Emergency - correct answer Any condition that has the potential to cause damage to the A/C and/or
injury to passengers or crew
How to increase your ability to respond immediately and appropriately to an emergency? - correct
answer Emergency procedure reviews, reviewing location & operation of emergency equipment, &
30 second review
4 primary responsibilities in an emergency - correct answer 1. Coordinate actions in the cabin
2. Ensure pax remain calm & informed
3. Instruct pax to assume a brave position
4. Command a swift evacuation through all usable exits
Captains main responsibility in an evac - correct answer Confirm A/C is secure
FOs main responsibility in an evac - correct answer Command evac from outside of A/C
Flight attendants evacuation responsibilities - correct answer 1. Access & open all usable exits
2. Direct evacuation at usable exits
3. Search cabin to ensure all pax & crew have evacuated
4. Remove emergency equipment from A/C
5. Assist CA & FO with assembling pax a safe distance from A/C
What behaviors indicate a pax may be experiencing positive panic? - correct answer Hysterical,
running about the cabin without direction, speaking in a loud, agitated voice, & attempting to interfere
with crew member duties
What behaviors indicate a pax may be experiencing negative panic? - correct answer Blocking out of
surroundings, blank expression, lack of movement or response, catatonic