Human Resource Management
Human Resource Management - (correct Answer) - the process of managing human talent
to achieve and organization's abjectives
Human Capital - (correct Answer) - knowledge, skills, and capabilities of
individuals that have economic value to an organization
downsizing - (correct Answer) - planned elimination of jobs
outsourcing - (correct Answer) - hiring outside the company to perform processes
previously done within the firm
offshoring - (correct Answer) - sending jobs to other countries
Issues in HRM due to globalization - (correct Answer) - (1) better informed
employees who are willing to pursue global job opportunities, (2) gauging the
knowledge and skill base of workers worldwide, (3) relocating and training foreign
managers abroad to direct the efforts of an international workforce
corporate social responsibility - (correct Answer) - responsibility of the firm to
act in the best interest of the people and communities affected by its activities
sustainability - (correct Answer) - ability to produce a good or service without
damaging the environment or depleting a resource
collaborative software - (correct Answer) - allows workers to interface and share
information with one another electronically
knowledge workers - (correct Answer) - workers whose responsibilities extend beyond
the physical execution of work to include planning, decision-making, and problem
solving
Human Resource Information System (HRIS) - (correct Answer) - provides current and
accurate data for purposes of control and decision-making
productivity - (correct Answer) - output gained from a fixed amount of inputs
managing the size of the workforce - (correct Answer) - size should match the
firm's demand requirements, strategic decision, and competition
nearshoring - (correct Answer) - bringing jobs closer to domestic countries
homeshoring - (correct Answer) - outsourcing work to domestic workers who work out
of their homes
furloughing - (correct Answer) - the practice of requiring employees to take time
off for either no pay or reduced pay
employee leasing - (correct Answer) - dismissing employees who are then hired by a
leasing company and contracting with that company to lease back the employees
silent generation - (correct Answer) - generation from 1900-1945
baby boomers - (correct Answer) - generation from 1946-1964
generation X - (correct Answer) - generation from 1965-1980
millennials - (correct Answer) - generation from 1981-2000
Nexters - (correct Answer) - generation from 2001 and after
employee engagement - (correct Answer) - the extent to which employees are enthused
about their work and committed to it
Line Managers - (correct Answer) - non-HR managers who are responsible for
overseeing the work of other employees
responsibilities of HR managers - (correct Answer) - strategic advise and counsel,
service, policy formulation and implementation, employee advocacy
Human Resource Competency Model - (correct Answer) - Business Mastery, HR Mastery,
Personal Credibility
elements of a recruiting strategy - (correct Answer) - Brand, Focus, Location,
Method, Timing, Decision
internal labor markets - (correct Answer) - markets in which workers are hired into
entry-level jobs. Higher-level jobs are filled from within
Timing - (correct Answer) - Recruiting plans are to be based on a firm's business
strategies, company talent, and future needs
Recruiting process outsourcing - (correct Answer) - practice of outsourcing an
organization's recruiting function to an outside firm
branding - (correct Answer) - a company's efforts to help existing and prospective
workers understand why it is a desirable place to work
external recruiting methods - (correct Answer) - advertising, walk-in, unsolicited
, applications, resumes, internet and social media, mobile recruiting, employee
referrals, re-recruiting, executive search firms, educational institutions,
professional associations and labor unions, public and private employment agencies,
staffing agencies, independent contractors, employee leasing
nepotism - (correct Answer) - the preference for hiring relatives of current
employees
executive search firm - (correct Answer) - a business that charges a fee to help
employers find prime job candidates
public employment agency - (correct Answer) - a business that works with recruiters
to post their openings in online job banks
private employment agency - (correct Answer) - a business that charges a fee to
match people with full time jobs
staffing agency - (correct Answer) - a firm that hires and places workers in
temporary jobs
independent contractor - (correct Answer) - a worker who is self employed and does
project work on a contract basis for different organizations
employee leasing - (correct Answer) - the process of dismissing employees who are
then hired by a leasing company and contracting with that company to lease back the
employees
9 box grid - (correct Answer) - a comparative diagram that includes appraisal and
assessment data to allow managers to easily see an employee's actual and potential
