en route RAIM check
requirements.
• Demonstrate VHF radio communication with a flight using either SWA Enroute Radio
or Arinc. - CORRECT ANSWER: DOM 15.6
o DOM 15.6 The procedures for requesting a HF or VHF phone patch are essentially
the same. In both cases, Dispatchers will contact the appropriate ARINC site using the
speed dial button in Avtec.
▪ SFO ARINC: VHF phone patches within the continental U.S
,▪ NY ARINC: VHF and HF phone patches throughout the Gulf of Mexico, Mexico,
Caribbean Sea, and the Western Atlantic Ocean
o When a Dispatcher requests a phone patch, Dispatch must contact ARINC and
provide the radio operator the following information to ensure contact with the correct
flight:
▪ Aircraft call sign
▪ Approximate position
▪ Aircraft SELCAL code (if available)
o In some instances, the ARINC radio operator may advise that he will call back to
Southwest Airlines Dispatch (via the Regional SOD phone number) once he has
established communication with the flight. A phone patch ties up an entire radio station
frequency and may be publicly heard by any other flights on the same frequency. Proper
decorum and radio etiquette should always be maintained during a phone patch. It is
also essential the length of each communication be held to an absolute minimum.
During a phone patch, if it becomes necessary to obtain additional information not
readily available, release the circuit back to the radio operator until the needed data has
been secured.
o All ARINC phone patches are recorded and stored at ARINC's communication center
in Livermore, CA. Southwest Airlines may request a recorded copy and/or a transcript of
any phone patch communication between Dispatch and any flight.
o Phone patches may be requested through ARINC for voice communications both
inside and outside of the continental U.S. where company radio is unavailable. ARINC
Very High Frequency (VHF) coverage is available above FL 200 throughout the United
States and Puerto Rico. VHF cove
A Dispatcher is not released of their operational control responsibility until the relieving
Dispatcher accepts the turnover by doing what two things? - CORRECT ANSWER:
DOM 5.3
,o The Dispatcher being relieved is not released of their operational control responsibility
until the relieving Dispatcher accepts the turnover. Acceptance is both a verbal
acknowledgment and the electronic signature on the electronic turnover.
At what RNP level are en route RAIM predictions based on. - CORRECT ANSWER:
DOM 10.5.1
o En route RAIM prediction is computed at Terminal (RNP1) level. Verify IAP RNP
availability using RAF.
Be able to determine wind limitations for landing. (6-Dry, 5-Good, 3-Medium) -
CORRECT ANSWER: AOM 3.2.7
o 6- DRY Max steady XWIND - 35KT (25KT Narrow Rwy) / Peak Gust TW- 10KT (15 KT
for takeoff and landing from SJO/MROC only.)
o 5- GOOD Max steady XWIND - 35KT (25KT Narrow Rwy) / Peak Gust TW- 10KT (15
KT for takeoff and landing from SJO/MROC only.)
o 3- MEDIUM Max steady XWIND - 15KT / Peak Gust TW- 10KT (15 KT for takeoff and
landing from SJO/MROC only.)
1. Narrow runway limit less than 45 m (147.6 ft) down to and including 30 m (98.4 ft).
▪ 2. 15 kt for takeoff and landing from SJO/MROC only.
▪ 3. For takeoff only. ▪ Note: Sideslip only landings (no crab) are not recommended
when crosswind component exceeds 15 kt.
Below what altitude is the ACARS chime inhibited in the cockpit? - CORRECT
ANSWER: DOM 15.4/ FOM 16.1.2
o FL230
, Demonstrate an effective and continuous NOTAM review process using Fusion and
other tools. - CORRECT ANSWER: DOM 10.10.1 / Dispatch Hangar
Demonstrate correct Variable Cost index procedures. When should a lower CI speed be
selected and what becomes the target arrival time? - CORRECT ANSWER: DOM
10.2.8.1
o Flights are grouped into two categories to simplify the Variable Cost Index (VCI)
process:
▪ Early—Greater than 10 minutes prior to the scheduled arrival time.
▪ On-time—Between 10 minutes prior to the scheduled arrival time and the actual
scheduled arrival time.
o The following should be taken into consideration when determining the appropriate CI
selection:
▪ Is the flight currently delayed?
▪ Are there conditions at the departure or arrival airport that may significantly impact
taxi-out or taxi-in times?
▪ Are there weather, ATC, or airport surface conditions that may potentially delay the
arrival of the aircraft?
o Guidance for selecting CI speeds: ▪ Flights arriving on-time and up to 10 minutes
early—Use default CI30 for MAX or CI40 for NG
▪ Flights arriving greater than 10 minutes early—Use CI5 through CI30. Adjusted CI
target arrival is approximately seven minutes early.
▪ Flights greater than 20 minutes late—For flights in the evening that will not make up
enough time to arrive within 14 minutes of schedule, consider slower CI values to save
fuel. Coordinate with the SOD to ensure speed reduction does not impact other
operational considerations (e.g., swaps, curfews, passenger connections) or create a
Crew legality issue.