,Solution manual for Automotive Maintenance &
Light Repair, 3rd Edition Rob Thompson
Notes
1- All Chapters are step by step.
2- We have shown you 10 pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many new
editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
Our website:
testbanks-store.com
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 1: Introduction to the Automotive Industry
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 1: Introduction to the Automotive Industry
SHORT ANSWER KEY
1. service advisor
2. entry-level
3. machinist
4. Master
5. lifelong learning
6. D
7. C
8. C
9. D
10. D
[return to top]
EXPANDED ANSWER KEY
1. A person who greets the customer, writes the repair order, and communicates with the technician
and the customer is called a service advisor.
2. Most technicians start as entry-level technicians before acquiring the skills necessary to become line
technicians.
3. A machinist is a technician who specializes in repairing and rebuilding engines.
4. For a technician to achieve ASE Master Automotive Technician certification, he or she must pass
eight tests.
5. The acceptance of lifelong learning means that as a technician, you will need to continue your
education and training over the years to stay current with changes in technology.
6. Which of the following would not be considered a responsibility of an entry-level technician?
a. Inspect and maintain fluids.
b. Check brake pad wear.
c. Perform a tire rotation.
d. Replace a transmission.
7. Which of the following statements about ASE certification is correct?
a. You must attend an ASE Education Foundation-accredited school to become ASE certified.
b. ASE certifies automotive, heavy-duty truck, and aviation technicians.
c. A technician must pass eight automobile tests to achieve Master Technician certification.
d. ASE certification is the same as being certified by the vehicle manufacturer.
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 1: Introduction to the Automotive Industry
8. Technician A says that fuel economy and emission requirements have led to the extensive use of
electronics in modern vehicles. Technician B says that changes in safety requirements have caused
vehicle manufacturers to rely on electronics and computerization. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
9. Which of the following automotive systems relies on electronic sensing and control?
a. Restraint system
b. Engine and transmission control
c. Brake system
d. All of the above
10. Which of the following is a transportation job related to the auto industry?
a. Aircraft technician
b. Paint and refinish specialist
c. Heavy-duty truck technician
d. All of the above
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 2: Safety
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 2: Safety
SHORT ANSWER KEY
1. monoxide
2. orange
3. data sheets
4. Personal protective equipment
5. negative, positive
6. B
7. D
8. D
9. C
10. D
[return to top]
EXPANDED ANSWER KEY
1. Carbon monoxide is a colorless and odorless gas formed during combustion that can cause illness
and death.
2. High-voltage wiring is indicated by orange colored conduit and connectors.
3. Safety data sheets provide information about how a chemical should be stored, handled, and
disposed of.
4. Personal protective equipment are the items you wear to -prevent injury while working in the
automotive shop.
5. When disconnecting a battery, disconnect the negative terminal first and then the positive terminal.
6. Two technicians are discussing shop chemicals PPE: Technician A says wearing mechanic’s gloves
prevents skin absorption of chemicals. Technician B says that a respirator should be worn when -
working with certain chemicals. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
7. Technician A says that prescription eye glasses will protect you against shop hazards. Technician B
says that work boots must meet the ANSI Z.87 safety standard. Who is correct?
a. Technician A
b. Technician B
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 2: Safety
c. Both A and B
d. Neither A nor B
8. All of the following statements are correct except:
a. Long hair can be caught in moving machinery.
b. Always use jack stands to support the vehicle when lifting with a floor jack.
c. Common aerosol chemicals are often flammable.
d. Waste oil and antifreeze can be disposed of in the same container.
9. Technician A says that corrosive wastes include items such as car batteries. Technician B says toxic
wastes, such as used coolant, must be collected for recycling. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
10. Technician A says that the SDS enforces the employee Right-to-Know standard regarding shop
safety. Technician B says that OSHA is responsible for environmental safety regulations. Who is
correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 3: Shop Orientation
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 3: Shop Orientation
SHORT ANSWER KEY
1. tap and die
2. vehicle identification number
3. combination
4. dead blow
5. door decal
6. C
7. C
8. D
9. D
10. B
[return to top]
EXPANDED ANSWER KEY
1. A tap and die set is used to repair damaged threads.
2. Every vehicle has a unique vehicle identification number that contains information about where
and when the vehicle was made.
3. Combination wrenches have a box end and an open end.
4. A dead blow hammer contains lead shot or a similar material to reduce rebound.
5. The VECI or door decal contains information about vehicle model year and engine size.
6. Technician A says information commonly found on door decals includes vehicle build date, gross
weight, and recommended tire inflation pressure. Technician B says that door decals may also
contain paint codes and other installed option data. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
7. Which of the following is not a safety precaution when using an above-ground lift?
a. Read and understand the operating instructions of the lift before use.
b. Ensure the area under the vehicle is clear before lowering.
c. Place the pad contacts on any flat area under the vehicle.
d. Raise to the desired height and lower onto the safety locks.
