LSU ISDS 3115 EXAM QUESTIONS WITH CORRECT ANSWERS

LSU ISDS 3115 EXAM QUESTIONS
WITH CORRECT ANSWERS
True/False: |Some |of |the |operations-related |activities |of |Hard |Rock |Café |include |designing |
meals |and |analyzing |them |for |ingredient |cost |and |labor |requirements. |- |CORRECT |
ANSWER✔✔-True



True/False: |The |production |process |at |Hard |Rock |Café |is |limited |to |meal |preparation |and |
serving |customers. |- |CORRECT |ANSWER✔✔-False



True/False: |All |organizations, |including |service |firms |such |as |banks |and |hospitals, |have |a |
production |function. |- |CORRECT |ANSWER✔✔-True



True/False: |Operations |management |is |the |set |of |activities |that |create |value |in |the |form |of |
goods |and |services |by |transforming |inputs |into |outputs. |- |CORRECT |ANSWER✔✔-True



True/False: |An |example |of |a |"hidden" |production |function |is |money |transfers |at |banks. |- |
CORRECT |ANSWER✔✔-True



True/False: |One |reason |to |study |operations |management |is |to |learn |how |people |organize |
themselves |for |productive |enterprise. |- |CORRECT |ANSWER✔✔-True



True/False: |The |operations |manager |performs |the |management |activities |of |planning, |
organizing, |staffing, |leading, |and |controlling |of |the |OM |function. |- |CORRECT |ANSWER✔✔-True



True/False: |"How |much |inventory |of |this |item |should |we |have?" |is |within |the |critical |decision |
area |of |managing |quality. |- |CORRECT |ANSWER✔✔-False

,True/False: |In |order |to |have |a |career |in |operations |management, |one |must |have |a |degree |in |
statistics |or |quantitative |methods. |- |CORRECT |ANSWER✔✔-False



True/False: |Henry |Ford |is |known |as |the |Father |of |Scientific |Management. |- |CORRECT |
ANSWER✔✔-False



True/False: |Shewhart's |contributions |to |operations |management |came |during |the |Scientific |
Management |Era. |- |CORRECT |ANSWER✔✔-False



True/False: |Students |wanting |to |pursue |a |career |in |operations |management |will |find |
multidisciplinary |knowledge |beneficial. |- |CORRECT |ANSWER✔✔-True



True/False: |Customer |interaction |is |often |high |for |manufacturing |processes, |but |low |for |
services. |- |CORRECT |ANSWER✔✔-False



True/False: |Productivity |is |more |difficult |to |improve |in |the |service |sector. |- |CORRECT |
ANSWER✔✔-True



True/False: |Manufacturing |now |constitutes |the |largest |economic |sector |in |postindustrial |
societies. |- |CORRECT |ANSWER✔✔-False



True/False: |In |the |past |half-century, |the |number |of |people |employed |in |manufacturing |has |
more |or |less |held |steady, |but |each |manufacturing |employee |is |manufacturing |about |20 |times |
as |much. |- |CORRECT |ANSWER✔✔-True



True/False: |A |knowledge |society |is |one |that |has |migrated |from |work |based |on |knowledge |to |
one |based |on |manual |work. |- |CORRECT |ANSWER✔✔-False



True/False: |Productivity |is |the |total |value |of |all |inputs |to |the |transformation |process |divided |
by |the |total |value |of |the |outputs |produced. |- |CORRECT |ANSWER✔✔-False

,True/False: |Measuring |the |impact |of |a |capital |acquisition |on |productivity |is |an |example |of |
multi-factor |productivity. |- |CORRECT |ANSWER✔✔-False



True/False: |Ethical |and |social |dilemmas |arise |because |stakeholders |of |a |business |have |
conflicting |perspectives. |- |CORRECT |ANSWER✔✔-True



At |Hard |Rock |Café, |tasks |that |reflect |operations |or |operations |management |include

| a. |designing |meals

| b. |testing |meals |(recipes)

| c. |analyzing |meals |for |the |cost |of |ingredients

| d. |preparing |employee |schedules

| e. |all |of |the |above |- |CORRECT |ANSWER✔✔-e. |all |of |the |above



An |operations |task |performed |at |Hard |Rock |Café |is

a. |borrowing |funds |to |build |a |new |restaurant

| b. |advertising |changes |in |the |restaurant |menu

| c. |calculating |restaurant |profit |and |loss

| d. |preparing |employee |schedules

| e. |all |of |the |above |- |CORRECT |ANSWER✔✔-d. |preparing |employee |schedules



Operations |management |is |applicable

| a. |mostly |to |the |service |sector

| b. |to |services |exclusively

| c. |mostly |to |the |manufacturing |sector

| d. |to |all |firms, |whether |manufacturing |and |service

, e. |to |the |manufacturing |sector |exclusivel |- |CORRECT |ANSWER✔✔-d. |to |all |firms, |whether |
|


manufacturing |and |service



Which |of |the |following |are |the |primary |functions |of |all |organizations?

| a. |operations, |marketing, |and |human |resources

| b. |marketing, |human |resources, |and |finance/accounting

| c. |sales, |quality |control, |and |operations

| d. |marketing, |operations, |and |finance/accounting

e. |research |and |development, |finance/accounting, |and |purchasing |- |CORRECT |ANSWER✔✔-d. |
|


marketing, |operations, |and |finance/accounting



Budgeting, |paying |the |bills, |and |collection |of |funds |are |activities |associated |with |the

| a. |management |function

| b. |control |function

| c. |finance/accounting |function

| d. |production/operations |function

| e. |staffing |function |- |CORRECT |ANSWER✔✔-c. |finance/accounting |function



Which |of |the |following |would |not |be |an |operations |function |in |a |fast-food |restaurant?

| a. |advertising |and |promotion

| b. |designing |the |layout |of |the |facility

| c. |maintaining |equipment

| d. |making |hamburgers |and |fries

| e. |purchasing |ingredients |- |CORRECT |ANSWER✔✔-a. |advertising |and |promotion



The |marketing |function's |main |concern |is |with

| a. |producing |goods |or |providing |services