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1. What are VALUES? The core beliefs that guide decisions and behavior, helping individuals dis-
tinguish right from wrong.
2. What are MORALS? Specific rules derived from core values that guide our actions. Shared values
within a community.
3. What are ETHICS? Guidelines, often referred to as code of conduct, that organizations use to
shape behavior based on shared values.
4. What is a Code of A set of guidelines and standards that outline the expected behavior, ethical
Conduct? practices, and responsibilities of individuals within an organization, ensuring
consistency, professionalism, and integrity in their action.
5. What are some Better reputation, stronger customer loyalty, stakeholder trust, often lead the
traits of businesses way in making the world a better place.
that utilize Organi-
zational Ethics?
6. What are the 4 main 1.) Societal Issues (environmental)
levels of ethical is- 2.) Stakeholder Issues (policies that affect customers, employees, suppliers,
sues within organi- and people within the community)
zations? 3.) Internal Policy Issues (the relationship between the company and its
employees)
4.) Personal Issues (interactions between people within the organization.
Gossip)
7. What's the relation- For issues that law doesn't cover, sometimes personal ethics can fill the void.
ship between laws
and personal ethics?
8. What are STAKE- Individuals or groups affected by a decision, such as employees, customers,
HOLDERS? investors, and the community.
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9. What are some Dwindling customer bases, employee turnover, investor mistrust, fines and
traits of business- lawsuits.
es with question-
able ethics?
10. What is the Ethics It suggest that the ethical tone of a business is set by the organizational
and Compliance Ini- leadership.
tiative (ECI)?
11. Where to ethics and At the top and then it "trickles" down.
integrity tend to
start (or fail)?
12. What happens if Employees may feel pressured to compromise ethical standards.
executives set un-
realistic goals and
failure carries se-
vere personal con-
sequences?
13. What does CSR Corporate Social Responsibility
stand for?
14. What is the purpose Focuses on showing how businesses can positively impact society through
of CSR? activities like charity work, volunteering, environmental projects, and human-
itarian efforts. Businesses show CSR even if the ethical solution might also
generate a loss for the organization.
15. Who does CSR more Stakeholders with less influence, like people living near corporate offices or
benefit? factories.
16. What are CSOs? Chief Officers of Corporate Social Responsibility/Chief Sustainability Officers.
Executives that manage efforts to make a profit while also benefiting society.
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17. What are some Community members, employees, customers, shareholders, suppliers, gov-
types of stakehold- ernment agencies.
ers?
18. What is Social Entre- The use of innovative business methods to address social or environmental
preneurship? issues while generating profit.
19. What is the purpose Activists can mobilize community support, pressuring companies to adopt
of bringing issues to genuine sustainability practices.
public attention?
20. What is the World Oversees trade agreements between nations to ensure stability and fairness
Trade Organization in global trade.
(WTO)?
21. What is a Code of A code of conduct that clearly states what ethical behavior looks like, makes
Ethics? sure everyone knows their ethical duties, and openly shares the company's
main values and its commitments to those it serves.
22. What are some Integrity, compliance with laws, fair treatment, confidentiality, conflict of
key ethical princi- interest (avoiding), respect for human rights, environmental responsibility,
ples that a company endorsing a green workplace, CSR
may adopt?
23. What is GREEN- When an organization carries out corporate social responsibility missions in
WASHING? an inauthentic way, using those initiatives to increase publicity rather than to
promote real change.
24. What is Corporate Involves rules and guidelines on how a company is run, aiming to prevent
Governance? fraud and corruption by encouraging openness, responsibility, and ethical
conduct.
25. Focuses on sharing information with stakeholders.