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 3: Shop Orientation
8. Technician A says bolt thread pitch is based on the diameter of the bolt. Technician B says the thread
pitch on some metric and standard bolts is the same.
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
9. Which of the following is not used to repair damaged threads?
a. Tap
b. Thread insert
c. Thread file
d. Thread puller
10. Which of the following types of fasteners should be replaced after use?
a. Castle nut
b. Torque-to-yield bolt
c. Lug nut
d. Cap screw
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 4: Basic Technician Skills
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 4: Basic Technician Skills
SHORT ANSWER KEY
1. flat rate guide
2. Hydraulics
3. language
4. 10
5. net
6. D
7. D
8. C
9. C
10. D
[return to top]
EXPANDED ANSWER KEY
1. The estimated labor time to complete a repair is found in a flat rate guide.
2. Hydraulics is the science of using fluids to perform work.
3. Body language is how you communicate with someone in a nonverbal way.
4. One centimeter is equal to 10 millimeters.
5. The amount of money you actually bring home from your paycheck is called your net pay.
6. Technician A says when searching for employment, you should always apply online so you do not
need to submit a résumé. Technician B says a résumé should contain a summary of all your life
experiences. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
7. Which of the following statements about replacement parts is correct?
a. OE parts are those parts that are supplied by the vehicle manufacturer.
b. Aftermarket parts are usually made by independent companies and sold through parts stores
such as NAPA or AutoZone.
c. A parts manufacturer may sell both OE and aftermarket parts under the same brand name.
d. All of the above
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 4: Basic Technician Skills
8. While discussing customer relations: Technician A says customers may base their opinion to trust a
technician based on how the technician looks. Technician B says that appearance can say as much or
more about a technician than how he or she speaks. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
9. Technician A says that a good understanding of math and science skills is important for a technician.
Technician B says that good communication skills are important for a technician. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
10. All of the following are important communication skills except:
a. Maintaining a clean uniform and appearance
b. Looking at the person you are talking to in the eyes
c. Being polite
d. Having a powerful handshake
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
Light Repair, 3rd Edition Rob Thompson
Notes
1- All Chapters are step by step.
2- We have shown you 10 pages.
3- The file contains all Appendix and Excel
sheet if it exists.
4- We have all what you need, we make
update at every time. There are many new
editions waiting you.
5- If you think you purchased the wrong file
You can contact us at every time, we can
replace it with true one.
Our email:
Our website:
testbanks-store.com
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 1: Introduction to the Automotive Industry
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 1: Introduction to the Automotive Industry
SHORT ANSWER KEY
1. service advisor
2. entry-level
3. machinist
4. Master
5. lifelong learning
6. D
7. C
8. C
9. D
10. D
[return to top]
EXPANDED ANSWER KEY
1. A person who greets the customer, writes the repair order, and communicates with the technician
and the customer is called a service advisor.
2. Most technicians start as entry-level technicians before acquiring the skills necessary to become line
technicians.
3. A machinist is a technician who specializes in repairing and rebuilding engines.
4. For a technician to achieve ASE Master Automotive Technician certification, he or she must pass
eight tests.
5. The acceptance of lifelong learning means that as a technician, you will need to continue your
education and training over the years to stay current with changes in technology.
6. Which of the following would not be considered a responsibility of an entry-level technician?
a. Inspect and maintain fluids.
b. Check brake pad wear.
c. Perform a tire rotation.
d. Replace a transmission.
7. Which of the following statements about ASE certification is correct?
a. You must attend an ASE Education Foundation-accredited school to become ASE certified.
b. ASE certifies automotive, heavy-duty truck, and aviation technicians.
c. A technician must pass eight automobile tests to achieve Master Technician certification.
d. ASE certification is the same as being certified by the vehicle manufacturer.
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 1: Introduction to the Automotive Industry
8. Technician A says that fuel economy and emission requirements have led to the extensive use of
electronics in modern vehicles. Technician B says that changes in safety requirements have caused
vehicle manufacturers to rely on electronics and computerization. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
9. Which of the following automotive systems relies on electronic sensing and control?
a. Restraint system
b. Engine and transmission control
c. Brake system
d. All of the above
10. Which of the following is a transportation job related to the auto industry?
a. Aircraft technician
b. Paint and refinish specialist
c. Heavy-duty truck technician
d. All of the above
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 2: Safety
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 2: Safety
SHORT ANSWER KEY
1. monoxide
2. orange
3. data sheets
4. Personal protective equipment
5. negative, positive
6. B
7. D
8. D
9. C
10. D
[return to top]
EXPANDED ANSWER KEY
1. Carbon monoxide is a colorless and odorless gas formed during combustion that can cause illness
and death.
