2025-2026 165 Questions and 100% Verified
Correct Answers Guaranteed A+
Art of Rhetoric - CORRECT ANSWER: Ethos = credability
Pathos = emotions
Logos = Logic
Barriers to alignment - CORRECT ANSWER: Expression barrier - want to do
Specification barrier - IT must do
Contextual barrier - drives behaviors
Implementation barrier - what gets done.
Disconnect between strategy & actions results from expression barrier.
Boston Square Portfolio Classification scheme: - CORRECT ANSWER: describes
different management styles for each class of IT investment: Strategic, High Potential,
Factory, and Support. Alternate category names: Developer, Innovator, Controller,
Caretaker.
BRM DNA; the Foundation of BRM - supports execution of the role - CORRECT
ANSWER: Strategic partnering, portfolio management, powerful communications,
Business IQ, provider domain, business transition management.
Business Capability Roadmapping - CORRECT ANSWER: a way to clarify Business
Capabilities needed to implement business strategy and the IT Capabilities needed to
enable those Business Capabilities
,Business Relationship Management - CORRECT ANSWER: Stimulates business
demand for a provider's products and services and ensures that the potential business
value from them is captured, optimized and recognized.
Business Relationship Maturity Model - CORRECT ANSWER: 5th stage depicts notional
ideal stage where business-provider relationship fulfills aspirations of both the provider
and the business partner.
Business Value Leakage - CORRECT ANSWER: Occurs when the full potential value
from solving a business problem or exploring an opportunity is not realized in practice
Business-Provider maturity model - CORRECT ANSWER: Level 1:
Foundational/Transactional
Level 2: Enterprise Integration & consolidated management information
Level 3: IT enabled business growth and innovation
Credibility - CORRECT ANSWER: = Expertise plus trustworthiness
Demand Shaping - CORRECT ANSWER: Goal: identify set of possibilities that will
create the most value. Definition: set of disciplines, tools, and governance mechanisms
designed to surface, stimulate and shape business demand for IT products and services
in balance with supply constraints.
How does pain drive change? - CORRECT ANSWER: Current problems: immediate
discomfort
future problem: impending discomfort
current opportunity: loss of a gain within grasp
future opportunity: loss of a possible gain
IT Governance - CORRECT ANSWER: 1) Aligns IT decision making with enterprise
governance and business unit objectives.
, 2) Allocates decision rights and provides the structures and process to enforce those
rights.
3) describes where decision making authority lies
Organizational Change Formula - CORRECT ANSWER: (U x V x FS)> R
U= urgency. V = Vision. FS = FIrst Steps. R = Resistance.
Pillars of BRM - CORRECT ANSWER: Define the BRM space in terms of core
disciplines: Demand Shaping, Exploring, Servicing, and Value Harvesting
Portfolio Balancing - CORRECT ANSWER: a technique that ensures that amounts
invested in different Portfolio Asset classes are balanced given the business strategy.
RACI - CORRECT ANSWER: Responsible, Accountable, Consulted, Informed. R= The
doer. A=Buck stops here. C = in the loop I = in the picture
Relationship Value Mapping - CORRECT ANSWER: a technique used in conjunction
with the Diagnosing Relationship Quality, and Relationship Improvement Planning
techniques as part of the Strategic Relationship Management process.
Service value is a function of: - CORRECT ANSWER: Utility (fitness for purpose) and
Warranty (fitness for use)
And it changes over time
Sources of Value Leakage - CORRECT ANSWER: misaligned value system
missed opportunities
sub-optimal design
sub-optimal deployment & operation
Sub-optimal measurement, accountability and organizational capability