Questions and 100% Verified Correct Answers
Guaranteed A+
Advanced Empathy - CORRECT ANSWERS: reflects not only what clients state overtly
but also what they imply or state incompletely. Going Deeper" This has to be frightening
for you" (Also known as "Reflection of Meaning"
Attending Skills - CORRECT ANSWERS: Are among the most basic coping skills.
These skills enable us to demonstrate to the person we help (helpee) that we genuinely
care and are interested in helping.There are two types of attending skills1.)
Psychological attending and 2.) physical attending
dead-end road - CORRECT ANSWERS: Break in flow of conversation
-give a summary
-ask a question to encourage,
-advanced empathy
-Use silence
-file away in memory key words or phrases
Effective Helping - CORRECT ANSWERS: Goes well beyond skillfully using the
communication tools associated with this course. Over and above the need to master
the skills is the need to genuinely care about those we serve
Egan's Helping Model - CORRECT ANSWERS: Present, Preferred, Strategy/Present
Scenario: the client talks, we get info Preferred Scenario: Exploring where they want to
get to "Goal Setting", Strategy Scenario: How to Achieve the Goals ACTION----
>LEADING TO---->VALUED OUTCOMES "How to make it all Happen"