PSA Test #4, FA Duties & customer care Comprehensive Exam Latest Updated With Complete Solutions.

Flight attendants will use _________ to view/comply with the ______________, assigned comply documents, assigned view documents, and when necessary, sync prior to the _______________. - correct answer Comply 365 Inflight EFB star First flight of the day The flight attendant manual (FAM) can be accessed on the __________ application on the inflight EFB - correct answer Comply 365 What does the acronym N.E.W.D.A.T.E.S. Stand for? - correct answer N: names and positions E: emergency procedures W: weather D: door entry procedure A: aircraft specific information T: turbulence considerations E: estimated flight time S: special considerations The crew briefing must be accomplished prior to __________. Flight attendants are prohibited from using ____________ during the crew briefing. - correct answer Each flight PED Flight attendants may initiate communication with the flight deck crew during sterile flight deck for _________ or __________ situations only - correct answer Safety related Emergency What does T.E.A.M.S. Stand for? - correct answer T: thirty second review E: emergency procedures and equipment A: announcement assignments M: manual and passport review S: special considerations On the CRJ 900, the forward FA will stow their FAM/tote in the ___________. The AFT FA will stow there FAM/Tote in the _____________. - correct answer Wardrobe 2nd to last overhead bin A person may not occupy an exit seat if the person lacks sufficient _________, _________ or _________ in both arms, hands, and both legs. - correct answer Mobility Strength Dexterity A person may not occupy an exit see if the person is less than __________ of age - correct answer 15 A person may not occupy an exit seat if the person lacks sufficient __________ capacity to hear and understand __________ shouted by crew members, without assistance other than _________. - correct answer Hearing Instructions Hearing aid FA responsibilities regarding the exit seats state that the FA must give the exit row briefing, including the following three points: - correct answer Remind, review and respond If a passenger leaves their seat when the fasten seatbelt sign is illuminated, the flight attendant must ____________ the passenger that the fasten seatbelt sign is on and __________ they return to their seat and __________. - correct answer Remind Request Fasten seatbelt PSA Is a ___________ carrier. This program allows passengers each carry the maximum of _______ items. These items consist of _________ planeside loaded bag ___________ personal item or a total of ___________ personal items. - correct answer No carry on baggage 2 1 1 2 Unusual/large articles must be in a non-emergency exit row _______ seat and weigh less than _______. - correct answer Window 170 lbs Which of the following PED(s) are approved for use in all phases of flight? - correct answer Hearing aids Heart pacemakers Person portable oxygen concentrators (PPOCs) Which of the following PED(s) are not approved for use during any phases of flight? - correct answer Remote control devices Satellite receivers (XM/Sirius radio) Personal movement devices Compliance checks are conducted during the final stage of _________, immediately prior to closing the ________, before every __________ and __________, and every ___________ in flight. - correct answer Boarding process MCD Take off Landing 10min After both the MCD and GSD are closed and locked, the __________ FA will confirm the visual security of both doors and advise the FWD FA __________. - correct answer AFT Crosscheck complete The FWD FA will notify the captain that the cabin is ready for departure by stating, ____________. The FWD FA will then close the __________. - correct answer Seated and stowed Flight deck door One secure in the FA jumpseat, the AFT FA will give the FWD FA the visual ____________ signal. The FWD FA will then notify the flight crew that the cabin is ___________. - correct answer Thumbs up Secure for take off For take off the flight attendant will assume the brace position as the aircraft turns on the __________. The flight attendant will remain in the brace position until the __________. - correct answer Active runway Engines have calmed Any time the seatbelt sign is turned on, the flight attendant must _____________ and complete a ________. - correct answer Deliver the seatbelt announcement Compliance check For landing, the flight attendant will assume the brace position when the _________. Flight attendants are released from brace after landing when the aircraft ____________. - correct answer Landing gear deploys Turns off the active runway Once a passenger deplanes, do not allow them to ______________ the aircraft. - correct answer Re-board During fueling when passengers are onboard, one FA must remain near the _________ and the remaining FA must be at their respective