MBA 704 Exam 1 EXAM WITH CORRECT
QUESTIONS AND ANSWERS 2025
1. Management Challenges –
CORRECT-ANSWERS
View employees as assets rather than cost
Make employees feel valued
Recognize importance of human resources
2. Paradigm Shift –
CORRECT-ANSWERS
Recognize and understand importance of human resources
Catalyst for change in understanding and management of human resources
Management Dimensions (Skills) –
CORRECT-ANSWERS
Technical
Conceptual
Human
3. Technical –
CORRECT-ANSWERS
Functional expertise
4. Conceptual –
CORRECT-ANSWERS
Being able to see the big picture and how different parts of an organization work together
5. Human –
CORRECT-ANSWERS
People skills
6. Traditional Human Relations Approach –
CORRECT-ANSWERS
Theory X
, Assumption that employees are lazy and only interested in money
7. Organizational Behavior Approach –
CORRECT-ANSWERS
Human behavior more complicated than just providing good pay, proper working conditions, and
job security
Employees are complex and need more researching before managing
8. Status of OB to Reach World Management –
CORRECT-ANSWERS
1/8 Situation
Knowing-Doing Gap
9. 1/8 Situation –
CORRECT-ANSWERS
Only 1/8 of organizations buy into importance and value of human resources
10. Knowing-Doing Gap –
CORRECT-ANSWERS
The gap between managers knowing the value of the human factor and strategies to improve
performance but doing nothing about it
11. Reasons for Knowing-Doing Gap –
CORRECT-ANSWERS
Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
12. Evidence Based Management –
CORRECT-ANSWERS
Using hard facts and empirical evidence to make decisions
Satisfies the need to refocus management education based on valid research
13. Hawthorne Studies –
CORRECT-ANSWERS
Beginning of the systematic study and understanding of organizational behavior
QUESTIONS AND ANSWERS 2025
1. Management Challenges –
CORRECT-ANSWERS
View employees as assets rather than cost
Make employees feel valued
Recognize importance of human resources
2. Paradigm Shift –
CORRECT-ANSWERS
Recognize and understand importance of human resources
Catalyst for change in understanding and management of human resources
Management Dimensions (Skills) –
CORRECT-ANSWERS
Technical
Conceptual
Human
3. Technical –
CORRECT-ANSWERS
Functional expertise
4. Conceptual –
CORRECT-ANSWERS
Being able to see the big picture and how different parts of an organization work together
5. Human –
CORRECT-ANSWERS
People skills
6. Traditional Human Relations Approach –
CORRECT-ANSWERS
Theory X
, Assumption that employees are lazy and only interested in money
7. Organizational Behavior Approach –
CORRECT-ANSWERS
Human behavior more complicated than just providing good pay, proper working conditions, and
job security
Employees are complex and need more researching before managing
8. Status of OB to Reach World Management –
CORRECT-ANSWERS
1/8 Situation
Knowing-Doing Gap
9. 1/8 Situation –
CORRECT-ANSWERS
Only 1/8 of organizations buy into importance and value of human resources
10. Knowing-Doing Gap –
CORRECT-ANSWERS
The gap between managers knowing the value of the human factor and strategies to improve
performance but doing nothing about it
11. Reasons for Knowing-Doing Gap –
CORRECT-ANSWERS
Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
12. Evidence Based Management –
CORRECT-ANSWERS
Using hard facts and empirical evidence to make decisions
Satisfies the need to refocus management education based on valid research
13. Hawthorne Studies –
CORRECT-ANSWERS
Beginning of the systematic study and understanding of organizational behavior