performance
realistic job preview - (correct Answer) - informs applicants about all aspects of
the job, including both its desirable and undesirable facets
employee profile - (correct Answer) - a profile of a worker developed by studying
an organization's top performers in order to recruit similar types of people
time to fill - (correct Answer) - metric that refers to the number of days from
when a job opening is approved to the date a person is chosen for the job
quality of fill - (correct Answer) - metric that measures how well new hires have
gotten up to speed are performing, and their retention levels
yield ratio - (correct Answer) - percentage of applicants from a particular source
that make it to the next stage in the selection process
acceptance rate - (correct Answer) - percentage of applicants who accept a firm's
jobs after being offered them
applicant tracking system - (correct Answer) - software application recruiters use
to post job openings, screen resumes and up-loaded profiles, contact vis e-mail
potential candidates for interviews, and track the time, cost, and other metrics
related to hiring people
career counseling - (correct Answer) - talking to employees about their current job
activities and performance
reverse mentoring - (correct Answer) - program whereby younger employees are called
on to mentor older employees and executives about social media trends, new
technology and marketplace trends
career plateau - (correct Answer) - a situation in which for either organizational
or personal reasons the probability of moving up the career ladder is low
structural plateau - (correct Answer) - marks the end of promotions
content plateau - (correct Answer) - occurs when a person has learned a job too
well and is bored with day to day activities
life plateau - (correct Answer) - more profound and may feel like a midlife crisis
Americans with Disabilities Act (1990) - (correct Answer) - requires employers to
provide reasonable accommodations to people with disabilities
Job - (correct Answer) - an activity people do and get paid, particularly as part
of the trade or occupation they hold
job analysis - (correct Answer) - process of obtaining information about jobs by
determining their duties, tasks, or activities
job description - (correct Answer) - statement of the tasks, duties , and
responsibilities of a job to be performed
job specification - (correct Answer) - statement of the specific knowledge, skills,
abilities, and other attributes of a person required to perform the job
Human Resource Management - (correct Answer) - the process of managing human talent
to achieve and organization's abjectives
Human Capital - (correct Answer) - knowledge, skills, and capabilities of
individuals that have economic value to an organization
downsizing - (correct Answer) - planned elimination of jobs
outsourcing - (correct Answer) - hiring outside the company to perform processes
previously done within the firm
offshoring - (correct Answer) - sending jobs to other countries
Issues in HRM due to globalization - (correct Answer) - (1) better informed
employees who are willing to pursue global job opportunities, (2) gauging the
knowledge and skill base of workers worldwide, (3) relocating and training foreign
managers abroad to direct the efforts of an international workforce
corporate social responsibility - (correct Answer) - responsibility of the firm to
act in the best interest of the people and communities affected by its activities
sustainability - (correct Answer) - ability to produce a good or service without
damaging the environment or depleting a resource
collaborative software - (correct Answer) - allows workers to interface and share
information with one another electronically
knowledge workers - (correct Answer) - workers whose responsibilities extend beyond
the physical execution of work to include planning, decision-making, and problem
solving
Human Resource Information System (HRIS) - (correct Answer) - provides current and
accurate data for purposes of control and decision-making
productivity - (correct Answer) - output gained from a fixed amount of inputs
managing the size of the workforce - (correct Answer) - size should match the
firm's demand requirements, strategic decision, and competition
nearshoring - (correct Answer) - bringing jobs closer to domestic countries
homeshoring - (correct Answer) - outsourcing work to domestic workers who work out
of their homes
furloughing - (correct Answer) - the practice of requiring employees to take time
off for either no pay or reduced pay
employee leasing - (correct Answer) - dismissing employees who are then hired by a
leasing company and contracting with that company to lease back the employees
silent generation - (correct Answer) - generation from 1900-1945
baby boomers - (correct Answer) - generation from 1946-1964
generation X - (correct Answer) - generation from 1965-1980
millennials - (correct Answer) - generation from 1981-2000
Nexters - (correct Answer) - generation from 2001 and after
