London Drugs Orientation and
Training Exam Questions and
Answers
What is the London Drugs mission statement? - Answer- To provide a superior
shopping experience everyday!
Where must all stock arriving in the store come through? - Answer- The receiving
department
What is the 25 foot rule? - Answer- All questions referring to a product that lies within
25 feet of the pharmacy department must be referred to a pharmacist.
What are the rules regarding tobacco sales? - Answer- 1. Must be 19 years or older
to purchase tobacco
2. Must ID anyone who appear to be under the age of 30
What phone line is for customers and what phone line is for staff? - Answer- The
general inquiry line is for customers and the DISA line is for staff
When do you need to wear a safety reflective vest? - Answer- When you are on shift
and outside
Employees are responsible to: - Answer- 1. Work safely, promote a safe working
environment, and contribute towards a safe and healthy work environment
2. Follow all company safety policies and procedures
3. Report all injuries immediately to a member of management
What has to be done in the event of a spill? - Answer- 1. Barricade the spill
2. Remain in the area and attend
Where is gum chewing allowed? - Answer- Outside and in the staff room
Where are media requests referred? - Answer- To a member of management
What is required before you can use your employee discount card? - Answer- The
card must be signed
When must your employee discount card be presented? - Answer- Prior to the
transcation
What are some important things to remember about employee discount cards? -
Answer- Cards are monitored and can be revoked
What are some transactions that you, personally, cannot process? - Answer- Your
own, close friends, or family member transactions
Training Exam Questions and
Answers
What is the London Drugs mission statement? - Answer- To provide a superior
shopping experience everyday!
Where must all stock arriving in the store come through? - Answer- The receiving
department
What is the 25 foot rule? - Answer- All questions referring to a product that lies within
25 feet of the pharmacy department must be referred to a pharmacist.
What are the rules regarding tobacco sales? - Answer- 1. Must be 19 years or older
to purchase tobacco
2. Must ID anyone who appear to be under the age of 30
What phone line is for customers and what phone line is for staff? - Answer- The
general inquiry line is for customers and the DISA line is for staff
When do you need to wear a safety reflective vest? - Answer- When you are on shift
and outside
Employees are responsible to: - Answer- 1. Work safely, promote a safe working
environment, and contribute towards a safe and healthy work environment
2. Follow all company safety policies and procedures
3. Report all injuries immediately to a member of management
What has to be done in the event of a spill? - Answer- 1. Barricade the spill
2. Remain in the area and attend
Where is gum chewing allowed? - Answer- Outside and in the staff room
Where are media requests referred? - Answer- To a member of management
What is required before you can use your employee discount card? - Answer- The
card must be signed
When must your employee discount card be presented? - Answer- Prior to the
transcation
What are some important things to remember about employee discount cards? -
Answer- Cards are monitored and can be revoked
What are some transactions that you, personally, cannot process? - Answer- Your
own, close friends, or family member transactions
