SSR Certification EXAM QUESTIONS
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WITH ANSWERS \|
What does CRF stand for? - CORRECT ANSWERS ✔✔Customer
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Request Form \|
What is Uniform Advantage? - CORRECT ANSWERS ✔✔An
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alternative to paying lost replacement charges \| \| \| \| \| \|
for damaged/destroyed garments. Does not cover lost and
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unreturned garments. \|
When should you first start discussing AR with a customer? -
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CORRECT ANSWERS ✔✔At 30 days \| \| \| \|
Which of the following are NOT typical uniform customer buying
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motives? - CORRECT ANSWERS ✔✔Casual Friday's
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How often must you complete Smith Driver Training refresher
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training? - CORRECT ANSWERS ✔✔Quarterly
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Which of the following is NOT one of the 5 Keys to Smith Driver
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Training? - CORRECT ANSWERS ✔✔Detect Problems Early
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What makes up the total inventory of the customers physical
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inventory? - CORRECT ANSWERS ✔✔Garments in Cintas's
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possession + Garments in customers' possession \| \| \| \| \|
,Which of the following are not components that make up
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Accounts Receivable funds? - CORRECT ANSWERS ✔✔45+ Days
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Past Due \|
What is the minimum expectation for your Accounts Receivable? -
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CORRECT ANSWERS ✔✔<5%
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Who is ultimately responsible for the quality of the appearance
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and upgrading of the garments? - CORRECT ANSWERS ✔✔SSR
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What is the maximum you can achieve on your net billing? -
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CORRECT ANSWERS ✔✔100% \| \|
If a customer only returned 90 of the 100 shop towels they
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rented. what should you do? - CORRECT ANSWERS ✔✔Notify the
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customer that you will bill them for the 10 missing shop towels at
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their LR rate
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Which of the following is NOT a standard delivery frequency? -
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CORRECT ANSWERS ✔✔Every third week \| \| \| \|
What does GRF stand for? - CORRECT ANSWERS ✔✔Garment
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Request Form \|
What is Out of Service garments? - CORRECT ANSWERS
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✔✔Garments returned to the stockroom for cleaning, grading, \| \| \| \| \| \| \| \|
and storage until requested from a customer
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, What two items should an SSR always have with them? -
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CORRECT ANSWERS ✔✔Notebook and pen \| \| \| \|
What is a good alternative to measuring a customer? - CORRECT
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ANSWERS ✔✔Provide size samples for them to try on
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What is the standard term of the Cintas Service Agreement? -
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CORRECT ANSWERS ✔✔60 months \| \| \|
Which of the following is NOT a standard company emblem
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type? - CORRECT ANSWERS ✔✔Customer embroidery with
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screen print-the L10X emblem
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Which of the following is NOT a main component of Creating
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Raving Fans? - CORRECT ANSWERS ✔✔Customers who say they
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are "Very Satisfied" and "Definitely Recommend" Cintas
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Which of the following is NOT a sleeve length description? -
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CORRECT ANSWERS ✔✔MT-Muscle Shirt \| \| \|
Who are the good competitors in our market and why? -
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CORRECT ANSWERS ✔✔No competitors; Unifirst-large company
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Who are the poor competitors in our market and why? - CORRECT
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ANSWERS ✔✔Aeromark-uniform business is very small
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WITH ANSWERS \|
What does CRF stand for? - CORRECT ANSWERS ✔✔Customer
\| \| \| \| \| \| \| \| \|
Request Form \|
What is Uniform Advantage? - CORRECT ANSWERS ✔✔An
\| \| \| \| \| \| \| \|
alternative to paying lost replacement charges \| \| \| \| \| \|
for damaged/destroyed garments. Does not cover lost and
\| \| \| \| \| \| \| \|
unreturned garments. \|
When should you first start discussing AR with a customer? -
\| \| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔At 30 days \| \| \| \|
Which of the following are NOT typical uniform customer buying
\| \| \| \| \| \| \| \| \| \|
motives? - CORRECT ANSWERS ✔✔Casual Friday's
\| \| \| \| \|
How often must you complete Smith Driver Training refresher
\| \| \| \| \| \| \| \| \|
training? - CORRECT ANSWERS ✔✔Quarterly
\| \| \| \|
Which of the following is NOT one of the 5 Keys to Smith Driver
\| \| \| \| \| \| \| \| \| \| \| \| \| \|
Training? - CORRECT ANSWERS ✔✔Detect Problems Early
\| \| \| \| \| \|
What makes up the total inventory of the customers physical
\| \| \| \| \| \| \| \| \| \|
inventory? - CORRECT ANSWERS ✔✔Garments in Cintas's
\| \| \| \| \| \| \|
possession + Garments in customers' possession \| \| \| \| \|
,Which of the following are not components that make up
\| \| \| \| \| \| \| \| \| \|
Accounts Receivable funds? - CORRECT ANSWERS ✔✔45+ Days
\| \| \| \| \| \| \| \|
Past Due \|
What is the minimum expectation for your Accounts Receivable? -
\| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔<5%
\| \| \|
Who is ultimately responsible for the quality of the appearance
\| \| \| \| \| \| \| \| \| \|
and upgrading of the garments? - CORRECT ANSWERS ✔✔SSR
\| \| \| \| \| \| \| \|
What is the maximum you can achieve on your net billing? -
\| \| \| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔100% \| \|
If a customer only returned 90 of the 100 shop towels they
\| \| \| \| \| \| \| \| \| \| \| \|
rented. what should you do? - CORRECT ANSWERS ✔✔Notify the
\| \| \| \| \| \| \| \| \| \|
customer that you will bill them for the 10 missing shop towels at
\| \| \| \| \| \| \| \| \| \| \| \|
their LR rate
\| \| \|
Which of the following is NOT a standard delivery frequency? -
\| \| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔Every third week \| \| \| \|
What does GRF stand for? - CORRECT ANSWERS ✔✔Garment
\| \| \| \| \| \| \| \| \|
Request Form \|
What is Out of Service garments? - CORRECT ANSWERS
\| \| \| \| \| \| \| \| \|
✔✔Garments returned to the stockroom for cleaning, grading, \| \| \| \| \| \| \| \|
and storage until requested from a customer
\| \| \| \| \| \|
, What two items should an SSR always have with them? -
\| \| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔Notebook and pen \| \| \| \|
What is a good alternative to measuring a customer? - CORRECT
\| \| \| \| \| \| \| \| \| \| \|
ANSWERS ✔✔Provide size samples for them to try on
\| \| \| \| \| \| \| \|
What is the standard term of the Cintas Service Agreement? -
\| \| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔60 months \| \| \|
Which of the following is NOT a standard company emblem
\| \| \| \| \| \| \| \| \| \|
type? - CORRECT ANSWERS ✔✔Customer embroidery with
\| \| \| \| \| \| \|
screen print-the L10X emblem
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Which of the following is NOT a main component of Creating
\| \| \| \| \| \| \| \| \| \| \|
Raving Fans? - CORRECT ANSWERS ✔✔Customers who say they
\| \| \| \| \| \| \| \| \|
are "Very Satisfied" and "Definitely Recommend" Cintas
\| \| \| \| \| \|
Which of the following is NOT a sleeve length description? -
\| \| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔MT-Muscle Shirt \| \| \|
Who are the good competitors in our market and why? -
\| \| \| \| \| \| \| \| \| \| \|
CORRECT ANSWERS ✔✔No competitors; Unifirst-large company
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Who are the poor competitors in our market and why? - CORRECT
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ANSWERS ✔✔Aeromark-uniform business is very small
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