Answers
The 3 different places you can find the EOB - CORRECT ANSWERS
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✔✔The internal claims system, member website and/or TPA
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website
3 pieces of info we need to confirm a provider is INN - CORRECT
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ANSWERS ✔✔Address, Tax ID #, Provider's Name
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Outpatient Pre-Cert Requirements - CORRECT ANSWERS
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✔✔Ordering Physician, Dx Code, CPT Code, and Facility|\ |\ |\ |\ |\ |\ |\
OON Required Info - CORRECT ANSWERS ✔✔Performing Physician
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and Facility
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SBS: Sick office visit w Pediatrician - CORRECT ANSWERS ✔✔PCP
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Office Visit |\
SBS: Lockout List Lookup - CORRECT ANSWERS ✔✔Specialty
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Pharmacy
Prior to building an auth, what're 2 things you MUST confirm -
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CORRECT ANSWERS ✔✔Double check if required and/or if there's
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already one on file |\ |\ |\
, Clinical Questions in your pod go to WHO? - CORRECT ANSWERS
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✔✔Clinical Experience Lead (CEL) |\ |\ |\
Where to find claim payment info - CORRECT ANSWERS ✔✔EOB
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Facility for Office Pre-D is always ___ - CORRECT ANSWERS
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✔✔Same as performing doctor location
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Where do you look up CPTs? - CORRECT ANSWERS ✔✔SBS
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SBS: Benefits for a steroid injection done in office - CORRECT
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ANSWERS ✔✔Injections |\
Places of Service for OP Surgery - CORRECT ANSWERS
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✔✔Surgery Center or OP Hospital |\ |\ |\ |\
Formulary drugs can be both _____ and _____ - CORRECT
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ANSWERS ✔✔Generic and name brand
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Point Solution: Member Unsure of Medical Plan - CORRECT
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ANSWERS ✔✔Second Opinion |\ |\
What claims are processed in real time? - CORRECT ANSWERS
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✔✔Pharmacy
DME means - CORRECT ANSWERS ✔✔Durable medical equipment
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