employee engagement - (correct Answer) - the extent to which employees are enthused
about their work and committed to it
Line Managers - (correct Answer) - non-HR managers who are responsible for
overseeing the work of other employees
responsibilities of HR managers - (correct Answer) - strategic advise and counsel,
service, policy formulation and implementation, employee advocacy
Human Resource Competency Model - (correct Answer) - Business Mastery, HR Mastery,
Personal Credibility
elements of a recruiting strategy - (correct Answer) - Brand, Focus, Location,
Method, Timing, Decision
internal labor markets - (correct Answer) - markets in which workers are hired into
entry-level jobs. Higher-level jobs are filled from within
Timing - (correct Answer) - Recruiting plans are to be based on a firm's business
strategies, company talent, and future needs
Recruiting process outsourcing - (correct Answer) - practice of outsourcing an
organization's recruiting function to an outside firm
branding - (correct Answer) - a company's efforts to help existing and prospective
workers understand why it is a desirable place to work
external recruiting methods - (correct Answer) - advertising, walk-in, unsolicited
, applications, resumes, internet and social media, mobile recruiting, employee
referrals, re-recruiting, executive search firms, educational institutions,
professional associations and labor unions, public and private employment agencies,
staffing agencies, independent contractors, employee leasing
nepotism - (correct Answer) - the preference for hiring relatives of current
employees
executive search firm - (correct Answer) - a business that charges a fee to help
employers find prime job candidates
public employment agency - (correct Answer) - a business that works with recruiters
to post their openings in online job banks
private employment agency - (correct Answer) - a business that charges a fee to
match people with full time jobs
staffing agency - (correct Answer) - a firm that hires and places workers in
temporary jobs
independent contractor - (correct Answer) - a worker who is self employed and does
project work on a contract basis for different organizations
employee leasing - (correct Answer) - the process of dismissing employees who are
then hired by a leasing company and contracting with that company to lease back the
employees
9 box grid - (correct Answer) - a comparative diagram that includes appraisal and
assessment data to allow managers to easily see an employee's actual and potential
performance
realistic job preview - (correct Answer) - informs applicants about all aspects of
the job, including both its desirable and undesirable facets
employee profile - (correct Answer) - a profile of a worker developed by studying
an organization's top performers in order to recruit similar types of people
time to fill - (correct Answer) - metric that refers to the number of days from
when a job opening is approved to the date a person is chosen for the job
quality of fill - (correct Answer) - metric that measures how well new hires have
gotten up to speed are performing, and their retention levels
yield ratio - (correct Answer) - percentage of applicants from a particular source
that make it to the next stage in the selection process
acceptance rate - (correct Answer) - percentage of applicants who accept a firm's
jobs after being offered them
applicant tracking system - (correct Answer) - software application recruiters use
to post job openings, screen resumes and up-loaded profiles, contact vis e-mail
potential candidates for interviews, and track the time, cost, and other metrics
related to hiring people
career counseling - (correct Answer) - talking to employees about their current job
activities and performance
reverse mentoring - (correct Answer) - program whereby younger employees are called
on to mentor older employees and executives about social media trends, new
technology and marketplace trends
career plateau - (correct Answer) - a situation in which for either organizational
or personal reasons the probability of moving up the career ladder is low
structural plateau - (correct Answer) - marks the end of promotions
content plateau - (correct Answer) - occurs when a person has learned a job too
well and is bored with day to day activities
life plateau - (correct Answer) - more profound and may feel like a midlife crisis
Americans with Disabilities Act (1990) - (correct Answer) - requires employers to
provide reasonable accommodations to people with disabilities
Job - (correct Answer) - an activity people do and get paid, particularly as part
of the trade or occupation they hold
job analysis - (correct Answer) - process of obtaining information about jobs by
determining their duties, tasks, or activities
job description - (correct Answer) - statement of the tasks, duties , and
responsibilities of a job to be performed
job specification - (correct Answer) - statement of the specific knowledge, skills,
abilities, and other attributes of a person required to perform the job