2. High-voltage wiring is indicated by orange colored conduit and connectors.
3. Safety data sheets provide information about how a chemical should be stored, handled, and
disposed of.
4. Personal protective equipment are the items you wear to -prevent injury while working in the
automotive shop.
5. When disconnecting a battery, disconnect the negative terminal first and then the positive terminal.
6. Two technicians are discussing shop chemicals PPE: Technician A says wearing mechanic’s gloves
prevents skin absorption of chemicals. Technician B says that a respirator should be worn when -
working with certain chemicals. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
7. Technician A says that prescription eye glasses will protect you against shop hazards. Technician B
says that work boots must meet the ANSI Z.87 safety standard. Who is correct?
a. Technician A
b. Technician B
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 2: Safety
c. Both A and B
d. Neither A nor B
8. All of the following statements are correct except:
a. Long hair can be caught in moving machinery.
b. Always use jack stands to support the vehicle when lifting with a floor jack.
c. Common aerosol chemicals are often flammable.
d. Waste oil and antifreeze can be disposed of in the same container.
9. Technician A says that corrosive wastes include items such as car batteries. Technician B says toxic
wastes, such as used coolant, must be collected for recycling. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
10. Technician A says that the SDS enforces the employee Right-to-Know standard regarding shop
safety. Technician B says that OSHA is responsible for environmental safety regulations. Who is
correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 3: Shop Orientation
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 3: Shop Orientation
SHORT ANSWER KEY
1. tap and die
2. vehicle identification number
3. combination
4. dead blow
5. door decal
6. C
7. C
8. D
9. D
10. B
[return to top]
EXPANDED ANSWER KEY
1. A tap and die set is used to repair damaged threads.
2. Every vehicle has a unique vehicle identification number that contains information about where
and when the vehicle was made.
3. Combination wrenches have a box end and an open end.
4. A dead blow hammer contains lead shot or a similar material to reduce rebound.
5. The VECI or door decal contains information about vehicle model year and engine size.
6. Technician A says information commonly found on door decals includes vehicle build date, gross
weight, and recommended tire inflation pressure. Technician B says that door decals may also
contain paint codes and other installed option data. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
7. Which of the following is not a safety precaution when using an above-ground lift?
a. Read and understand the operating instructions of the lift before use.
b. Ensure the area under the vehicle is clear before lowering.
c. Place the pad contacts on any flat area under the vehicle.
d. Raise to the desired height and lower onto the safety locks.
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 3: Shop Orientation
8. Technician A says bolt thread pitch is based on the diameter of the bolt. Technician B says the thread
pitch on some metric and standard bolts is the same.
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
9. Which of the following is not used to repair damaged threads?
a. Tap
b. Thread insert
c. Thread file
d. Thread puller
10. Which of the following types of fasteners should be replaced after use?
a. Castle nut
b. Torque-to-yield bolt
c. Lug nut
d. Cap screw
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 4: Basic Technician Skills
Textbook Answer Keys
Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 4: Basic Technician Skills
SHORT ANSWER KEY
1. flat rate guide
2. Hydraulics
3. language
4. 10
5. net
6. D
7. D
8. C
9. C
10. D
[return to top]
EXPANDED ANSWER KEY
1. The estimated labor time to complete a repair is found in a flat rate guide.
2. Hydraulics is the science of using fluids to perform work.
3. Body language is how you communicate with someone in a nonverbal way.
4. One centimeter is equal to 10 millimeters.
5. The amount of money you actually bring home from your paycheck is called your net pay.
6. Technician A says when searching for employment, you should always apply online so you do not
need to submit a résumé. Technician B says a résumé should contain a summary of all your life
experiences. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
7. Which of the following statements about replacement parts is correct?
a. OE parts are those parts that are supplied by the vehicle manufacturer.
b. Aftermarket parts are usually made by independent companies and sold through parts stores
such as NAPA or AutoZone.
c. A parts manufacturer may sell both OE and aftermarket parts under the same brand name.
d. All of the above
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 1
accessible website, in whole or in part.
, Textbook Answer Keys: Thompson, Automotive Maintenance & Light Repair, 3e, 9780357766637,
2024, Chapter 4: Basic Technician Skills
8. While discussing customer relations: Technician A says customers may base their opinion to trust a
technician based on how the technician looks. Technician B says that appearance can say as much or
more about a technician than how he or she speaks. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
9. Technician A says that a good understanding of math and science skills is important for a technician.
Technician B says that good communication skills are important for a technician. Who is correct?
a. Technician A
b. Technician B
c. Both A and B
d. Neither A nor B
10. All of the following are important communication skills except:
a. Maintaining a clean uniform and appearance
b. Looking at the person you are talking to in the eyes
c. Being polite
d. Having a powerful handshake
[return to top]
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly 2
accessible website, in whole or in part.
